Greenhalgh's Craft Bakery Anmeldelser 

What has gone wrong for the last few years is the quality has countdown but costs have gone up. The public think they are being ripped off and I think they are. People don't mind paying for something that is value for money and that is not the case with Greenhalghs bakery at the moment, and they are getting a very bad reputation. I wouldn't even give one star but it's compulsory.

I ordered a "last minute" birthday cake for my sister who is in a nursing home & was 95 on Wed 18 Sept. Ordered it Monday 16th Sept with the guidance of one of their very helpful office staff & received it on the morning of her birthday Wed 18th. Beautiful cake & first rate service. Would highly recommend them.

Why would anyone go to these? Such awful product with the worse quality ingredients literally just crap, Pound bakery are better but if you want quality for your money without having your pants down then steer clear and just go to carrs how is this even an option? Lol

Overpriced and ripping off customers.
Be prepared to re mortgage the house for more than 2 items.
Sausage rolls and meat pies always most certainly burnt.
Bacon sandwiches are decent though.

Well the products are good most of the time, but today Friday 13th September, I bought a meat pie only to find the prices have gone up again, so far the third time this year and the pie was only half full of meat restaurant was juice, if they go on at this rate people will stop buying from them or at least not as often, I mentioned the price increase to a big built girl in the Wigan market street shop and she said it won't stop people coming in, but I beg to differ on that as I believe company's get to greedy and customers will dwindle in numbers

I ordered for a deliver to Coventry on Saturday.
I had lovely service from Rebecca R as I had made a mistake with the on-line order, my mistake was rectified first thing on Monday and i received my order today.
Perfectly packed with no issues.
Thank you Rebecca R and the Greenhalgh's team.

Used to really enjoy going for my sausage barm for breakfast, dint know if they have changed their supplier of the cumberland rings, although seeming larger than thd old sausage, they are now full of big lumps of gristle and to be honest has now put me off them now. Shame I used to really enjoy thrm for brekkie. Can greenhalghs please explain?

Just bought 3 large sausage rolls from greenhalghs wigan town centre. By 3 get one for a pound. Sausage full of grizzle and inedible. This applies to all three! They were disgusting and didn't want to give them two my 2 grandkids. Never again. I suppose it was my fault trying out such junk food. Should have gone to macs which I don't really condone

Horwich - Town Centre
Been a very long time customer of Greenhalgh's and have always loved their Pie's & Pasties. If anything nowadays the quality has dropped slightly, the cost has risen significantly and the range of products has reduced. They have stopped Chicken Tikka pies entirely and, in my opinion, the best of all Steak & Ale Pie is now not only a fair bit over priced but only available at some shops and not the one I walk past every day. This is despite it being prominently listed on the hanging menu boards. The staff are usually quite friendly but all they do is offer the lesser Beefsteak pie instead. The pasties are also not what they once where and the 'best' (IMO) Lancashire Pastie is often not available. Sorry Greenhalgh's but Carrs and Paul's Pasties beat you on content, quality, taste and price!

Purchased 36 flat paste’s Saturday 10/08:24 for a garden party for our 50th wedding anniversary all the quests were delighted really should have purchased more. Everyone was delighted said they were the best they had ever tasted.

I ordered fresh yeast for my bread maker. Easy to order, I chose my delivery date and it arrived early that day, well packaged and still chilled despite hot weather. Bravo and will order again

Ordered cheese pasty last week and was very disappointed, too much flaking pastry and not enough filling.this week I thought I would try the new cheese roll, wish I hadn't bothered. Very dry, overcooked and little filling, Never again!

The brilliant craft bakery team made a beautiful birthday cake for our special family celebration. It looked fabulous and the sponge was so soft and light. Not to mention the jam and butter cream layers inside. Delicious!

Excellent quality of product and service at a price which fully matched my expectations.

Order booked on Tuesday for delivery Friday. It was not delivered on the Friday. Greenhalghs blamed my bank, Rebecca said they would put it on for a driver to deliver Saturday, which we accepted as we needed the cakes for the party at weekend. Waited in all day Saturday and nothing turned up. No cakes for the party. Nobody at Greenhalghs at weekend able to help. I emailed about my order twice, by 11.30am Monday I had still not heard anything so I called them. I asked to raise a complaint about the situation and service and the person I was speaking to (Rebecca again) said that she was the one who deals with complaints. So basically the person who deals with complaints about the situation she arranged is…herself. She said they can only deliver it tomorrow, which is a week after I ordered it. I requested to cancel. We make large regular orders and will never order again. Maybe hire someone to work Saturdays if you are offering deliveries on that day.

Good food and good service all delivered as promised.

My orders were not in the shop when I went to pick them up. The lady had no idea until I showed my confirmation email so she started calling around. Didn’t get the order til after 12. The lady was lovely though very helpful.
Second time this has happened to me now

Straightforward ordering and helpful staff

Bolton - Chorley Old Road
Food was overpriced and below standard. Staff was lazy, disrespectful and ruined the experience. I had to contact head office due to mistreatment.