Faulty item, sent videos etc so its clear to all there is a problem. They don't want to replace it so dragging their feet, probably hoping i will go away. Post sales support is terrible, be warned
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First of all - amazing products. Very sturdy, thick glass (in the words of my fiancee: "you could bash at least 7 zombie's heads in during an apocalypse before the large one would break" lol). Quick... Vis mer
Selskapet har svart
Expected UK delivery from a .co.uk business but it seems to come via the EU with customs etc to wait for. BTC payment had a minimum spend so couldn't use that. Amex also didn't work. Tracking n... Vis mer
Over a week to actually send the item despite being provided tracking info on day of purchase. Attempts to contact them had 0 response. Items coming from abroad so probably get charged import... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Grasscity® is UK's best online headshop with the largest selection of bongs, dab rigs, water pipes, glass pipes, bubblers, vaporizers and smoking accessories. Free Same Day Shipping within the UK and Price Matching!
Kontaktopplysninger
Gyroscoopweg 64, 1042 AC, Amsterdam, Nederland
- +31204204623
- support@grasscity.com
- grasscity.co.uk
3,0
Middels
598 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dope shop
I would of rated it 5 stars as the item delivery was quick the items ware safely packed just one thing when I got the order confirmation it said I can track it but when I tried to it didn't change untill after it arrived and it said item in transit when I actually had it in my hand apart from that great shop
7. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi,
Thank you for your review! All orders from Europe and the UK are fulfilled from our European warehouse and arrive between 2 and 8 business days. We hope to see you back at Grasscity.co.uk again. 😀
GC Aftercare
Really fast delivery
Really fast delivery, nice product! 5 stars obviously
1. oktober 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Alessandro,
Thank you for your 5-star review! We are glad you enjoyed your shopping experience with us and hope to see you back at Grasscity 😀
GC Aftercare
Exceptional
Very fast shipping, good prices and amazing quality glassware. Very happy 😊
26. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Christina,
Thank you for your 5-star review! We are glad that you enjoyed your experience with us and look forward to hearing from you again in the future. 😄
GC Aftercare
Great service and product!
Was kept up to date with shipping, was quicker than I expected coming from abroad, love my new glass!
24. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Chloe,
Thank you for your 5-star review! We are very glad you enjoyed shopping from Grasscity and look forward to servicing you again with your future orders. 😄
GC Aftercare
The Shizznit
Excellent service, quick delivery and I even had a few free gifts thrown in which was a awesome suprise (I really needed a new grinder) Will definitely use Grass city again
20. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Sam,
Thank you for your 5-star review! We are happy that you enjoyed your experience with us and look forward to doing business with you again 😁
GC Aftercare
Excellent service
Excellent service. Thanks a lot
15. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Unai,
You are welcome! We are glad you enjoyed your experience with us and hope to see you back at Grasscity.co.uk. Thank you for your 5-star review. 😀
GC Aftercare
Svar fra Grasscity UK
Hi Steve,
Thank you for your 5-star review! We are glad that you are happy with our purchase and hope to see you again at Grasscity.co.uk 😁
GC Aftercare
Good Serivice
Order arrived on time, not damged and good quality product, would use again
2. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi James,
Thank you for your 5-star review! We are glad that you enjoyed your experience with us and look forward to servicing you again in the future 😄
GC Aftercare
Brilliant vape pen excellent service
31. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Digby,
Thank you for your 5-star review! We appreciate your business and hope to see you back at Grasscity.co.uk 😀
GC Aftercare
Fantastic company
Fantastic company. Can’t recommend them enough!
30. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Edd,
Thank you for your 5-star review! We are glad that you are happy with the service we provide and look forward to doing business with you again 😀
GC Aftercare
Value for money
Value for money, timely delivery, delivered safely and in perfect condition.
29. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Jean Claude,
Thank you so much for your 5-star review! We are very glad you had a great experience and look forward to servicing you again with your future orders 😀
GC Aftercare
Great delivery time and secure…
Great delivery time and secure packaging. The product works like a charm.
22. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Jacob,
Thank you for your 5-star review! We hope to see you back at Grasscity.co.uk 😃
GC Aftercare
Delivery is always speedy and…
Delivery is always speedy and everything comes as expected
22. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Fin,
Thank you for your 5-star review! We appreciate it a lot and are very glad to hear you are happy with our service and products. Hope to see you back at grasscity.co.uk 😄
GC Aftercare
Brilliant company
Brilliant company. Excellent communication and delivered promptly. THE BEST.
21. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Debbie,
Thank you for your 5-star review! We are glad to hear you enjoyed your experience with us and looking forward to servicing you again with your future orders. 😀
GC Aftercare
Great customer service
Great customer service, I had a small problem with a product and after a couple of emails it was quickly sorted and they arranged that i was sent spares to replace broken parts and when they arrived they included a fantastic wee complimentary gift pack. Many thanks much appreciated.
20. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Shirley,
Thank you for your 5-star review. We are happy to hear that you are satisfied with the service we provide and hope to assist you again with your future orders.😁
GC Aftercare
Very cheap and fast
Very cheap and fast! Everything fine!
17. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Jens,
Thank you so much for your 5-star review! We are glad that you had a pleasant experience ordering from Grasscity.com and look forward to servicing you again in the future. 😀
GC Aftercare
Amazing
Ordered from the UK.
Parcel arrived swiftly within one week which I was really impressed by.
Would definitely order again.
Thanks grass city
13. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Usamah,
You are very welcome! We are glad to hear that you are happy with your purchase and look forward to doing business with you again in the future. 😀
GC Aftercare
Good service good value
9. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi Mark,
Thank you for your 5-star review! 😄
GC Aftercare
Zeus Arc GT is incredible
Zeus Arc GT is incredible. I had a problem with the delivery but that has been solved by route app support. Thanks for everything.
27. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi,
You are welcome! We are glad that you had a pleasant experience ordering from Grasscity and look forward to doing business with you again in the future. 😁
GC Aftercare
Great but late
Product did arrive but arrived late! They said it was confimed on Friday but arrived Wednesday.
26. juli 2021
Anmeldelse skrevet uten oppfordring
Svar fra Grasscity UK
Hi,
Thank you for your review! Our apologies for the delayed shipment. If you have any questions please feel free to contact our customer service via support@grasscity.com.
GC Aftercare
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.