I asked Roger 48hrs before I left for my holiday if I could get 4mg tablets delivered to me. He reassured me that they would arrive before I left for my hols and true to his word I received them. Rog... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Can’t fault how it’s been on my journey, the support has been phenomenal since day one thanks guys 😊
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Fantastic consultation.very helpfully and gave very good advice and info and aftercare is superb.overall lost weight in first week.snacking is no longer an issue as I don't feel like eating anything o... Vis mer
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I have been on mounjaro before but I didn't lose much weight . My delivery s was late and then it used to stress me out worrying if it was going to turn up or not. And your orders came the next day an... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We offer more than just weight loss medicine. Everybody gains access to nutritional guidance, techniques, and progress tracking through our app. Create sustainable techniques for a lifetime of success.
Kontaktopplysninger
Storbritannia
- support@gettrim.co.uk
- gettrim.co.uk
4,8
Enestående
199 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful
Trim have delivered on all requests and are very helpful should you need any advice
30. september 2025
Svar fra Trim
Thank you for your lovely feedback! We’re delighted to hear that you’ve found our team helpful and responsive — we’re always here to support you every step of the way.
Trim | Customer Care
Great service
Great service, comprehensive check in with a clinician and swift delivery of my pen, I was kept informed throughout.
Few niggles with greeting on the app, but again kept informed. Can't fault them
1. september 2025
Svar fra Trim
Thank you for sharing your experience! We’re so pleased to hear you found our service comprehensive, with a smooth clinician check-in and fast delivery of your weight loss injection. Clear communication and keeping you informed every step of the way is something we pride ourselves on. We really value your feedback on the app and are continuously working on improvements to make the Trim weight-loss programme even better. Your trust means a lot to us, and we’re delighted you can’t fault the overall service.
Trim | Customer Care
From the first conversation I was put…
From the first conversation I was put at ease , it gave me confidence going forward. There is not rushing to move through the dosage you move as fast as you feel ready for .
I know if I have any problems help is always on hand .
I 100% recommend trim
8. september 2025
Svar fra Trim
Thank you so much for your wonderful feedback! We’re delighted to hear you felt at ease from the very first conversation and gained confidence moving forward. At Trim, we believe in personalised care — progressing at a pace that feels right for you, with support always available whenever you need it. Knowing you would 100% recommend us means a great deal, and we’re proud to be your trusted partner on your weight-loss journey.
Trim | Customer Care
They are honest and transparent
They are honest and transparent. Quick service. I was worried that they would increase the price of my prescription before the 1st of September as some suppliers were doing so but they kept to their word and even gave me a discount.
1. september 2025
Svar fra Trim
Thank you so much for taking the time to share this during such a busy period. It truly means a lot to our whole team. We’ve worked hard to remain transparent and fair with pricing, especially when we know how unsettling sudden changes can feel. Your trust in us is something we never take for granted, and we’re so glad we could give you peace of mind while still delivering quickly. We’re grateful to have you as part of our community.
Best,
Team Trim
So much more responsible than other…
So much more responsible than other suppliers, you actually have a video call with guidance
1. september 2025
Svar fra Trim
Thank you for your 5-star review! We’re delighted you’re enjoying your experience with Trim’s medically supported weight loss programme. Your progress with GLP-1 treatment is inspiring, and we’re proud to be part of your journey.
— The Trim Team
Poor customer service
Poor customer service. Cancelled my order when without my consent. I only asked to cancel subscription going forwards. Questioned why and got no response at all. Worst performance out of all online suppliers I have used. Also 2 weeks for a consultation so waited almost this long and revived nothing. Also not very clear it's a subscription service
2. september 2025
Svar fra Trim
Hi Richard,
We are always seeking to improve with positive criticism. However, we do want to acknowledge a few inconsistencies in your review.
You mentioned that you did not know this was a subscription, yet also stated that you had asked to cancel your subscription going forward. This naturally suggests you were aware of the subscription at the time you requested a cancellation. Additionally, you asked for the subscription to be cancelled, but also expressed that you did not want your order cancelled — which makes it difficult for our team to act without risking doing the opposite of what you want.
That said, we completely understand that price changes have caused stress and panic buying in many cases, which created longer than normal wait times. We have been working tirelessly to provide care & support for our customers on a 1:1 basis as we always do, albeit with slightly delayed response times.
We are sorry if our communication didn’t provide you with the clarity or reassurance you needed. Our intention is never to cause frustration, and we are constantly working on improving both transparency and response times. We take your experience seriously, and we’ll be reviewing this internally to ensure that clearer messaging and faster communication are always provided. Thank you again for taking the time to share your feedback.
Trim | Customer care
Excellent service
I’ve been with Trim since the start of my journey. They are supportive, informed and their customer service is excellent. Anyone looking for a provider, I would highly recommend Trim!
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Trim
Thank you for the 5-star review! We’re so pleased that Trim’s medical weight loss programme is making a positive difference for you. Your success with GLP-1 treatment motivates us to keep delivering the best care and support.
