Trim Anmeldelser 

Svar fra Trim

8. jan. 2026

Thank you for your kind feedback 😊 We’re really pleased to hear you’ve had a positive experience with our contact and support. Our pharmacy team works hard to be responsive, supportive, and available whenever you need guidance throughout your journey with prescribed weight loss medication. Your support truly means a lot to us.

Miriam | Customer Care

Svar fra Trim

5. jan. 2026

Thank you so much for the amazing five-star review!

We’re really glad we could get everything sorted quickly for you after your pause and that your pen arrived with next-day delivery as expected. Our pharmacy team always aims to make the process as smooth and stress-free as possible, especially when restarting prescribed weight loss medication.

Your kind words mean a lot to myself and the whole team — thank you for taking the time to share your experience. We’re always here if you need any support going forward.

Miriam | Customer Care

Svar fra Trim

5. jan. 2026

Thank you so much for your lovely feedback.

We’re really pleased to hear that switching to Trim has been a positive experience for you. Providing prompt, supportive care and clear answers is exactly what our pharmacy team strives for, so it’s great to know you’re feeling supported and confident as you start your journey with us.

We’re excited to be supporting you with your prescribed weight loss medication and look forward to being here for you every step of the way.

Miriam | Customer Care

Svar fra Trim

2. jan. 2026

Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear that your 7-month journey with Trim has been such a positive one and that you’ve achieved the results you were hoping for.

It’s especially lovely to hear your feedback about our pharmacy team and the ongoing support you’ve received — being available, responsive, and supportive throughout treatment is something we place huge importance on. We’re also pleased you’ve found our prescribed weight loss medication options competitively priced and appreciated the loyalty scheme and perks we offer to long-term members.

Your recommendation truly means a lot to us, and we’re grateful you trusted Trim to support you on your weight loss journey. We’ll be right here if you ever need us moving forward.

Warm regards,

Miriam | Customer Care

Svar fra Trim

29. des. 2025

Thank you so much for your kind words and review! We’re really pleased to hear that every visit has been a positive experience for you. Our pharmacy team works hard to provide consistent, high-quality support alongside prescribed weight loss medication, so feedback like this means a lot to us.

We’re also glad you found the travel case useful — it’s great to know the little extras are appreciated too. Thank you again for taking the time to share your experience, and we’re always here if you need us.

Miriam | Customer Care

Svar fra Trim

22. des. 2025

Thank you so much for this fantastic feedback — it really means a lot to us!

We’re so pleased to hear that the support from our Pharmacy team, the app, and the overall service have been exactly what you need on your journey with prescribed weight loss medication. Knowing you feel supported every step of the way is incredibly important to us.

We’re also excited to share that a huge app update is coming in early 2026, which will completely elevate how the app looks and feels. It’s being designed to deliver one of the best user experiences in this space, with smarter tracking, a more intuitive layout, and even better support tools to help you get the most out of your treatment.

Thank you again for your recommendation and for being part of the Trim community — we truly appreciate your trust.

Miriam | Customer Care

Svar fra Trim

15. des. 2025

Thank you for your feedback 😊 We’re glad you felt supported. Our Pharmacy team is always here to help if you have any problems or questions, and to support you throughout your journey with prescribed weight loss medication. Please don’t hesitate to reach out whenever you need us.

Miriam | Customer Care

Svar fra Trim

15. des. 2025

Thank you for your lovely feedback 😊 We’re really pleased to hear you found our service friendly, easy to use, and that delivery was quick. Our Pharmacy team always aims to provide clear advice on diet and other health-related issues alongside prescribed weight loss medication, so it’s great to know this has supported you. Thank you for choosing us—we’re glad to be part of your journey.

Miriam | Customer Care

Svar fra Trim

9. des. 2025

Thank you for sharing this. It’s great to hear your delivery arrived quickly and that you’re already noticing reduced cravings — a really positive sign that your prescribed weight loss medication is working effectively for you. Our Pharmacy team is here to support you throughout your treatment and help you stay confident in your progress.

Miriam | Customer Care

Svar fra Trim

4. des. 2025

Thank you so much for sharing this feedback. It’s great to hear you’re very happy with Trim and that deliveries and support have been consistently reliable for you. Our Pharmacy team work hard to make sure your prescribed weight loss medication and guidance arrive on time and that you always feel supported throughout your journey.

Miriam | Customer Care

Svar fra Trim

4. des. 2025

Thank you for sharing this feedback. We’re really pleased to hear you’ve found us a reliable provider of Mounjaro and that our customer service has supported you well. Our pharmacy team works hard to ensure treatment arrives safely and that every customer feels confident throughout their journey with prescribed weight loss medication.

If there’s ever anything more we can do to support you, we’re here to help.

