The company listened to what i wanted and there was no pressure sales talk, being old and not good with computers etc they offered me paper copies of my proof of insurance and talked thro everything i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Lovely to talk to human being, as well as all sorted in quick, and polite No many insurance companies deals with van for young drivers, as if they not important to start the life and work/ busines... Vis mer
Great service not the cheapest put I was looking for a company with good understanding for sole traders
It would of been so simple did it on Internet but wouldn't take payment until ide spoke to sales/ advisor trying to sell me everything. I would of added it if I wanted it and felt for the bloke on tel... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Gladiator has been providing specialist van insurance since 1998 and provide great service and great prices. With the support and backing of UK leading car insurance provider, Admiral Insurance, we are proud to have established ourselves as the 'go-to' service for tradesmen and van owners
Kontaktopplysninger
Ty Admiral, David St, CF10 2EH, Cardiff
- 0333 234 0196
- gladiator.co.uk
4,5
Enestående
380 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
easy to navigate on line .
14. juni 2025
signing up to your insurance was so…
signing up to your insurance was so easy and simple.
20. juni 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Not impressed!!!
It would be extremely helpful if when asked type in your 8 digit policy number and twice it doesn't recognise it then you know things aren't going well, secondly it would also be advantageous to be able to understand what the person on the other end of the phone is saying instead of keep saying "sorry can you say that again". I must stress that this isn't the first time that this has happened.
18. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Gladiator Commercial Van Insurance
Hello Keith.
We appreciate you bringing these issues to our attention. We're sorry our system didn't recognise your policy number and that communication was difficult. We strive to provide the best possible service to our customers and we regret that we fell short of your expectations.
If you would like any help, please send your full name, policy number, query and contact number to ReviewFeedbackSupport@admiralgroup.co.uk and we will get a member of the relevant team to contact you. Our sincere apologies for the frustration and inconvenience caused. We hope to hear from you soon.
Thanks,
Courtney.
Ver informing and helpful also a good…helpful
Ver informing and helpful also a good price.
7. juni 2025
Very easy to do took a matter of minutes
7. juni 2025
Very easy website to use ,and very…
Very easy website to use ,and very quick to email everything you need
5. juni 2025
Very goodcc
27. mai 2025
Very easy to use
14. mai 2025
BEWARE - NO COURTESY VANS OFFERED
I made a claim last year. Bizarrely, the only courtesy vehicle they offer is car derived vans (check in T&C's). Totally unsuitable for a specific van insurer! If you need ladders to work, you're stuffed, definitely no ladders fitting in a corsa van! The staff are like robots and are not allowed to think for themselves. The scripting is so draining to listen to, every time you say something they repeat it and the call time is so long. Also, when you call up, its never through to anyone 'van' trained, I think its Admiral number. Its a faff and theyre not competitive with pricing either. There's no value for money in this policy.
1. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Gladiator Commercial Van Insurance
Hi
We appreciate you taking the time to share your experience. We understand your frustration with the courtesy vehicle options, the call handling process, and the lack of van-specific expertise. We're also sorry to hear that you don't feel our policy offers value for money. We'll share your feedback with the relevant teams to improve our services. We have a telephone number for van trained agents, you can reach them on 0333 234 0198.
Thanks
Jo
The purchase process was simple enough
The purchase process was simple enough.
Cannot comment on any thing else.
17. mai 2025
Svar fra Gladiator Commercial Van Insurance
Hello Linda.
Thank you for choosing to insure with Gladiator and for taking the time to leave us a review. We appreciate your feedback. If you do need any further assistance, hence the low score, please do not hesitate to send your name, policy number and query to the email below.
ReviewFeedbackSupport@admiralgroup.co.uk
Thanks,
Courtney.
Simply easy
16. mai 2025
Easy to use,
Easy to use,
But can not get on to my account says use email to get in, but won't allow me in ,and I using correct email so do not have insurance certificate.
Thanks
16. mai 2025
Svar fra Gladiator Commercial Van Insurance
Hello, thank you for choosing Gladiator.
I am sorry to hear of your recent troubles when setting up your MyAccount, we understand how this can be frustrating and we apologise for any inconvenience caused. Your account has now been registered, please follow the link we have emailed you to set up your password and log in.
Please do not use any of these symbols when creating a password. / \ : ; > = ? [ ] ( ) ' & % <
We really value you as a customer and want to thank you for taking the time pass on your feedback. We take all feedback on board.
Thanks,
Courtney.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.