Glow Trend Anmeldelser 

Good product. Fast delivery. Pleased with the service.

The most amazing selection of products and impeccable customer service. Always been super happy with my orders. A 10/10 across the board.

Fast delivery

Excellent service

Amazing service and quick delivery times!

Very good experience, fast delivery and fair pricing. The only issue I have is that products are out of stock very quickly and re stock takes them a while. Please bring more products!

This company operates as ‘USBEAUTYUK’ (it was renamed from ‘Glowbal-Trend’ on 21/05/26).

I recently purchased a facial skincare product on eBay from US Beauty UK (previous name Glowbal-Trend), following which I experienced a skin reaction including redness, breakouts and itchiness after applying the product. While I am in the process of returning that product, and as I had previously used the same branded product purchased from elsewhere without issue, I placed a new order for the same item directly through the Glow Trend website. However, the order was cancelled by them.

As I contacted their customer service live chat agent for clarity, I was told "We can see you have submitted a return request on our eBay account for the same product, stating an allergic reaction. As a result, we’re unable to fulfil a new order for this item at this time. Your website order has been cancelled and refunded." Despite explaining the full context: that I submitted a return request for this product on eBay as I believe it may be a defective product from which I suffered a skin reaction, although previous uses of the same branded product over a 10 month period purchased from elsewhere were suitable, I did not receive a response from Glow Trend.

I have never encountered anything like this before and will be escalating this with supporting evidence and screenshots for full transparency. I encourage potential customers to think twice and make informed decisions so others are not subjected to such badly handled situations by Glow Trend.

**EDIT in response to Glow Trend’s reply to my original review above:

1. ‘The item purchased via eBay was brand new and sourced directly from the manufacturer. It was sold at a reduced price due to minor outer box damage, which was clearly disclosed at the point of sale. The product itself was not defective.’
** I re-iterate my concern was not about the disclosed outer packaging damage mentioned in your eBay listing, but rather the product itself within the packaging sold by you.

2. ‘Following your report of an adverse reaction, we approved your return request in line with the appropriate process.’
** After experiencing the reaction, I sent a message to you through eBay (previously named Glowbal-Trend and now US Beauty UK), seeking assistance regarding the product’s production and use by date, even offering to share batch details. I also contacted you via the Glow Trend website live chat and email. Despite my numerous attempts for assistance, I did not receive any communication aside from the one aforementioned reply. Responding to customers is standard customer service and good courtesy (glad you have responded 100% to feedback on here since).

3. ‘A subsequent order for the same item placed via our website was cancelled and fully refunded. As this stock is from the same batch, we made the decision not to supply a further unit of a product you had advised was not suitable.’
** You claim that my later website order was cancelled because the stock was from the same batch. But this is highly questionable as based on the timing of the website restock and restock email I received for this specific product, I believe these are different, newly re-stocked, after several weeks. I also wish to clear your misunderstanding that I advised the product was not suitable - I wrote to you that I had used the same branded product purchased from elsewhere without suffering any adverse reactions for at least 10 months. This is the only time I experienced a reaction, suggesting the issue is with this one-off product itself. Please note that the return request to your account via eBay for this product was submitted under the reason ‘defective item’, which was subsequently accepted and approved for a refund by you.

Such defective product, poor customer service, unprofessional handling, lack of appropriate follow up and misleading is both unfair and disheartening. It is clear to me that you are penalising me by refusing to sell a genuine product to me from your website solely because I am returning the defective one you sold to me through your eBay account. I have decided to retain the product for proof in the event of escalation. So I share my personal experience in hope no other customer experiences this again.

I go on this website every day and they never have anything in its a load off shit 💩 thanks for letting me know that

The delivery was pretty fast and I am super satisfied with my purchase.

A fantastic way to try products that aren’t available here. I’ve ordered 5 times and always had a first class service. Perfectly packaged. I’ll be back very soon.

Fast delivery, easy check out. Love I can get products from brands that are not yet available in the uk!

The product I ordered (prequel gleanser) which I’ve bought and used since coming back from the US now it’s ran out I thought I’d repurchase as I enjoyed it however everything about it was different instead of clear it came out yellowish and the texture experience and use did not meet my expectations this feeels as if I’m using a whole different product

I love that this company allows me to get my hands on the products that aren't accessible in the UK, I never really understood or cared for "gatekeeping" until I found this website, all products are so highly sought that I don't want to tell anyone about it! 😂 thank you glowtrend for allowing me to enjoy all these fabulous products 🥰

I have placed many orders on this website after discovering it late last year. What sets it apart from other websites it that the stock is already there and will be shipped usually the same day, ready for you to receive within a couple of days. The products are amazing, prices are reasonable and I always request some American goodies that we can’t get over here. Thank you to this wonderful website

I ordered a lip product (Prequel lip visor) from this site recently as I couldn't find any stockists of the product in Italy. The RRP of the product is 14USD, or about €11.50. On the site, it was listed as €21.95, but I thought fine, they are the only EU stockists and I really wanted to try it. The delivery charge to Italy was €10,95. Naturally, I looked for some other products I might like to try to justify the cost but in the end, just ordered that one item. Then when it arrived, I was charged an additional €10,19 (!!!) by the courier in customs and duties to receive the package as they were not covered in their already inflated pricing. In total I paid €43 for this one product. Very disappointing experience overall and I wanted to warn anyone thinking of shopping this site from EU countries.

Just always get my products in time and the only reliable place to get the us products

Selling lesser known beauty brands and then fast delivery too. Thank you!

Love the shop selection and the shipping is very fast. The only reason I’m giving 3 starts is because the products are constantly out of stock and when they get back in stock you have to buy them straight away.. but when you want several products is annoying cause you end up doing so many purchases and paying the delivery every time.. to buy all the products I wanted in the past 2 months I did around 8 or 9 purchases which is a lot! Sometimes 2 in the same week…