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Hercules Gazebo® UK Anmeldelser 

565
•
TrustScore 5 av 5

4,8

Utemøbler
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Fantastic comms and advice (via FB Messenger) before purchasing Gazebo. Product quality is first rate. It has been setup in my garden for 10 days now and provides both shade from the sun and cover fo... Vis mer

Vurdert til 5 av 5 stjerner

Absolutely first class service from these guys. I messaged asking for delivery lead times and got an instant response from an actual person.... Yes a human being responded straight away, this along wi... Vis mer

Vurdert til 5 av 5 stjerner

i have purchased several gazebo products over the years [ i use as hot tub shelters] and two hercules 'heavy weight' gazebos in the last 5 yeras with a cuple of replacement tops. i have left system u... Vis mer

Vurdert til 5 av 5 stjerner

I can recommend Hercules Gazebos, from placing the order through to delivery there was great communication. The gazebo itself is very well made, far superior fabric to other i have purchased previ... Vis mer

Informasjon om virksomheten

  1. Utemøbler

Skrevet av virksomheten

Hercules Outdoors Ltd is the UK’s Number 1 gazebo supplier. Hercules Outdoors has been trading since 2010 and has seen a steady year on year sales growth, with over 50,000 gazebos sold to date to thousands of satisfied customers. Some of our more well known customers include, BBC, Channel 4, Manchester United, Manchester City along with several City councils and schools. We stock the largest colour range of gazebos in the UK from our 20,000sqft warehouse. All of our commercial grade designed Hercules Gazebo® structures are built with the user in mind. We also stock a wide range of other outdoor related products all under the Hercules Outdoors brand name.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

565 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(565)

68 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Sadly the item we purchased did not fit

Sadly the item we purchased, 3m x 3m Replacement Roof Cover - Hercules S32 / Titan Hex40 - Navy
Did not fit the frame.

I will be following this up directly with the company for a replacement or refund

24. august 2026
Vurdert til 1 av 5 stjerner

Still fighting for my full refund

An item was returned within the appropriate timeframe. The order number was written on the outside and an email sent requesting my return.
Simply due to a “note” not being added to the parcel I received just half the refund back due to admin costs!
The fact that this item cost me £8 to mail back and the fact the item was sent back in a resaleable, perfect condition has left me feeling very angry that I am still fighting for the rest of the refund to be granted.
Also I’m a return customer after previously ordering my Hercules gazebo with you.
Very, very poor customer service.

27. juli 2026
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Svar fra Hercules Gazebo® UK

Hi Joanne,

We apologise if this was not explained clearly previously.

The item was returned to us without any prior notice by email and there was no note included with the order explaining the reason for the return. As we had not been notified of the return in advance, the return reason was automatically recorded as “Changed My Mind”.

As the return was classified as “Changed My Mind” and the item was found to be free from fault, the applicable refund deduction was applied. This category includes reasons such as an accidental order, ordering the wrong size or simply changing your mind.

As the item was not faulty and there was no issue with the item or our service a refund was issued inline with our returns and refund policy.

We hope this clarifies the reason for the refund amount.

Kind regards,
The Hercules Outdoors Team

Vurdert til 2 av 5 stjerner

Damage to item after minimal use

The delivery was quick. However after using the gazebo just twice, the bag around the wheels has completely ripped exposing the wooden supports. It has been in storage and then put into a car for transportation so definitely shouldn’t have that amount if any damage

21. juli 2026
Vurdert til 5 av 5 stjerner

Fantastic Service and Quality Product

Fantastic comms and advice (via FB Messenger) before purchasing Gazebo. Product quality is first rate. It has been setup in my garden for 10 days now and provides both shade from the sun and cover for inclement weather. Extremely happy with company; the service and product overall.

23. juli 2026
Vurdert til 5 av 5 stjerner

Brilliant customer service

Bought a Gazebo recently and had an issue with the delivery company, only delivering 1 of 2 packages, Contacted the guys at Hercules and the result was an example of outstanding customer service, responses were fast and helpful, eventually sorting the issue,
This is the second gazebo I've bought and would highly recommend this company.

23. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely first class service from…

Absolutely first class service from these guys. I messaged asking for delivery lead times and got an instant response from an actual person.... Yes a human being responded straight away, this along with the answers I was looking for resulted in me placing an order straight away and as I have dealt with Hercules gazebos before I have no doubt I will be more than happy with my purchase. Don't doubt Hercules they will exceed expectations and you'll be happy you purchased from them.

21. juli 2026
Anmeldelse skrevet uten oppfordring

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