Glassworks London Anmeldelser 

305
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The customer service was top notch! I walked in a bit mesmerized by all of the unique options. Miriana suggested some super cute pieces that I now own and love. I’ll definitely be back!

Vurdert til 5 av 5 stjerner

The two women working at the store made our visit completely amazing. They welcomed us in and introduced us to how the store works. They listened and observed the pieces we were pulling and then sugge... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Might sound basic but these guys do the very best socks! I’ve ordered lots from them now and they’re so great. Had an issue with a hole in one of the pairs and their customer service team were incre... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fantastic customer service! I had an issue with Royal Mail delivering to the wrong address (through no fault of Glassworks). The staff at Glassworks were superb. After my parcel was returned to them... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dameklesbutikk
  2. Butikk for motetilbehør
  3. Smykkeforretning

Skrevet av virksomheten

Glassworks is a London-born fashion brand that offers a unique mix of leading trends and great basics all with a twist. Everything is designed to be good quality - not short-lived, throw away fashion. We also produce all collections in limited edition runs - read: you won’t see what you’re wearing on everyone else. We drop new collections every Tuesday/Wednesday so there’s always something new and our limited runs allow us to keep offering fresh designs without piling up end of season waste. Win-win.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

305 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(305)

38 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great quality clothing

Great quality clothing, quick delivery & recyclable packaging. Really enjoy shopping at Glassworks!

16. juli 2025
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Hi Ellie,

Thank you so much for your kind feedback - we can't wait to serve you again soon ❤

Best,
Maria

Vurdert til 5 av 5 stjerner

Loved my socks

Loved my socks. Great style and quality

16. juli 2025
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Svar fra Glassworks London

Hi Gryff,

We are so happy you love your socks and thank you for taking the time to let us know ❤

Best,
Maria

Vurdert til 5 av 5 stjerner

Great help ,nice recycle packaging

Great help ,nice recycle packaging . Nice clothes and nice designs

25. juni 2025
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Svar fra Glassworks London

Hi T,

Thank you so much for your kind feedback - we can't wait to serve you again soon ❤

Best,
Maria

Vurdert til 5 av 5 stjerner

The dress is super stylish!

The dress is lovely and stylish without any fuss! Very flattering.
Super fast delivery, dress was wrapped very prettily.
Fantastic after care service too!
Would recommend you give Glassworks a look.

20. juni 2025
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Svar fra Glassworks London

Hi Sue,

We're so glad you love your dress! Thank you for your kind feedback - we can't wait to serve you again soon ❤

Best,
Maria

Vurdert til 5 av 5 stjerner

Love this place!

You can always rely on Glassworks to give your wardrobe a nice lift :)

26. mai 2025
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Svar fra Glassworks London

Hi Donna,

We couldn't agree more! 😉 Thank you so much for your kind words ❤

Best,
Maria

Vurdert til 5 av 5 stjerner

Love love the sheer socks second time…

Love love the sheer socks second time of purchasing they are so pretty wash up well love them, 8 pairs so far👍

3. juni 2025
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Hi Christine,

Thank you so much for your kind words! We're thrilled to hear you love the sheer socks as much as we do. We truly appreciate your support and can't wait to have the pleasure of serving you again soon!

Best,
Maria

Vurdert til 5 av 5 stjerner

Really love these sheer socks

Really love these sheer socks, which are bang on trend. Site was easy to negotiate and find what I was looking for. Transaction and delivery really great too. Highly recommend 👍

26. mai 2025
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Svar fra Glassworks London

Hi Annie,

Thank you for taking the time to leave such a kind review. We're so happy to hear you love your new socks!

As an independent business we appreciate that you've chosen us for your sock needs. We run small, limited edition runs so keep an eye out for our next drop :)

All the best,
GWL x

Vurdert til 5 av 5 stjerner

One of my favourite places to shop

One of my favourite places to shop! The customer service is consistently excellent and they always have such unique, standout products. I love my burgundy jacket so much I refuse to take it off, seriously lol!

8. mai 2025
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Hi MM,

So glad you found us! Thank you for taking the time to share your wonderful experience shopping with us. Thank you for the love and shout-out. We're so delighted to hear you loved the experience and your jacket! Your satisfaction and good experience mean the most to us and we always aim for a 5-star service! I'm always here, happy to help!

We can't wait to see you visit us soon. Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina
GWx

Vurdert til 5 av 5 stjerner

Happy socks!

Lovely bright smiley neon socks, a gift for my sister and she loves them!

24. april 2025
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Svar fra Glassworks London

Hi Sophie,

So glad to hear you and your sister loved the socks! Thank you for sharing the experience and taking the time to rate our products and services. We appreciate you thinking of us for your gifting needs! We aim to provide 5 star experience all the time.

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina
GWx

Vurdert til 5 av 5 stjerner

Delighted with socks

Delighted with socks, already had lots of compliments. Will be ordering again. Sent quickly and gorgeously packed.

24. april 2025
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Svar fra Glassworks London

Hi Rachel,

Thank you for sharing your wonderful feedback and taking the time to rate our products and services. I'm happy to hear you loved the socks! We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina
GWx

Vurdert til 5 av 5 stjerner

Great jeans!

