Been a customer for over 6 years now, nothing but an overall great service. Their plan price is unbeatable, and their customer support help you get things done quickly, like the fact that you can reac... Vis mer
PhoneBox
Vurderingen av denne virksomheten er utilgjengelig som følge av en overtredelse av retningslinjene våre.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I contacted online support after not being able to get a promo link to work when activating my service. Mae was able to get the promo price added and made sure my account was all good. I've alrea... Vis mer
I needed a phyical sim card because my phone isn't compatible with esims. I couldn't activate them (i tried two different sim cards) so I walked to the Phonebox shop to get help. Sirine helped me wit... Vis mer
I've recently moved to Canada & I was struggling to set up my new eSim due to a line issue. I used the online chat which I found extremely easy & I was assigned Katrina as my chat agent. She was so un... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
"PhoneBox is a Canadian wireless provider offering prepaid and postpaid phone plans to clients within USA and Canada and across the world. We offer 5G, unlimited calling and texting to all our customer without any contracts or credit checks. Get nationwide coverage on the largest networks in USA and Canada. PhoneBox offers an affordable alternative to students, immigrants, travelers and visitors who do not want to commit to long term contracts. With free delivery across the world, you can get your SIM card or eSim before you travel. Get more with PhoneBox!"
Kontaktopplysninger
658 SEYMOUR STREET, V6B 3K4, VANCOUVER, Canada
- +1 (855) 886 0505
- services@gophonebox.com
- gophonebox.com
Brudd på retningslinjene
Gigi is great
I have been using it for quite a long…
I have been using it for quite a long time and overall assistance services are so great. I chatted with Jun today regarding some of the issues with my data usage, and he just directly gave me the core solutions with kind manner, it was very easy and fast.
Service was good
Service was very good. Thanks Emmalyn for your help.
貴公司的客服人員陳小姐Sammie👍
貴公司的客服人員陳小姐👍,做事情通情達理,並且親切熱誠,貴公司有這位員工真的是福氣,評價滿分再滿分
Ms. Sammie Chen, your company's customer service representative 👍, is understanding, kind, and enthusiastic. Your company is truly fortunate to have such an employee. A perfect score from the top five!
Katrina
Katrina, muy amable y resolutiva. Me ha solucionado el problema con mucha rapidez. Muchas gracias
Gigi is the best ♡ Thank you for the…
Gigi is the best ♡ Thank you for the detailed explanation.
Jun really helped us get all sorted…
Jun really helped us get all sorted with our numbers
Terrible experience
Terrible experience, no one from support answers my problems. Their plan is not working and there is nothing I can do about it
Ishi is very helpful
I was having issues activating an E-SIM…
I was having issues activating an E-SIM on my dual SIM device and Alvin was really helpful in getting it resolved. Thanks so much
Great experience with PhoneBox support
Great experience with PhoneBox support! A big thanks to **Alvin** for his help. He got me sorted out with a data repair issue and also took care of my plan change to the $35/50GB one. Everything was handled smoothly and quickly. Really appreciate the help!
Emina helped us set up our accounts…
Emina helped us set up our accounts with an eSIM seamlessly really appreciated the help!
Emina was great help to set up our…
Emina was great help to set up our phone plans. Everything is all set up and working smoothly!
Great service
The service from winny was wonderful I got kind and great services.
Kind and prompt assistance
The office is in a great location, and the staff provide excellent multilingual service. I am especially deeply grateful for Winny Support's kind and prompt assistance.
Thank you.
great experience with kind Katarina
great experience with kind Katarina. Thanks .
Good customer service
Sammie was incredibly patient and professional! She helped me resolve several issues efficiently. I experienced quite a few problems when porting my number to PhoneBox — the transfer process took about three days to complete. Then, my number was unexpectedly suspended yesterday for reasons unknown to me. Thankfully, Sammie handled everything promptly and even helped me receive credit for the five days I was without service. I’m not a big fan of the PhoneBox system itself, but their customer service is truly excellent!
Good help by KATRINA and easy to find a…
Good help by KATRINA and easy to find a solution.
Quick response of Alvin.
Quick response of Alvin.
Thanks for your help.
Thank Katrina for her best service
Thank Katrina for your best service and your patience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
