Great Rail Journeys delivered a 100% perfect holiday! We have come home bursting with energy and magnificent memories. The tour manager, Sanjay, was world-class—he recognized exactly what we needed, l... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I telephoned to ask questions on me completing a booking form online, I was told they could do it over the phone and complete the booking. Andy explained everything and made it very easy. I found hi... Vis mer
This was my first time with Great Rail Holidays boomed through Trailfinders. Tge holiday was fabulous and really well organised. Hotels, Trains, Food, Trips all spot on and part of the trip. The trip... Vis mer
The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Skrevet av virksomheten
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Kontaktopplysninger
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Storbritannia
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Enestående
30k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Booking a river cruise
The steps for signing up were clear and it was easy to book and make the initial payment online.
1. oktober 2026
Haven't made the journey yet
Haven't made the journey yet, but just booked a trip for next year - the booking process was easy and they required only a small deposit.
2. oktober 2026
The customer service team is very…
The customer service team is very accommodating and friendly.
2. oktober 2026
Recommended
The holiday was just as described, the hotel was very good, food excellent and staff very helpful. Our tour manager was very conscientious, got to know us all well, had a good sense of humour and helped whenever needed. Good variety of trips out.
And we had good weather!
26. september 2026
Representatives are very nice but it’s…
Representatives are very nice but it’s hard to get through to someone for follow-up questions on the automated system. Also I think the person who helped me may have been new and although she was very nice, she seemed unsure of the answers and didn’t get additional services I asked for right in the proposal. It was too confusing to straighten out, so I just ended up cancelling those extra things and booked them on my own.
2. oktober 2026
Clear brochure, simple to book
The brochure was very clear and informative. It took me less than 10mins to make the booking on my iPad. It was that easy.
28. september 2026
My booking was dealt with by Simon in…
My booking was dealt with by Simon in an efficient friendly manner. It was all very straight forward and no problems.
2. oktober 2026
Efficient and fast replies
Advantage of booking all logistics. Website allows for options upfront. The customer service agent added more for me via emails.
2. oktober 2026
Customer service personnel have…
Customer service personnel have professional knowledge about the travel packages. They are courteous regardless of the question being asked.
30. september 2026
The experience of booking a European…
The experience of booking a European holiday was good because the member of staff was knowledgeable and helpful. I even asked for information about a second UK holiday which I will book the end of this month and again had the same positive experience.
2. oktober 2026
Chris did an outstanding job of…
Chris did an outstanding job of assisting us on the phone. He was professional and cordial!
2. oktober 2026
Lamin was very helpful.
2. oktober 2026
Very easy to book with helpful person…
Very easy to book with helpful person on mobile.
2. oktober 2026
Aldo Maldonado is very helpful and…
Aldo Maldonado is very helpful and knowledgeable.
Respond to our emails immediately.
Highly recommend.
30. september 2026
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