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Great Rail Journeys - USA Anmeldelser 

7 353
•
TrustScore 4.5 av 5

4,7

Turoperatør
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Beliggenhet

Bytt filial

309 W Washington Street, Suite 1100, 60606 Chicago, Illinois, US

•
1-877-929-7245

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

We spoke with a representative on the phone prior to using your web site to book our trip. He was quite helpful in answering our questions. Once we confirmed our availability, it was easy to book ou... Vis mer

Vurdert til 4 av 5 stjerner

Did not enjoy the 35hr train ride it was too long. Concession staff was very rude, The bathrooms were not clean and stocked with paper products. Once we arrived at Whitefish and met motorcoach everyth... Vis mer

Vurdert til 5 av 5 stjerner

This is our first booking with Great Rail Journeys. Luke was very helpful on the phone over several calls. He assisted with our reservation, courtesy hold and the AARP discount. We then sent an emai... Vis mer

Vurdert til 5 av 5 stjerner

When mother nature made our river cruise untenable, GRJ not only made us whole, but covered the cost of non-refundable payments to other travel arrangements. I am highly impressed by the honorable w... Vis mer

Informasjon om virksomheten

  1. Turoperatør

Skrevet av virksomheten

Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.

The leader in escorted holidays by rail

Skrevet av virksomheten

Unique Experiences
We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
Explore with Sociable Groups
Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.

Book with confidence

For complete peace of mind

We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.

Kontaktopplysninger

  • 309 W Washington Street, Suite 1100, 60606, Chicago, Illinois, USA

  • 1-877-929-7245

4,7

Enestående

TrustScore 4.5 av 5

7k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(7 353)

5 797 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 3 av 5 stjerner

Do not book Cross Canada trip before examining every detail.

*Update*
Great Rail Journeys contacted me and agreed to pay for the taxi to and from our Hotel in Saint Foy to Quebec City.

Also there was a mix up on how many nights we were booked in our Halifax hotel. To compensate, Great Rail Journeys paid for our taxi to the airport. I have updated from 2 stars to three stars based on these actions. I do have to say that their emergency line is terrific and responds very quickly. I still stand by my title of examining all details of the tour before getting on the train.

Our hotel in Quebec City was 30 minutes away from downtown and old Quebec City. There was no pick up for our tour. When I asked Great Rail Journeys to provide taxi fare to get to the pickup spot for our tour they would not do so. We paid a lot for this trip and I find it unacceptable that they booked us at a hotel so far from the sights of Old Quebec. So we end up taking at least 3 taxi trips at over $30 each just to see what we came to see. They are the tour company and in good faith we left it in their hands to provide the best service in places we are not familiar with. They were very unapologetic when I called and asked for taxi vouchers and basically told us too bad. Would not ever use this company again and highly recommend you think twice and/or go over every detail of your itinerary with a fine tooth comb before booking. They do not send travel documents out until 10-14 days before the trip which does not leave much time to research every detail they finally set you up with. This is not good customer service.

21. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Initial contact

They left a callback message on my phone and were able to answer all my questions... so we booked! I'd like to give a shout out to Ashanti who did a wonderful job with our reservation! Thanks!

14. september 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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