Aegis Travel Insurance Anmeldelser 

Answered my question and immediately sent the needed documents

I spent 900+ on travel insurance to cover preexisting conditions. We had to can and now im getting the runaround from their "claim agent: Cbp'zurich. Not a happy camper. They've had 26 days already but asked for more documents so now im at the back of the review line and should expect 15 business days to hear. THIS IS A SCAM

Very helpful

It is particularly important for me to have an telephone # where you can ask questions of trained and informed customer service staff. Not only did I have this but I received a prompt delivery of my paperwork.

Kiana was very efficient, helpful and pleasant.

The young man I spoke to was very knowledgeable. I think I will be able to take care of my situation without any problems.

I had several questions, and was lucky enough to get Elizabeth on the phone--she was amazing! So patient and kind; cleared up several of my questions and even emailed everything I needed to make my decision, plus a link for purchase as I was having trouble with the link in the quote. Could not have asked for more!

It is always easy to work with them. I had a question and it was answered quickly and effectively.
Also, I have found Aegis Travel to be the best price when comparing over multiple trips. They are my go to agency;

My issue was simply a change in departure date and they handled this in less than a minute. Service with a smile!
Thank you Aegis.

Mike

Kiana was friendly, polite, and patient! She ensured I received the documents I needed, and she explained what I needed to do in order to submit my claim.

Daniel answered coverage questions I had about the policy.

The customer service agent was extremely helpful, friendly, professional and answered all by questions. I would recommend Aegis to anyone shopping for travel insurance.

Danny was attentive, polite and knowledgeable.

Danny was very helpful, polite, and respectfully answered all my questions. He is quite an asset to your team

Daniel listened to my questions and was able to help me adjust my premium to reflect the actual cost of my trip. He was professional, easy to understand and provided excellent customer service.

The retreat I was going to in Ecuador was cancelled and the trip insurance I signed up for did not cover my cancellation of the trip “for any reason.” The agent I spoke with about filing a claim said I had 14 days after signing up for the travel insurance for this trip to add “for any reason,” which would include the retreat being cancelled. I cannot get reimbursed through this travel insurance for my non-refundable round-trip airline ticket because as my insurance policy for it now stands, the cancellation must be rather fault of the airline, not the retreat organizer. Wish I had known this before buying the insurance. Do not order travel insurance off a website like I did, but rather talk with an insurance agent to be sure you are getting the coverage you need for your particular trip!

I did not have to wait at all for a customer service rep to help me and she answered all my questions. A great experience.