Glebe Mobility Anmeldelser 

1 144
•
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

:I have purchased a recliner from you that is the best chair I have ever owned. I have been suffering from Lymphodema for the past year(swollen legs and feet), and in 2 days the problem was cured and... Vis mer

Vurdert til 5 av 5 stjerner

The problem was the carrier who just left parcel and said it was received by the manager who wasn’t in that day when I checked their office and the reception area it wasn’t visible later on one of the... Vis mer

Vurdert til 5 av 5 stjerner

We visited the Studley Grange outlet where we were shown a selection of powered chairs.With the help of Jane who was very knowledgeable, informative and helpful we were able to select a chair that w... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Arrived on time delivery guys good/helpful Packaging not great open box with polythene over top Wing mirror come adrift as yet not been able to refit ball joint Wing mirrors not great haven’t... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av mobilitetsutstyr
  2. også i
  3. Forhandler av rullestoler
  4. Soveromsmøbler
  5. Sykehusutstyr

Skrevet av virksomheten

With more than 10 years trading Nationwide from our premises in Wiltshire (company number 08132144) Mobility South West Limited has evolved the Glebe brand constantly over time, and what first started out as a services company to hospitals and nursing homes now has evolved into a bustling e-commerce operation combining a strong range of exclusively-imported, futuristic and premium products with an old-school friendly attitude to customer service. Glebe Mobility was born out of recognition that as younger generations come to a phase in their life where they need a mobility product, they deserve to be excited about purchasing something that stands out from the crowd in all aspects of design, both in the appearance of our products, and the careful thought into how we can make them more useful and truly valuable for the money paid.

Engineer warranty on all Products

Engineer warranty

Mobility products can be complex machines (both mechanically and electrically) that become a lifeline for our customers and as such, we have developed a strong customer support service for our customers to give them the same peace of mind if anything goes wrong that they would expect from a traditional high street store.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 144)

435 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Easy to order

Easy to order, next day delivery and very pleased with purchase.

2. september 2026
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Svar fra Glebe Mobility

Hey Bob, thank you for youe review. Thrilled to hear all went smoothly.

Vurdert til 5 av 5 stjerner

The website is excellent

The website is excellent, easy to navigate and with full information about the products. The mobility scooter we puchased is perfect for my husband, sturdy and well made and so easy to fold and unfold.

2. september 2026
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Svar fra Glebe Mobility

Dear Anne, thank you for your revew. Delighted to hear everything went well with you order. I hope you are enjoying your Fold Flat.

Vurdert til 5 av 5 stjerner

Frank’s Elite

Went to look, liked what I saw, bought the Elite. Service was excellent. Spent some time adapting to the control system, which once mastered is very good. You must ensure the front wheels are not sideways, easily manipulated by A move either forward or backwards. I ordered a headrest to go with the Elite, it is my only problem as it does not work well and at an early opportunity I will be seeking a solution. The delivery was fine and the ordering system in store was excellent.

13. august 2026
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Svar fra Glebe Mobility

Hey Frank, thank you for your review. Delighted to hear you you had a good experience and I have passed on your kind words to Jane.

Vurdert til 5 av 5 stjerner

Visited Studley Grange unit staff very…

Visited Studley Grange unit staff very friendly and helpful. Went with intention of buying a certain type of wheelchair which was very well made. Advised to look at a combi walker with seat that can be easily converted into a wheelchair not having considered that type before. Bought it and well pleased well made sturdy mobility aid.

17. august 2026
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Svar fra Glebe Mobility

Dear Michael, thank you for your review. I have passed on your kind words to Steve. We love you are happy with your Glide rollator.

Vurdert til 5 av 5 stjerner

The Best and Most Reliable Company Ever.

I wish to praise and compliment “everyone”
at “GLEBE MOBILITY”. I have over the years, purchased a number of different mobility items and aids from them, and can honestly say they are by far, the best company I have ever dealt with. Whatever your situation, and whatever help you may need, in deciding what type of mobility equipment you may require, they are always happy to advise and assist you. They without a doubt, most definitely deserve a full “FIVE STAR RATING”

27. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Glebe Mobility

Dear Harry, what a lovely review. I believe you were dealing with Sam on this occasion. I have passed on your kind words. Hearing this makes us very happy indeed.

Vurdert til 4 av 5 stjerner

Wheelchairs User

I found your company good all around, especially in email communication; I cannot communicate any other way.
Your communication about financial issues and collecting existing projects was quick, and you answered all my questions well. My only issue was that you need two hands to get the wheelchair into the upright position, and I only have one usable hand, but I manage by leaving it upright.

The wheelchair delivery left a piece of cardboard from inside the van on the road, which I find intolerable.

24. august 2026
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Svar fra Glebe Mobility

Dear Geoffrey, thank you for your review. We are thrilled to hear you had great communications. I am sure that was an oversight by the driver leaving the cardboard, but thank you for drawing it to our attention.

