Great Rail Journeys delivered a 100% perfect holiday! We have come home bursting with energy and magnificent memories. The tour manager, Sanjay, was world-class—he recognized exactly what we needed, l... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I telephoned to ask questions on me completing a booking form online, I was told they could do it over the phone and complete the booking. Andy explained everything and made it very easy. I found hi... Vis mer
This was my first time with Great Rail Holidays boomed through Trailfinders. Tge holiday was fabulous and really well organised. Hotels, Trains, Food, Trips all spot on and part of the trip. The trip... Vis mer
The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Skrevet av virksomheten
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Kontaktopplysninger
4th and 5th Floor, HQ Building, Hudson Quarter, Toft Green, YO1 6JT, York, Storbritannia
- 01904 734 359
- holidays@greatrail.com
- greatrail.com
4,8
Enestående
30k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service. Quick to answer very helpful and do what they promise. A delight to deal with.
Excellent customer serv
3. oktober 2026
Prompt answer to the call.
Prompt answer to the call.
Courteous and well informed agent called Paul.
4. oktober 2026
Easy to book
It was easy to book the trip on their website. I received a confirmation email right away, plus additional information regarding my upcoming trip.
29. september 2026
Very clear and easy to book on-line
Very clear and easy to book on-line. When I had a query, this was responded to very quickly - greatr service.
4. oktober 2026
Booking Was So Easy
Booking was so easy, phone was answered very quickly.
I spoke to Helen, who booked two trips for me. She was friendly & very efficient and pleasure to speak to.
4. oktober 2026
Great experience
Cameron was able to answer most of my questions or quickly find the answers. He was personable and pleasant. He was efficient. I never felt I was being pressured.
4. oktober 2026
Telephone contact for booking
I spoke with Alice. She had very clear diction, answered all my questions and requests.
She was friendly but professional in her manner and made booking via the telephone instead of online an extremely easy process.
3. oktober 2026
Great booking experience
Easy to check details and make the booking on telephone. Email confirmation of travel details received within one hour. Staff very pleasant and efficient. Thank you
4. oktober 2026
Very easy to understand and book
4. oktober 2026
Website easy to navigate and gave clear…
Website easy to navigate and gave clear information.
Rang the customer services, they couldn't have been more helpful, polite and friendly. Talked me through what to expect after booking the holiday, i.e.deposit and full payment.
29. september 2026
Positive efficient booking procedures great to talk to a person
Usually the receptionists are friendly and helpful. I value this as it makes the telephone experience pleasant as well as productive. I did experience a rather over efficient brusque young man which altered the experience so please be aware of this
29. september 2026
Helpful and informative.
Adele was extremely helpful and found out all the information we needed in order to be happy we were getting the holiday we wanted.
3. oktober 2026
Helpful efficient staff
29. september 2026
I phoned to ask some questions and then…
I phoned to ask some questions and then made a booking.The service I received was excellent and the follow up email confirming all details was quick,detailed and easy to follow.
This is the first time we have used Great Rail Journeys and so far have been very impressed.
3. oktober 2026
Good selection of holidays
The web site was easy to use. Good selection of holidays at various prices. Very good details of holidays. Easy to book and follow up email.
23. september 2026
Exciting trips!
Great website made choosing a trip easy. So many to choose from!
And excellent help from Lamin made the planning and completion fast.
1. oktober 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.