I bought the Pop Up 3x3m Heavy Duty Waterproof Commercial Grade Market Stall with 4 Clear PVC Side Panels through Amazon. I had bought several gazebos before, but this is by far the strongest and most... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After receiving my gazebo, I had a trial run of putting it up myself on the day it arrived ready for my grandsons birthday at the beach the next day. I noticed light showing through two very small hol... Vis mer
I used to recommend these gazebos but after the poor customer service my friend had I won't be recommending them to anyone again.
I have given a 5 star review because I love the product so much. Only knew about them through my previous employment. Outstanding quality & supreme design. From ordering to receiving was outstan... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Horrific customer service
Excellent efficient company a pleasure to deal with.
We lost our Gorilla Gazebo Canopy in the recent storm and contacted Gorilla and were directed to the Spares section. Ordered a replacement Canopy and this was delivered in three days. Excellent service easy to deal with and a quality product. thoroughly recommended.
Great product
Great product, brilliant customer service. Would buy from these guys again without any doubt.
You must buy a gorilla Gazebo I live by…
You must buy a gorilla Gazebo I live by sea front . And believe me roofs been ripped off buildings trees pulled up . There is me standing proud looking at my Gazebo still standing strong 💪 . They are the best
Jon made the purchase of the Gorilla…
Jon made the purchase of the Gorilla gazebo very easy. Sent straight away as promised. What a piece of kit, really sturdy well built frame with very strong cover. Fantastic purchase.
Thanks
Put our gazebo up June 2022 and it's…
Put our gazebo up June 2022 and it's still standing after all this time with only is a window side panel plastic window now cracked, would recommend.
Amazing product
Amazing product. Easy to put up, the instructions say two people but I did it on my own with ease. Really pleased. Actually is more than the advertisement says. Very sturdy.
I had a problem with one of the sides
I had a problem with one of the sides, it developed a hole. I contacted them by email and no quibble they replaced my item.
Excellent service, excellent products.
Decent gazebo - Shocking customer service!
Decent gazebo - shocking customer service!
One of our 3 gazebos has developed a fault with the straps that hold the roof cover on. 2 of these gazebos (one of which has this fault) were only purchased last spring and then stored, covered with a large plastic bag in a shed.
The straps have become so weak and brittle that they can be easily snapped by hand.
Contacted them and was just brushed off with an arrogant "sounds like it must have been packed away damp or clips not undone when put away which will cause damage. The good news is all spares are available" comment.
They weren't stored damp and besides he is basically admitting that the material that the straps are made out of is not resistant to damp - not great for a tent that is used outdoors!
I'll never buy from this company again, purely as a result of the arrogant communications.
1st class
Good quality frame very sturdy and easy to put up. Canopy and side panels are better quality than the standard gazebo. Would definitely recommend
The only thing better than the service…
The only thing better than the service is the quality of the product! We have now had 7 of these Gazebos for our business and they are great! One was actually permanently up over our hot tub at home for over 2 years!
Wednesday late afternoon I ordered two desperately needed for an event today. I accidentally ordered the wrong colour. Sent one message saying A: how urgent the order was and B could I change the colour.
Fast forward to Friday AM, two delivered in the correct colour! Perfect service as always. Thanks Jon.
Bought the gazebo with four sides as it…
Bought the gazebo with four sides as it was recommended by Which magazine. Very pleased with the quality and strength of the steel frame and the quality of the canvas.
I contacted the seller as there was a minor problem with one leg, Jon sent a complete replacement leg which I received wirhin 48 hours - I couldn’t be happier with the response and resolution.
Although heavier than my previous lightweight gazebo it is vastly superior in every respect.
My experience is briiliant, many thanks!
Fantastic
Bought a 3x3 gazebo. The quality is excellent. The gazebo has stood up to all weathers. Just love sitting in no matter what the weather is like. Customer service is fantastic if you have a problem.
Have now bought 2 gazebos to make my…
Have now bought 2 gazebos to make my stall at market bigger. The gazebos are brilliant, easy to put up and take down. Great value for money. I also had a question, the team answered promptly, were courteous and helpful. Great customer service. I would definitely recommend and buy again
Gazebo Purchase
We had a couple of questions which we asked before purchasing and these were answered quickly and helpfully. Once ordered we received the Gazebo within a few days and were very pleased with the product. We had a small issue with the canopy. We contacted the company and they rectified the problem immediately by sending a replacement which again we received within a couple of days. Their customer service has been second to none and I would have no problem recommending both them and their product to my friends and family.
2 year review
I've had my gazebo for a couple of years now, it's sturdy and reliable. I use it at events, and I trust it.
The only reason I have dropped a star is the wheeled bag.
The 1st time I dragged it on the wheels it completely ripped through the bag and tore the canopy.
***TIP~ always put the feet by the wheels, not the canopy. I though at the time it was because I am too short, but I heard someone else had done the same thing.
To be fair, I did some maintenance on the gazebo last week, having lost a couple of screws.
Everything was available to order and came fast, including a new wheely bag.
I would definitely choose Gorilla again, and have recommended it to others.
Absolutely Great
Wow. How strong is this gazebo, easy to erect, great cover and excellent drainage of water off the roof. Worth paying the extra for the strength and rigidity alone. I should have bought one year's ago.
An excellent Gazebo
The instructions were easy to follow and the Gazebo is strong and sturdy. The only slight problem were four other pieces to the Gazebo which were not explained in the instructions but we guessed they were to fill with sand to weigh the gazebo down. I'm sure the gazebo will last many years as it is really good quality.
Super strong
Super strong, easy erection, smart, no puddles in the roof like with the cheap ones, good colours, easy fit side panels.
These aren’t tents, but they’re excellent at being gazebos
If I could give no stars I would.
If I could give no stars I would!
My mum ordered a gazebo 9 months ago in the winter ready for her new garden to be completed this year. She lives alone in a bungalow so when myself and my partner come to put it together noticed there was no material for the frame. When reading the box it said 1 of 2. Now my mother would not of thought any different nor looked at how many packages! When I messaged to say the second part was missing they responded with the offer of buying a replacement. I sent prof this had not been built and the box it had been stood in also she was left with a box and a metal frame. Completely unwilling to help us and responded with ‘given your attitude’ and ‘you lost the parcel’ not sure how a women alone in a bungalow could loose what I imagine is a heavy substantial size box. Unfortunately my mum is left with a load of metal for 199.00. We recently lost my dad/her husband and are navigating a new life and this would normally be his job and he would of checked things like this. Such a sad time when a seller does not care about its customers. To them it’s 200 quid but to a recent widow with hardly any income it was 2 months of saving!
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