Vurdert til 5 av 5 stjerner

Excellent customer service.

Excellent customer service.

A1 can't fault.

'Steve' who dealt with my enquiry and purchase was very professional with a personal touch, nothing was to much trouble. He listened with compassion and took the time with all my questions as this was my first purchase of a Electric wheelchair.
Would definitely recommend this company and Steve
a big thank you.

20. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Glebe Mobility

Dear Richard, thank you your review. We have passed on your compliments to Steve, he is delighted to hear that. This makes us very happy

Vurdert til 1 av 5 stjerner

Failed to be delivered despite various rescheduling attempts

Wrong info apparently given to courier meant initial scheduled Friday delivery couldn't be met - agreed rescheduling to Monday following - then suddenly rescheduled to Saturday morning - on Saturday morning got message that it couldn't be delivered - then later got message it was on a backup vehicle and would be delivered sometime Saturday -- it wasn't - by Monday morning neither sight nor sound of it so chases both Glebe and the courier - message came back "lost in depot". Cancelled the order and went to a local company. Dreadful service.

13. august 2026
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Svar fra Glebe Mobility

Dear Allan, thank you for your feedback. Sincerest apologies for the issues you had with your delivery. After the initial failed delivery and your next delivery being scheduled for Monday. I upgraded to a Saturday delivery free of charge as a gesture of goodwill. Unfortunately the carrier had an issue with their lorry and then it got lost in their depot. We would have shipped another one out next day, but I understand at that point you had lost confidence. Again sorry for your experience, but so glad you found somewhere else locally to purchase your chair.

Vurdert til 2 av 5 stjerner

Cut a hole in the leather chair with a knife to feed the cable?

They used a knife to cut the leather to feed the controller cable through a side pocket is very poor practice and now it cant be used as a pocket, they then fixed the cable on one side without actually asking the customer if they want the controller on the left or right which was even worse. Then when queried via their customer service team about this their reply was 'that's just how it is' was frankly shocking and disappointing. The chair itself is of good quality 4 out of 5, the rest of the score is based on the company behaviour and service which is 0 out of 5

1. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Glebe Mobility

Dear Richard, thank you for your feedback. I am very saddened to see your score for the customer service you've received. I did give you a courtesy call to discuss and I left you a voicemail. We do truly care about all our customers and please accept our sincerest apologies.

Vurdert til 3 av 5 stjerner

.The man who delivered the second…Thoughtless Delivery

.The man who delivered the second ,correct chair, put all the instruction,charger etc underneath the chair, and I in a wheel chair cannot get them out.Total lack of thinking,and more interested in either getting home or to the next delivery. Now I have to wait until someone comes to my front door,and that could be weeks..Very pleased with Glebe with there customer service ,Thank you very much.I have not see anyone who can help me yet, I live in hope

28. juli 2026
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Svar fra Glebe Mobility

Dear Malcolm, thank you for your feedback. Sincerest apologies the delivery driver rushed off. I hope you have managed to get your bits from under the chair. Delighted you are happy with our customer service.

Vurdert til 5 av 5 stjerner

This company really looks after you and…

This company really looks after you and so far their product in my case "The Sturdy" or Trusty Trudy as I call her has been exactly as described

14. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Glebe Mobility

Hey Jamie, thank you for your review. Love Trusty Trudy haha. Thrilled to hear you are happy with her.

Vurdert til 3 av 5 stjerner

send me wrong item

send me wrong item

10. august 2026
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Svar fra Glebe Mobility

Dear Qainat, thank you for your review. I can see our customer service team are helping you with your powerchair order. We appreciate your pateince and understanding whilst we resolve this for you.

Vurdert til 5 av 5 stjerner

Arrived as promised the one small…

Arrived as promised the one small problem I had was quickly replaced by the support team . I am very pleased with the service.

17. august 2026
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Svar fra Glebe Mobility

Dear Ken, thank you for your review. I am so glad that although a small blip you are happy with the service received,

Vurdert til 2 av 5 stjerner

Fold flat Pro scooter & battery

Fold flat Pro scooter, unable to place order tried telephoning over 2 days and no reply when leaving voicemails. This was reported in February 2026 and Glebe replied teething problems with new telephoning system but still an issue. They did call back and said still having telephone issues. This I find unacceptable as flagged in February and now August and still a problem.

20. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Glebe Mobility

Dear Charles,

Thank you for your feedback. I understand your frustration with the phone system.

Our IT team has worked extremely hard to resolve the issues. While most have now been successfully addressed, they are still ironing out a few remaining problems. We are currently experiencing high call volumes and are doing our best to respond to everyone as quickly as possible.

We appreciate your patience and understanding.

Vurdert til 5 av 5 stjerner

Helpful and good service

Helpful and good service

7. august 2026
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Svar fra Glebe Mobility

Dear Jayne, thank you for your review. Thrilled to hear you found the service helpful. I hope you are enjoying your Aerocarbon

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