Miriam | Customer Care

Svar fra Trim

17. nov. 2025

Thank you so much for your lovely review. We’re thrilled to hear that you’ve enjoyed your medicated weight-loss journey with Trim. Our clinical team is dedicated to providing safe, personalised support, and it’s great to know you’re seeing real results. Your recommendation means a lot to us. If you ever need us, please don't hesitate to tap 'support' in our app.

Miriam | Customer care

Svar fra Trim

14. nov. 2025

Thank you so much for sharing your experience!

We’re really glad to hear that the process felt thorough and supportive — speaking with Roger ensures every patient is safe and medically suitable before starting treatment, and it’s great to know this gave you confidence in your personalised plan.

Our goal is to make sure no one ever feels “left to their own devices,” so it’s lovely to hear the ongoing support has made a positive difference for you.

If you ever need anything at all, please tap 'support' within our app.

Miriam | Customer Care

Svar fra Trim

15. des. 2025

Thank you for taking the time to leave your review. We’re sorry to see the 1-star rating and appreciate the opportunity to clarify and respond.

We’d like to confirm that in our WhatsApp chat logs, you did acknowledge that you were aware the service operates as a medication subscription. This is also communicated at multiple points of sale to ensure transparency before any order is placed, including:
1. On the product page, where the treatment is clearly described as a recurring prescription service
2. During the online medical assessment, which explains ongoing supply and review
3. At checkout, where the subscription model is explicitly stated before payment
4. In follow-up communications from our Pharmacy team, including SMS notifications and emails

As soon as you contacted us to say you no longer wanted to continue with injections, we resolved this promptly, stopped future treatment, and ensured no further medication was issued.

Now that the issue has been successfully resolved and you confirmed you were happy with the outcome, we’d kindly ask if you would consider updating this review to reflect the resolution and your experience with our Pharmacy team and prescribed weight loss medication.

You can update or remove the review by:
1. Logging into your Trustpilot account
2. Going to “My Reviews”
3. Clicking the three dots next to the review
4. Selecting “Edit review” or “Delete review”

If the option isn’t immediately available, Trustpilot Support can assist via their Help Centre.

If you need any further support, please don’t hesitate to reach out — our Pharmacy team is always here to help.

Miriam | Customer Care

Svar fra Trim

Oppdatert: 4. nov. 2025

Thank you for taking the time to share your feedback. I’m so pleased to hear you found our team supportive during your initial engagement — that really means a lot to us.

I’m sorry to hear that the cost and app experience didn’t meet your expectations. We’re always working to improve both our pricing options and the app via monthly updates, which include tracking and personalisation features. I’d love the opportunity to look into this further and see how we can better support your goals. Please feel free to reach out to us directly so we can help.

Warm regards,
Miriam | Trim Customer Care

Svar fra Trim

15. des. 2025

Thank you for taking the time to leave your review. We’re sorry to hear about your initial concern regarding not wanting any further injections. We’re pleased this was quickly resolved and that we were able to support you and stop treatment as requested.

Now that everything has been successfully sorted and you’re happy with the outcome, we’d really appreciate it if you could kindly consider updating this review to reflect the resolution and your experience with our Pharmacy team. Your feedback helps other customers understand the level of care and support we provide with prescribed weight loss medication.

If you’d like to update or remove the review, you can do so by:
1. Logging into your Trustpilot account
2. Going to “My Reviews”
3. Clicking the three dots next to the review
4. Selecting “Edit review” or “Delete review”

If you have any difficulty, Trustpilot Support can also help via their Help Centre.

Thank you again for your time, and please don’t hesitate to reach out if you need any further support.

Miriam | Customer Care

Svar fra Trim

16. okt. 2025

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the service — and glad you’re enjoying your travel case too. Your continued support means a lot to us.

Best wishes from all of the Trim – Weight Loss team

Miriam | Customer Care.

Svar fra Trim

10. okt. 2025

Thank you for your fantastic feedback! We’re so pleased to hear you’ve had such a positive start — great to see those early results and that your appetite is under control. Keep up the great work with your balanced, protein-focused meals!

Best wishes from all of the Trim – Weight Loss team

Miriam | Customer Care

Svar fra Trim

10. okt. 2025

Thank you so much for your wonderful review! We’re thrilled to hear you’ve felt supported throughout your journey and appreciated our transparency. Your recommendation truly means a lot to us.

Best wishes from all of the Trim – Weight Loss team

Miriam | Customer Care

Svar fra Trim

10. okt. 2025

Thank you so much for your lovely feedback! We’re delighted to hear you found our team professional, approachable, and supportive — that’s exactly what we aim for.

Best wishes from all of the Trim – Weight Loss team

Miriam | Customer Care