Just an all around fantastic experience in my birthday/anniversary shopping with Grace Von. I'm a novice when it comes to today's fashion trends, and the sales staff did an absolutely awesome job. My... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Terrible company, customer service representative are rude and don't care. I will never use this company again and surprised that they are stilling business. Make sure you read everything carefully, t... Vis mer
I am so happy to have discovered Grace Von! I have discerning tastes and prefer unique items as opposed to mass produced. I have been wanting a particular item for some time and was able to have it cr... Vis mer
Hello! I made my purchase and I understand that it can take a while to ship. However, I am SUPER disappointed with Customer Service. I have tried calling, as well as e-mailing (twice) and still hav... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Moissanite engagement rings, wedding bands, and fine jewelry.
Kontaktopplysninger
Chicago, USA
- info@gracevon.com
- gracevon.com
2,6
Under middels
73 anmeldelser
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to order everything was done just…
Easy to order everything was done just quickly great service
4. februar 2026
Worst customer service,worst shopping…
Worst customer service,worst shopping experience. Placed an order on December 14th on credit through lendfirm I still have not received my order still have not received any correspondence from Grace Von but now I have a negative on my credit score,I wouldn't do business with this place again if my life depends on it, I believe it is a scam.
15. desember 2025
Never got my item.
11. desember 2025
Very bad service this place offered
Very bad service this place offered, I didn't get my order it was canceled. I was going back in forth with them for about month and at the end the order was canceled.
4. desember 2025
Horrible service and company
3. desember 2025
Ring was very cloudy literally the…
Ring was very cloudy literally the minute I opened my package. I sent an email and got a response that it’s normal and looks fine. Definitely wouldn’t recommend.
21. november 2025
My order was canceled
My order was canceled. It never even arrived and I wasn't given any info about it other than my order was canceled. After calling around for several days someone told me that my order was canceled due to me not paying my loan payment. I didn't pay the loan payment because I never received the ring or any info about it .
21. oktober 2025
Sublime Custom Ring
My ring is beautiful, fits perfectly and I am complimented everywhere I go.
10/10 experience!
26. august 2025
Beautiful packaging
Beautiful packaging, quick delivery.
Thank you Grace Von. My ring was absolutely gorgeous.
7. juli 2025
...Not a peep since purchase date... it's been 7 days
Hello!
I made my purchase and I understand that it can take a while to ship. However, I am SUPER disappointed with Customer Service. I have tried calling, as well as e-mailing (twice) and still have yet to receive a response with a simple ETA on my order since it has been 6 days since my order was placed and not a peep. However, I made my first payment and spoke with LendFirm to increase the shipping speed, as they mentioned.
Grace Von, please respond to let me know how to proceed. Thanks!
11. juli 2025
Anmeldelse skrevet uten oppfordring
Placed my order on 5/20
Placed my order on 5/20, 27 days later its still processing. Company does not respond to emails or phones calls. SCAM
16. juni 2025
Anmeldelse skrevet uten oppfordring
I didn’t receive my ring so I didn’t…
I didn’t receive my ring so I didn’t pay for it
10. februar 2025
Timing was fine but I could not update…
Timing was fine but I could not update order or return or exchange.
13. januar 2025
I ordered a necklace and bracelet for…
I ordered a necklace and bracelet for myself. I had to give it to my 5 year old granddaughter cause it was too small for me
16. november 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.