We spoke with a representative on the phone prior to using your web site to book our trip. He was quite helpful in answering our questions. Once we confirmed our availability, it was easy to book ou... Vis mer
Beliggenhet
Bytt filial309 W Washington Street, Suite 1100, 60606 Chicago, Illinois, US
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Did not enjoy the 35hr train ride it was too long. Concession staff was very rude, The bathrooms were not clean and stocked with paper products. Once we arrived at Whitefish and met motorcoach everyth... Vis mer
This is our first booking with Great Rail Journeys. Luke was very helpful on the phone over several calls. He assisted with our reservation, courtesy hold and the AARP discount. We then sent an emai... Vis mer
Extremely efficient and very informative - and so kind! Ashanti is wonderful! Easy booking process and upgrade availability. There are travel options for everyone. We found a trip that was just wha... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Skrevet av virksomheten
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
Kontaktopplysninger
309 W Washington Street, Suite 1100, 60606, Chicago, Illinois, USA
- 1-877-929-7245
4,7
Enestående
7k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly and efficient booking
27. august 2026
I called and spoke you Alto twice and…
I called and spoke you Alto twice and confirmed with me the price of our trip.
He was also able to let me know thst when I call back eith my AARP, he would be able to take an additional 5% off.
29. august 2026
Renaja Davis was the best
Renaja Davis was the best. She answered all my questions, made great suggestions which resulted in me booking a tour.
28. august 2026
They answered and resolved our issue…
They answered and resolved our issue right away.
16. august 2026
Luke was knowledgeable and answered all…
Luke was knowledgeable and answered all concerns so politely. Quick follow up email.
26. august 2026
Prompt responses
28. august 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
I reached out via e-mail to receive…
I reached out via e-mail to receive information regarding extending my travel plans with a pre-visit. Was told to call to receive a response. Prefer contact via e-mail. Not pleased with that response.
26. august 2026
Svar fra Great Rail Journeys - USA
Dear Mrs Dorko,
Thank you for your review.
I'm sorry to hear that you were prompted to communicate over the phone rather than via email, as we're more than happy to communicate in this way rather than on the phone.
Please feel free to send any queries to vbrcustomerservicesteam@greatrail.com and our team will be happy to help.
Kind regards,
Alex
Great Customer Service
Chris answered all of my questions and helped me book our next adventure.
28. august 2026
Great trip! Great representative!
I had been looking at this trip for quite some time, but I was not sure about some things! When I talked to Efi, my concerns all went away! Efi was very friendly and extremely knowledgeable! She answered any questions I had, and she made my wife and I feel so comfortable about the trip that we knew it was the right choice to book the trip! All of the communications with Efi were friendly, professional and in a timely manner exactly as she said! After talking with Efi my wife and I are even more excited about this trip than we initially were! Not many companies have a representative as sociable, knowledgeable and professional as her! It was easy relaxing and fun to work with her!
27. august 2026
Representative was very helpful
Representative was very helpful - am optimistic I can get my slot on the Ireland trip for 2027
25. august 2026
Booking online was easy
Booking online was easy. All applicable information was posted and easy to understand.
27. august 2026
Friendly
Friendly, courteous conversation with you representative. She answered all of our questions and guided us through the sign-up process.
27. august 2026
Efi was very knowledgeable and answers…
Efi was very knowledgeable and answers all my questions and booked my reservation along with my friends.
27. august 2026
It was easy to book online.
27. august 2026
Friendly, helpful booking
While it took a while to get to speak with a representative, she was very friendly and accommodating during the booking. I had previous inquiries to cancel and a friend's reservation to match. All of which she took care of helpfully.
27. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.