— The Trim Team
The prescriber is really helpful &…
The prescriber is really helpful & approachable. Great service from a great company.
30. juli 2025
Svar fra Trim
We’re grateful for your 5-star review! It’s wonderful to know that Trim’s clinically guided weight loss programme and GLP-1 support are helping you achieve your goals. We’re with you every step of the way.
— The Trim Team
Trim are great
Trim are, great they are always available on WhatsApp and respond very quickly. They are able to give advice and help with any questions.
7. august 2025
Svar fra Trim
We really appreciate your 5-star review! It’s great to hear that Trim’s medical weight loss programme is supporting your journey with GLP-1 treatment and lifestyle changes.
— The Trim Team
Trim have been very helpful from start…
Trim have been very helpful from start to my present day. Iam really happy with my results so far diet is also very important and drink lots of water but overall iam happy to be working with Trim.
11. august 2025
Svar fra Trim
We truly appreciate your 5-star review! It’s great to know that Trim’s medical weight loss support and GLP-1 programme are helping you achieve lasting results.
— The Trim Team
Great service and aftercare too!
30. juli 2025
Svar fra Trim
We’re delighted by your 5-star review! It’s rewarding to see how Trim’s medically guided weight loss programme and GLP-1 support are helping you succeed on your journey.
— The Trim Team
Great service
Great service! Really knowledgeable, on hand 24/7 for any questions and advice. Would recommend this company, as you get a full service and check ins along the way.
6. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Trim
Thank you for your review. We’re so pleased our Pharmacy based weight loss programme combining GLP-1 treatment, tailored nutrition advice, and ongoing support has made a difference for you. We look forward to helping you continue your journey to lasting results.
The Trim Team
I've been on the 2.5mg for 3 months and…
I've been on the 2.5mg for 3 months and lost 16lbs in total, I'm now going up to the 5mg. I've had no side effects. The company is wonderful, they get back to you super quickly and the advice is fantastic. I highly appreciate Trim and the team and will continue my weight loss journey
5. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Trim
Thank you so much for your kind words and for sharing your experience with Trim’s medically supervised weight loss programme. We’re thrilled to hear that our combination of GLP-1 medication, personalised nutrition advice, and lifestyle support has helped you achieve such great results.
Team Trim
Very receptive to communications and…
Very receptive to communications and answer queries quickly.
14. juli 2025
Svar fra Trim
Thank you so much for your 5-star feedback! We’re thrilled to hear how well you’re doing on your journey with weight loss injections. Our team is passionate about providing safe, effective, and medically supported treatments to help you achieve lasting results.
It’s inspiring to see your progress, and we’re proud to support you every step of the way towards your health and weight management goals. You're doing great!
Great communication
Great communication, any questions were answered promptly. Prescriptions always arrived on time and were well packaged.
14. juli 2025
Svar fra Trim
Thank you for your feedback. We’re glad you found our Trim weight loss medication packaging secure, discreet, and professional. We take great care to ensure every order is well-protected and delivered quickly, so your treatment arrives in perfect condition.
The Trim Team
Svar fra Trim
Thank you so much for your 5-star feedback! We’re thrilled to hear how well you’re doing on your journey with weight loss injections. Our team is passionate about providing safe, effective, and medically supported treatments to help you achieve lasting results.
It’s inspiring to see your progress, and we’re proud to support you every step of the way towards your health and weight management goals. Your success is exactly why we do what we do!
Really great customer service
Really great customer service. They take the time to go through everything with you. Making sure you are comfortable throughout the process.
4. juli 2025
Svar fra Trim
Thank you so much for your amazing 5-star review! We’re thrilled to hear about your positive experience with Trim. Our team is passionate about helping people achieve their health goals through safe, effective weight loss treatments like Mounjaro and Wegovy.
Thanks again for trusting Trim – your success is our mission!
Good clear consultation
2. juli 2025
Svar fra Trim
Thank you so much for your 5-star review! We’re delighted you’ve had such a positive experience with Trim. Helping our patients achieve safe, sustainable weight loss is always our goal.
Always here if you need - Thanks again for choosing Trim!
Have been amazing
Have been amazing! Very helpful and quick with replies if you have any questions
3. juli 2025
Svar fra Trim
Thank you so much for your 5-star review! We’re so pleased to hear about your positive experience with our weight loss injections and the support from our team. At Trim, we’re dedicated to helping you achieve safe and sustainable results with medically proven treatments and personalised care.
Thanks again for trusting Trim – Your success motivates us to continue delivering excellent service :)
Great
Great. My progress has been steady at a loss Of about a half to one pound weight loss each week. Communication is quick and very helpful.
30. juni 2025
Svar fra Trim
Thank you so much for your amazing 5-star review! We’re so pleased to hear that our weight loss injections and dedicated support have made a difference in your journey. At Trim, we’re passionate about helping people achieve their weight management goals safely and confidently.
Your success is what inspires us every day. We’re always here to guide you and keep you on track as you continue your journey.
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