Great lighting system. I used it in the Winter season when my commute to and from work was dark. I had to use a helmet mounting system from a competitor lighting manufacturer to work with my Laser G1... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered online. Arrived quickly. We'll packaged. I wanted the 2 cell battery to attach to headstrap for hiking. It's not too heavy with battery attached to rear of the headstrap and means you don... Vis mer
website easy to find and choose additional handle bar mount for glow light . turned up quickly Mount broke first time fitting (rats!!) Ordered and paid for another ,then emailed explaining my d... Vis mer
When I first tried to connect my lights to the Bluetooth switch I had numerous issues that I need help on and sent 5 emails to the company and in 3 weeks still not one single response, very disappoi... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Butikk med sykkeltilbehør
- Sykkelbutikk
- Elektronikkfirma
- Lampeprodusent
- Utendørs sportsutstyr
- Sportsbutikk
Skrevet av virksomheten
Gloworm Lights is a New Zealand brand that makes high-performance lighting systems for mountain biking, gravel, road, and adventure cycling. We design and manufacture in-house, which means we control every detail, from the CNC-machined aluminium construction and IP67 waterproofing right through to the wireless remote, safety modes, and app integration that make the whole system work together seamlessly. Our Light Systems are modular by design. You build the setup that suits your riding, your terrain, and your ambitions, then adjust it as those things change. No starting over, no compromise. We're a small team and we ride the same trails you do, which means we take support seriously and we actually know what we're talking about. From helping you choose the right setup to sorting warranty issues without the runaround, we're here for the full journey. Honest pricing, serious performance. That's how we've built the business since day one. You can shop directly at glowormlights.com and we ship internationally. Gloworm is also available through a network of distributors and retailers across New Zealand, Australia, the United States, Europe, and beyond.
Our warranty promise
24-month cover on Light Heads and Self-Contained Lights
Your Gloworm G2.1 Light Heads, G2.1 Batteries, and CX Self-Contained Lights are covered for 24 months against manufacturing defects and workmanship issues. All accessories are covered for 12 months. G2.0 and G1.0 Light Heads also carry 24 months cover, while G1.0 and G2.0 batteries have 12 months from the date of purchase.
If something goes wrong, we'll repair or replace it at no charge for parts or service. Warranty claims are made through the Gloworm retailer where you purchased your product.
Not happy with your purchase? Return it within 14 days for a full refund, including return shipping.
Kontaktopplysninger
12 Carr Road, 1042, Auckland, New Zealand
- support@glowormlites.co.nz
- glowormlights.com
4,1
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669 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Second time I've used my lights and…
Second time I've used my lights and they won't turn on
22. februar 2023
Svar fra Gloworm Lights
Hi Craig. As per our emails sorry to hear you had some trouble with your light but glad to hear it was swiftly resolved via one of our dealers who swapped out problematic cable for you! Happy riding, Nico
A very fast delivery time on new part…
A very fast delivery time on new part ordered At a very reasonable cost
18. februar 2023
Spare parts, never a problem!
The team at GloWorm went out of their way to send me the right parts to repair a damaged older model X2. Magic service thanks
1. februar 2023
Good product
1. februar 2023
It is a very reliable and fun to use as…
It is a very reliable and fun to use as a product. Keep up the good work
31. januar 2023
Communication was great
Communication was great. Always felt kept in the loop. You upgraded my product without any extra charge. Great service
25. januar 2023
The best bike light period
If you are looking for absolutely the best bike lite money can buy at any price this is it period
This is my second one first one went on a giant propel
This one installed on a new trek super caliber battery went in a customized water bottle install looks factory
O and the company is better than good
The build quality is of the best software works awesome you can adjust the output according to the time of your ride it just doesn’t get any better than this I had a custom under frame soft tube bag made in France by BUMPAK034 for my road bike finding a place for the battery is no big deal on any bike
7. februar 2023
awesome lights
purchased the gen 2 X2 lights to replace the gen 1 X2 I have had for a few years. nothing wrong with the original, still going strong but the newer ones are better and easier to operate. mainly used for commuting and occasional night mountain biking. well made, easy to use, great output ... very happy with them
4. januar 2023
Gloworm got it right
Great light with long battery life. Small details are evident in their design. Love the new battery and display. Much improved over last gen. Glow seems to be committed to improving quality and function and not just cutting costs to get more profit. Stay with your current model guys, improve function and design without compromising. People will pay for quality!
2. januar 2023
Very fast delivery
Very fast delivery. Excellent light.
Only comment is that the USB-C connector on the battery is a bit fiddly.
8. januar 2023
You're the best
I love your products and I love your customer service even more. Absolutely wonderful. Responsive to communication. I'm a returning customer and I've recently bought my 3rd Alpha PLUS.
24. desember 2022
Problem remote
The light is compact and the light pattern and brightness is brilliant with the interchangeable lenses is a winner The big down side is the remote which you can't initiate the commuter mode from off mode with the double click.
15. januar 2023
Good product and service
Great customer service answering my questions even before I’d bought. Have only used the lights once so far but feel really solid. Customising the light intensity is simple and will help get extra out of it for longer rides.
19. januar 2023
Everything perfect!
27. desember 2022
I use these lights on the fatbike
I use these lights on the fatbike, the mountain bike, and the gravel bike. They are quite strong and very reliable! I also appreciate all the extra parts that are provided by Gloworm Lights.
10. januar 2023
Good stuff
Love the Gloworm light system.
Great battery. The blue tooth controller is awesome. Very happy.
31. desember 2022
Garbage products, not even 2 seasons for $500
Garbage products. My XSV crapped out after less than 2 years with minimal use. The battery pack decided not to recognize the charger or light anymore. The cells are fine, one night they worked for a 2 hour ride, the next night the battery would not charge. It intermittently connects with the light but then stops working. I contacted Gloworm and they asked me to ship the battery to their North American dealer (not in my country) for possible repair at my expense. The dealer tried to help by shipping me a battery pack for the 2.0 lights, but as mine are 1.0 the battery is not compatible with the USB-C connection. In any case, I am left with a brand new battery pack I cannot use and a near-new light head that cannot be powered. I had NiteRider lights that lasted 10 years before I replaced with Gloworm. So far, I greatly regret my decision.
1. oktober 2022
great lights
great lights, great battery life, fast delivery. this is my second set of gloworm lights, the quality has only gone up. i hope these guys stay in business forever cause i don't want to buy any other lights!
28. november 2022
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