I've ordered an 30th anniversary binder and a Greninja Tin but received an greninja EX box insteed! But! Grey Wizard toys and collecibles did reach out to me for a solution which makes up for the m... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Could not believe they had Terrifier Funko Pop in stock! Been after it since last year. Brilliant item, briliant condition. Also, could not be happier with packaging, delivery time etc. Thankyou Grey... Vis mer
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Communication was really helpful, I emailed them to ask about the delivery ETA for my Little Mermaid pops and they were super quick to answer and also kept me updated when they were due to dispatch... Vis mer
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Really lovely experience with Grey Wizard Toys! Vinted lost my item and the lovely guy at GWT sent me a replacement for free 🙏🏻 Very well packaged toy too. It’s this sort of personal service that wo... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Grey Wizard Toys is a small, family-run toys and collectibles business specialising in Funko Pop, Funko Soda collectibles and other Film & TV merchandise.
Kontaktopplysninger
Storbritannia
- info@greywizardtoys.com
- greywizardtoys.com
4,6
Enestående
137 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brilliant customer service
The courier crushed the box even though it was well packed by the seller. Grey Wizard were very quick to resolve the issue that was not their fault! Great seller, thanks.
2. oktober 2024
Svar fra Grey Wizard Toys & Collectibles
Thank you for the great feedback Ashley and for your understanding whilst we replaced your order.
Quality Place For Collectable Purchasing
Fantastic quality products, delivered safely and quickly.
Communications throughout the purchasing process is first rate.
25. september 2024
Svar fra Grey Wizard Toys & Collectibles
Thank you for your great feedback and for your orders Graeme! We're glad they went smoothly.
The pops were reasonably priced
The pops were reasonably priced, and I was kept to date with the slight delay. I'd definitely buy from Grey Wizard again.
2. september 2024
Svar fra Grey Wizard Toys & Collectibles
Thank you for the review Jonathan! And appreciate your patience whilst we were waiting for Funko to deliver to us.
Great website well trusted !!!!!!!
Great website well trusted !!!!!!!
They respond to emails really quick which make me feel better about my order
Everything came in protective boxes and well packed :)
2. september 2024
Svar fra Grey Wizard Toys & Collectibles
Glad to hear you were pleased with the service, thanks for the review!
Excellent Package and Quality
2. september 2024
Svar fra Grey Wizard Toys & Collectibles
Thank you Luke, pleased to hear you were happy with your order!
Svar fra Grey Wizard Toys & Collectibles
Glad to hear it Martins, thank you for your patience with your order whilst Royal Mail/La Poste delivered it!
Great company …
Arrived quickly and well packagedeadt to order and pay
Will be using company again
Thanks
13. august 2024
Svar fra Grey Wizard Toys & Collectibles
Thank you for the great feedback Carol!
Contacted these guys via social media…
Contacted these guys via social media (Instagram) explaining I need an item off their website soon as! The response was almost immediately, and pure customer service, not only that the item arrives next day.
Highly recommend and the product is always well protected.
6. august 2024
Svar fra Grey Wizard Toys & Collectibles
Glad to have helped Rhys! Thanks again for your order.
Svar fra Grey Wizard Toys & Collectibles
Thank you for the feedback John, we're pleased you're happy with your order!
Svar fra Grey Wizard Toys & Collectibles
Thank you Lauren, pleased to hear you're happy with your order experience!
Super fast delivery ..
Super fast delivery ... very well packed items and an overall great service.
Would highly recommend to anyone thinking of picking up an item .. or two.
26. mars 2024
Svar fra Grey Wizard Toys & Collectibles
Great to hear Paul, appreciate the feedback!
Great service
Great service, great communication throughout, item arrived in good condition. I could not fault anything
24. mars 2024
Svar fra Grey Wizard Toys & Collectibles
Thanks for the feedback Andrew, pleased to hear this!
Great company
Great company! I’ve ordered twice and very happy with both orders. Excellent packaging too! I had to email to ask about a delivery and got a prompt response, so excellent communication. All round great company and experience. Thank you Boxset and Chill 😊
20. mars 2024
Svar fra Grey Wizard Toys & Collectibles
Great to hear TJC, thank you for the feedback, it's greatly appreciated!
Excellent would not hesitate to order…
Excellent would not hesitate to order for this company again
5. januar 2024
Svar fra Grey Wizard Toys & Collectibles
Thank you Catherine!
Fast delivery and item in pristine condition.
The box arrived in perfect condition and very fast.
Maybe speak to the delivery company for them to leave the package in a more discreet place. They left it half shoved into the mail box in the door.
Inside the blue bin or with the neighbours is always a better choice the funko Bax was kept intact at least.
5. januar 2024
Still waiting on my pop a month late
Still waiting on my pop, the date has changed 3 times. It was supposed to be Jan 16. Now it’s up to Feb 16. I bought it for a birthday gift which is now gonna be a month belated. There are other sellers on Amazon so if it not hear very soon I’ll cancel and go with a reliable seller. My fear is as bad as this process has been, I won’t get my money back
2. januar 2024
Svar fra Grey Wizard Toys & Collectibles
Hi Lisa,
Apologies for any negative experience you've had, but this is the first we've heard of it. It sounds like this relates to an order you've placed through Amazon, where all our items are 'Fulfilled by Amazon' meaning they store, pack and ship all items for us, which we have no control over once we have shipped the items to Amazon's fulfillment centres. Please contact Amazon directly if you would like a delivery update on your order. Kind regards
Love to get an amazing Venom Funko…
Love to get an amazing Venom Funko thank you for an awesome last Funko of 2023 looking forward to finding more awesome pop on your website 😊
9. desember 2023
Item arrived quickly and well wrapped…
Item arrived quickly and well wrapped and was exactly as ordered
8. desember 2023
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