Grace Removals Group - Cairns Anmeldelser 47

TrustScore 4.5 av 5

4,7

Beliggenhet

Bytt filial

11 Toohey Street, 4870 Portsmith, Qld, AU


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Se hva andre synes

Vurdert til 5 av 5 stjerner

From start to the time our goods were placed in storage, the process panned out exactly as we’re told it would. Not having moved for 35 years we were very stressed but everyone that we had contact wi... Vis mer

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Vurdert til 5 av 5 stjerner

We had Grace Removals come in this morning in White Rock. We could not recommend these guys enough. Professional, friendly and definitely didn’t waste anytime in getting the job done. Nothing was... Vis mer

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Vurdert til 5 av 5 stjerner

Outstanding! From the initial walkthrough by Malcolm, to the amazing crew on the day, I was not expecting to enjoy the packing & moving our whole house & studio overseas, but, Grace were... Vis mer

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Vurdert til 2 av 5 stjerner

I had an uplift from Cairns, was told by the representative in Cairns that the delivery was 8-10 weeks to the UK. The uplift was 29th July and as of today the container is still sat in Brisbane. Don't... Vis mer

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Informasjon om virksomheten

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Skrevet av virksomheten

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Kontaktopplysninger

  • 11 Toohey Street, 4870, Portsmith, Qld, Australia

  • 1300725991

4,7

Enestående

TrustScore 4.5 av 5

47 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

From start to the time our goods were…

From start to the time our goods were placed in storage, the process panned out exactly as we’re told it would. Not having moved for 35 years we were very stressed but everyone that we had contact with at Grace was friendly and helpful and made that part of our move something we didn’t have to worry about.
We were impressed how they managed to fit all our goods into the storage shed. We hope not to move again but if we did we would definitely use Grace

19. april 2026
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Svar fra Grace Removals Group - Cairns

Dear Alison,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Grace were fantastic…

We had Grace Removals come in this morning in White Rock.
We could not recommend these guys enough.
Professional, friendly and definitely didn’t waste anytime in getting the job done.
Nothing was too much trouble.
Wendy

16. april 2026
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Dear Wendy,

Thank you for choosing Grace and leaving a review. We're glad to hear that you had a good experience, and we look forward to seeing you again soon.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

The Grace guys were all super helpful…

The Grace guys were all super helpful and reassuring, making our big move more bearable.

15. april 2026
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Svar fra Grace Removals Group - Cairns

Dear Jean,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Grace Removelist

Grace Removelist
Moving vehicles and household from our family home for 35 years in Cairns back home to Little River NZ was overwhelming process, so the service from start to end was so organised”professionally including friendly voice and smiles made a difference cheers

7. oktober 2025
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Svar fra Grace Removals Group - Cairns

Dear Ellen,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Outstanding!

Outstanding!

From the initial walkthrough by Malcolm, to the amazing crew on the day, I was not expecting to enjoy the packing & moving our whole house & studio overseas, but, Grace were outstanding.

Thankyou to Wayne, Paul, and James for an absolutely amazing job, and to Jamie, Jai & Tameka for getting it all done with a smile.

Grace accommodated date changes due to contract changes, double checked everything and made the whole process simple.

Highly recommend Grace Cairns to anyone moving anywhere.

Thankyou

13. mai 2025
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Hi,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Vurdert til 4 av 5 stjerner

Grace Brothers Cairns expert removal servixe

All done very competently and efficiently. Friendly and knowledgeable staff.

23. april 2025
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Svar fra Grace Removals Group - Cairns

Dear Michael,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

I was very impressed with the service…

I was very impressed with the service from Cairns to Caloundra, professional but friendly. It was door to door, on the day and time they said it was there. No breakages, it all arrived, and I got a call the next day to make sure all was ok. Highly recommend them.