I bought lots of great denim - amazing quality and fits. Also really great prices :)

30. april 2025
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Svar fra Glassworks London

Hi Lauren,

So glad to hear you love your purchases! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!

We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!

All the best,
Christina
GWx

Vurdert til 4 av 5 stjerner

Love the dress

Love the dress. only 4 stars as would have loved it to be more cotton/viscose than polyester. Will see how hot it will be in the summer sun. But otherwise fit very good and love the side pockets.

14. april 2025
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Svar fra Glassworks London

Hi T,

Thank you for sharing your love for Glassworks—we’d love to see how you style your new dress, don’t forget to tag us on socials! Please do get in touch with us if you have any more feedback about your dress :)

Stay tuned to our online store for fresh weekly drops and exciting new finds. We can’t wait to see you back soon!

All the best,
GWL x

Vurdert til 5 av 5 stjerner

Best customer service

The two women working at the store made our visit completely amazing. They welcomed us in and introduced us to how the store works. They listened and observed the pieces we were pulling and then suggested other amazing pieces to try on. Nothing was pushy or with the aim of selling…our interactions felt candid, playful and I ended up buying three pieces that I absolutely love. I am looking forward to returning on my next trip to London.

25. mars 2025
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Svar fra Glassworks London

Hi LJ,

Thank you for sharing your love for Glassworks—we’re thrilled to hear you loved your in-store shopping experience! 5-Star service satisfaction means the world to us.

We’d love to see how you style your new pieces, so don’t forget to tag us on socials. Stay tuned to our online store for fresh weekly drops and exciting new finds. Can't wait to see you back in our London stores in the future!

All the best,
GWL x

Vurdert til 1 av 5 stjerner

Awful

Awful. Sent me the wrong color bag and wouldn’t provide a refund. No actual person available to handle the issue. So shady.

1. april 2025
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Svar fra Glassworks London

Hi H,

Thank you for your feedback on the Dark green high shine PVC tote bag. We have reviewed the photos for the bag and this has since been edited to match the correct colour. We hope that we made the return of the bag simple for you by providing a pre-paid return label and promptly refunding you in full including shipping fees.

At Glassworks, we really value every customer's experience and hope that came through in the service you received. As an independent business every review matters. We hope that our service has improved the 1-star rating and would greatly appreciate an update if you have one.

All the best,
GWL x

Vurdert til 5 av 5 stjerner

My new favorite store

My new favorite store! The two women working helped me and my friend find one of a kind items that matched our personal vibe/style. They were so patient as we tried on practically the entire store! I could’ve bought ten items but they helped me narrow it down genuinely. I’m so curious to go to every location and will definitely be ordering online since I’m in the states. The best experience ever!

25. mars 2025
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Svar fra Glassworks London

Hi Christine,

Thank you for taking the time to leave us a shining review and for the love and shout-out. We're so glad to hear you love the pieces and the experience Your satisfaction mean the most to us, and we always aim for 5-star service! I'm always here, happy to help!

Please don't hesitate to reach out if you need anything else; we're always happy to help. Feel free to browse our website, or visit us in-store for new weekly arrivals! Looking forward to seeing you around again soon!

All the best,
Christina

Vurdert til 5 av 5 stjerner

The quality of this items has been…

The quality of this items has been great, plus they’re so unique and stylish.

25. mars 2025
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Svar fra Glassworks London

Hi Kelly,

Thank you for taking the time to leave us a shining review and for the love and shout-out. We're so glad to hear you love the pieces! Your satisfaction and good experience mean the most to us, and we always aim for 5-star service! I'm always here, happy to help!

Please don't hesitate to reach out if you need anything else; we're always happy to help. Feel free to browse our website, or visit us in-store for new weekly arrivals! Looking forward to seeing you around again soon!

All the best,
Christina

Vurdert til 5 av 5 stjerner

Excellent

Really quick delivery, love the socks.

25. mars 2025
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Svar fra Glassworks London

Hi Susan,

Thank you for sharing your love for Glassworks—we’re thrilled to hear you love the socks ordered! We’d love to see how you style them, so don’t forget to tag us on socials.

Stay tuned to our online store for fresh weekly drops and exciting new finds. We can’t wait to see you back soon!

All the best,
GWL x

Vurdert til 1 av 5 stjerner

Beware

Beware! Loved the designs, but my order arrived missing one item that they claimed was delivered (which was later refunded) and also with a packet of socks that was already opened (which they refused to accept back or refund).

Customer service was poor - they didn’t even have the courtesy to reply to me when I questioned this :(

The socks are labelled ‘one size’ but I found most of them to be tiny - not suitable for size 40 (UK 7).

Wouldn’t buy from Glassworks again.

26. mars 2025
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Svar fra Glassworks London

Hi Lucy,

Thank you for taking the time to share your feedback—we truly appreciate it. We're sorry to hear that your experience didn’t meet expectations. We’ve reached out to you via email regarding your order, and we hope to resolve any remaining concerns.

If there’s anything further we can do to help, please don’t hesitate to reply to our email—we’d love the chance to make things right.

All the best,
GWL x

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