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The Great Wine Co. Anmeldelser 

3 431
•
TrustScore 5 av 5

4,8

Brennevinsbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I have only been using the Great Wine Co for a few months and am disappointed that the shop has closed. I have always had good service and excellent advice from the staff and my first online order has... Vis mer

Vurdert til 5 av 5 stjerner

In addition to 6 bottles of our favourite Rose, we picked another selection of wine, quickly delivered using DPD in very well packed box. First bottle of Red opened was the Capeline Syrah Grenach... Vis mer

Vurdert til 5 av 5 stjerner

The Great Wine Company is the best wine merchant in Bath! Their packaging for delivering wine is superb. Their orders arrive on time and without any damage. Would recommend without hesitation!

Vurdert til 5 av 5 stjerner

Good choice of unusual wines. Great offer with the 20% off bank holiday offer and a discount code too. Delivery was well announced and the packaging was amazing - there was no chance of damage dur... Vis mer

Informasjon om virksomheten

  1. Brennevinsbutikk

Opplysningene stammer fra ulike eksterne kilder

Wine is all about people. We are a company run by wine people. Our mission is to introduce you to the people who craft this wonderful drink with care, attention and passion. By doing so, we want to foster connections, share enjoyment and encourage enthusiasm. We bring you the full, kaleidoscopic picture of vineyards, places and people. In our seasonal world, we’ll bring you what’s good on the day, and point you to the right wines for the season’s flavours. We know that great wine experiences are personal, so we’ll always put you, the wine drinker first. Allow us to listen and learn, and we’ll make sure that you get the right wine, for the right reason.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 64 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(3 431)

486 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Avoid

Bought a special bottle for an occasion. Paid for express delivery. DPD did not follow instructions and didn’t deliver. They rescheduled for the Monday (original delivery was Friday). I checked all the delivery instructions were up to date. Again the bottle was not delivered. This meant we missed the occasion the wine was ordered for. I requested a refund. I had a response on April 27th saying they could see there had been two attempts to deliver to the wrong location and they would process a refund as soon as the wine was back at the depot. That was 10 days ago. No refund and no communication. Extremely poor.

23. april 2026
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Svar fra The Great Wine Co.

Thank you for your comments and for taking the time to give the breakdown of events here. Having reviewed what has happened and now spoken to our customer services team we agree fully that your experience of using our service has been extremely poor and well below the level that we are aiming for. Errors occur of course but both our response and that of our courier have been woeful and we're very sorry this resulted in your delivery missing the occasion. A resend should have been arranged quickly as should communication with you to let you know what was going on. Although it shouldn't have got to this stage, the refund should have been processed immediately and again communications sent to you. The refund was processed on 12th so this should be with you but this is unacceptably too late. By way of an apology we would like to send you something , if this would be acceptable?

Vurdert til 5 av 5 stjerner

Good choice of unusual wines

Good choice of unusual wines.
Great offer with the 20% off bank holiday offer and a discount code too.
Delivery was well announced and the packaging was amazing - there was no chance of damage during delivery as bottles were secured well in the box.
The Frost Pocket Sauvignon wine that I purchased was also lovely.

30. april 2026
Vurdert til 5 av 5 stjerner

I have been buying from this company…

I have been buying from this company for quite a few years. Always efficient, very well packed wine, delivered by a reliable courier, absolutely nothing negative to say about them at all. Keep up the good work. 👏👏🥳🥳🌞😎

23. april 2026
Vurdert til 3 av 5 stjerner

Not as it was…

Great wine and good service as always but new delivery method a total pain. DPD demanded proof of age and address. Only a 69 year old tradesman in the house so had to be re delivered. Normally wine is left on doorstep if not home.

8. april 2026

Dette er Trustpilot

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