8. november 2024
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Svar fra Grace Removals Group - Cairns

Dear Sondra,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Vurdert til 4 av 5 stjerner

Very professional for the most part

Very professional for the most part. One of your young guys needed some more training an so a painting was damaged that he didn’t pack correctly but apart from that we were very happy

11. september 2024
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Dear Craig,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

Vurdert til 2 av 5 stjerner

I had an uplift from Cairns

I had an uplift from Cairns, was told by the representative in Cairns that the delivery was 8-10 weeks to the UK. The uplift was 29th July and as of today the container is still sat in Brisbane. Don't think we will see our container before end of November at this rate. I enquired about this on 29/8/24 and was told the vessel would depart on 8/9/24! I checked today 9/9/24 and the vessel hasn't even arrived in Brisbane to load. Paid over $20,000 for the uplift to our address in the UK which included the delivery costs at this end. Was told on 29/8/24 that a consultant would be in contact about this as soon as possible but still no contact to date

29. juli 2024
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Dear Mark,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

I found Grace removals very caring…

I found Grace removals very caring prompt the feedback was a little slow as I had to call back a few times but overall the service was excellent

31. august 2024
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Svar fra Grace Removals Group - Cairns

Dear Christine,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Price and professionalism

The whole process with grace was amazing from getting a quote to the booking and finally the move, the removalist where professional and top blokes, highly recommend Grace if you are planing a move, the price was very reasonable.

28. august 2024
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Svar fra Grace Removals Group - Cairns

Dear Tegan,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Company was excellent with their…

Company was excellent with their services and workers I couldn’t of asked for a better move from Cairns to Drawin and best of all Nothing was broken

25. juli 2024
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Dear Suzanne,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Removal to Sarawak Malaysia.

Removal to Sarawak Malaysia.
From the beginning, from the quote to delivery was professional and was completely stress free. Communication was wonderful and I was informed every step of the way. On delivery the removal was had been packed with the upmost care. There was no damage or losses. I would highly recommend Grace to anyone.
It was the most smooth and uncomplicated removal I’ve had and this was my 39th move.
Thank you to everyone involved and will certainly not hesitate to using you again.
Kind regards
Kim Rogerson

7. august 2024
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Svar fra Grace Removals Group - Cairns

Dear KIm,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Great service

Great service. Competitive prices, the delivery people were fantastic they went above and beyond. Highly recommend Grace Removels

17. mai 2024
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Svar fra Grace Removals Group - Cairns

Dear Nick,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service

14. april 2024
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Svar fra Grace Removals Group - Cairns

Dear Esa,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Top marks from start to finish

Top marks from start to finish
Grace handled this removal extremely well from our first contact with Julian Aldridge who was incredibly patient with us to the final delivery with our amazing driver Jaye and his team in Cairns. Thank you Grace!

5. april 2024
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Svar fra Grace Removals Group - Cairns

Dear Deborah,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Can't fault the move at all.

Can't fault the move at all.
Great communication, great follow up and the team that packed, and delivered my goodies were amazing.... cant recommend these people enough. Great to find people who like to have a laugh 😃

26. mars 2024
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Dear Daina,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

great experience highly recommend

great experience, highly recommend.

20. februar 2024
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Svar fra Grace Removals Group - Cairns

Dear Maclane,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

We had a fantastic experience with Grace Removals Group - Cairns/Mackay

We had a fantastic experience with Grace Movers when relocating our furniture from Cairns to Mackay. From start to finish, their service was exceptional. The entire team was professional, friendly, and efficient, making our move a stress-free and seamless process.

The packing and loading of our furniture were handled with the utmost care and attention to detail. We were particularly impressed with their precision in securing delicate items, ensuring that everything arrived at our new home in perfect condition.

Throughout the journey, we received timely updates about the progress of our belongings and our pets (Jetpets) which provided us with peace of mind. The delivery to our new home in Mackay was punctual, and the unloading was just as smooth as the packing process.

The Grace Movers team went above and beyond to meet our needs and exceed our expectations. We're grateful for their exceptional service, and we highly recommend them to anyone in need of reliable and professional movers. Thank you, Grace Movers, for making our move a positive and stress-free experience!

6. november 2023
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Svar fra Grace Removals Group - Cairns

Dear Mark and Linda,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Vurdert til 5 av 5 stjerner

Outstanding Service

Excellent value. Great team

26. september 2023
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Dear Andrew,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

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