Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Vis mer
Selskapet har svart
There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Vis mer
Selskapet har svart
I called to add travel costs and change the dates of travel. The agent cautioned me that I could only change the travel dates once and so to make sure of my dates. She then quickly and professiona... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Kontaktopplysninger
4507 N Front St, Suite 200, 17110, Harrisburg, USA
- 1-800-774-3959
- service@goreadyinsurance.com
- goreadyinsurance.com
4,7
Enestående
204 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The minor adjustment I needed to make…
The minor adjustment I needed to make to an existing policy was done quickly and accurately
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's fantastic, Tom! Glad to hear it was so easy to adjust your policy. Thanks for sharing your experience. Wishing you safe travels!
Cianna did a great job helping me.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your experience, Tim! We think Keyonna is pretty terrific too. We'll share your kind words with her.
Kiana was very informative and…
Kiana was very informative and personable.
Gave me accurate information and was quick to answer my concerns.
24. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for the feedback! We're glad to hear that Keyonna was able to answer your questions and provide the information you needed. We're here to help.
I called customer service to add the…
I called customer service to add the other countries I was visiting. The representative was very helpful. The countries were added and a confirmation email was sent right away.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's great to hear, Shelley! We're glad it was easy to update your policy. Thanks for sharing your experience. Wishing you safe travels!
efficient policy modification
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your experience, Stan! We're glad our customer service team was able to help you. Wishing you safe travels!
Keyonna is awesome!
Keyonna was very knowledgeable and efficient and very pleasant to deal with. I’m vey satisfied!
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Love reading this, Ellen! Thanks for sharing your feedback and the kind words about Keyonna. We think she's pretty special too. We're so glad you're satisfied with our services. Safe travels!
Very helpful in deciding which policy…
Very helpful in deciding which policy would be the best.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's great to hear, J Spencer! Our team takes pride in knowing our products inside and out, so they can recommend the right policy for your trip. Thanks for sharing your experience. Wishing you safe travels!
Didn’t pay for a covered incident
Bought a plan that said it would cover delayed baggage. Our baggage was delayed over 36 hours but finally arrived. They told me they are a secondary plan and the airline should pay for the delay. They stopped responding to my emails when I showed them all the documentation. I wont use them again.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
UPDATE: Your claim has been approved for Baggage Delay benefits. You will receive an email within the next few days to elect how to receive payment.
******
Thank you for sharing your experience, Ben. We apologize for the misunderstanding!
Based on the information initially submitted, our claims team understood the claim to involve lost items rather than a baggage delay. Upon further review, on 8/19/26, we emailed you a request for documentation confirming when the bags were delivered, along with any additional receipts for eligible expenses incurred during the delay.
Once we receive the requested documentation, we can complete the evaluation. For additional support, please reach out to us directly at (800) 774-3959 and request to speak with our Claims Manager. We are available to help you!
Pleasant and helpful
Pleasant and helpful. Very thorough
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's wonderful! Thanks for sharing your experience, Joanne!
We were canceling a trip
We were canceling a trip. Keyonna let us know we could transfer the down payment to a new trip. Perfect. Also, we like that this company lets you pay as you go i.e. pay more towards your insurance as costs accrue (airfare , final trip costs etc) She carefully explained what our options were . Love this company
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
This review made our day, Jean! Thanks for sharing your experience and such kind words about Keyonna.
I have done other travel insurance and and this is the worst.
I have done other travel insurance and I could do it by email. For this insurance, I need to print out the information because I don't have adobe that cost money. I was also told that I could go to Staples to print out the documents. I had no problem making claims for my granddaughter.
I also received an instruction sheet where the person on the phone said that he would highlight what needs to be done. The entire page was highlighted. I'm only sorry that I an using this agency again for another upcoming trip.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for providing this feedback. You can typically use your cell phone to take a picture of the document to submit claims easily online. We are not able to look up your policy or claim with the information provided, but we would like to look into this further for you. Please contact our Claims Manager Janet Garces for assistance at 800.774.3959.
Representative was excellent to work…
Representative was excellent to work with easy to work with and process took no more than 20 minutes
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your experience, Orlando! Glad to hear it was a smooth process. Wishing you safe travels.
Great phone support
Easy to get ahold of customer phone support with very little wait time on hold. Support was able to address my needs efficiently and professionally. Great service.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your experience, Todd! We're glad you received the support you needed.
Joanna was awesome!
Joanna was awesome! She answered our questions and remedied our request efficiently and with kindness. We have always experienced great customer service with Aegis Travel Insurance. Thank you. Katherine & Edward B.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Awe, this post made us smile! Thanks so much for your kind words about our team and specifically, Johana. We appreciate you sharing your experience.
Excellent Service
Agent was well informed and handled my request with east.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
That's exactly why we're here, VM! Glad you got the answers you needed from our team. Thanks for sharing your experience.
Keana is great!
Keana made my day by being professional, friendly and efficient. Very much appreciated.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
And you just made our day, Peter! We'll share your kind words with Keyonna. Thanks so much for providing this feedback.
Aeyonna was very helpful in answering…
Aeyonna was very helpful in answering my questions and forwarding the information that I need to file a claim.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
We're glad to hear you received the support you needed to submit your claim. We're here to help! Thanks for sharing your experience, Mary!
Agent addressed my concern quickly and professonally
Agent identified me as the policy owner without having to give long policy number. Agent was direct, helpful and quickly advised action to take.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Thanks for sharing your feedback, Jim! Upgraded tech is helping our team react quickly to our callers' needs. We're glad to hear it's supporting the customer experience.
Quick accurate answers to my questions.
Quick accurate answers to my questions.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
Love reading this! Thanks for sharing your experience.
Phenomenal this person is
Raquelle ( sorry for my spelling) was extraordinary , kind sympathetic & thorough.
Though canceling my trip brings real distress, she couldn't have been better if my best friend.
Immediately I have my forms & kudos for keeping this employee with you.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Aegis Travel Insurance
We're sorry to hear you had to cancel your trip, Sharon! But we're happy to hear Raquel was able to help you during this stressful time.
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