GeTS Holidays Anmeldelser 103

Grazie a Gets Holidays abbiamo vissuto una vacanza indimenticabile visitando il Rajasthan e Varanasi.
Grazie ancora a Hazar e Santosh per il supporto fornito

Abbiamo scelto Gets Holidays per la prima volta per visitare il Rajasthan e Varanasi, siamo stati molto soddisfatti. Ringraziamo in modo particolare Azhar e Santosh che hanno reso il nostro viaggio indimenticabile. Speriamo che ci sia un'altra occasione per visitare questo incredibile paese.

I am writing to formally lodge a complaint the severe discrepancies and substandard services experienced during the Holi, Best of Western India Tour with a Touch of South(March 13–29, 2025), organized by GeTS Holidays. The tour, priced at GBP 2,880 per person (excluding flights, lunch, dinner -only 4 dinners was included in my room rate), was marketed as a luxury experience but failed catastrophically to meet promised standards. Below are the key issues: 1. Day 1: Transport to the hotel was via an air-conditioned car(as promised). Later, the guide took us to the Holi festival area due to traffic, they insisted we take a tuk-tuk instead of our paid car (20 minute tuk tuk ride) Guide paid the tuk-tuk fare, leading us to believe transport was fully covered. 2. Day 2 (Holi Celebration) Again, the guide paid for tuk-tuks to and from festival locations. No mention of reimbursement we assumed this was part of the "included transport." After the Holi celebration he ended prematurely at 11:30 AM, the guide refused to escort us to temples The “full-day Holi tour” ended by noon, leaving no afternoon activities. 3.Day 3 (Departure): The guide suddenly demanded ₹3,500 to "repay" the tuk-tuk fees from Days 1–2. When we objected, he said, This is your responsibility. The company only covers cars, not tuk-tuks. The guide intentionally hid costs until the final day, leaving us no choice but to pay. The itinerary never stated that "local transport" **excluded tuk-tuks** for festival access. If tuk-tuks weren’t included, this should have been clarified upfront upon arrival delhi train station, We waited 20 minutes in Delhi hot, humid and chaotic train station for a representative, causing unnecessary stress. Guides consistently prioritized convenience over commitments, demonstrating negligence and lack of accountability. day 4: The promised visit to Juhu Beach was replaced with Girgaon Chowpatty, with the guide falsely claiming Juhu was “near the hotel.” This deprived us of a key Mumbai highlight. In scorching Indian heat, they initially provided only two baby-sized water bottles (200ml each person daily) After arguing, they "generously" agreed to unlimited water—only to reduce it again to ONE bottle upon arrive Goa hotel saying, "We’ll give more tomorrow."Pathetic.Water is cheap—why scam customers over this? during our trip, car service sometimes end after lunch or until 6 PM lattest . Despite paying £2,880/person for car and driver, the driver **abandoned us nightly**, forcing us to pay for taxis to dinners. Extremely Overpriced for Subpar Service For £2880 per person we expected flawless service, but instead faced constant corner-cutting. If you’re charging luxury prices, ACT like a luxury company—not a budget scam. DO NOT BOOK WITH THEM—there are far better, ethical tour operators in India.

Excellent experience with Gets Holiday. 18 days in south India perfectly organized. Perfect itinerary, magnificent travel guide, daily care of all our needs. Definitively an agency to suggest!

Los hoteles que nos reservó Deepak,con la persona que yo contacte en todo momento.,fueron horribles menos uno .Hoteles de calidad y limpios no se preocupo de saber en qué condiciones estaban .Insistí muchísimas veces en ello .pero reservaron lo que les pareció ,eso sí ,cobrar nos cobraron ,como si fueran de categoría superior.
Los guías dos buenos ,los demás sin ningún interés.En Jaipur llovía mucho y no pudimos hacer parte del recorrido que habíamos contratado ,tuvimos que hacerlo al día siguiente por nuestra cuenta.
El representante de Gets holiday vino a recogernos a Goa junto al conductor,y ni siquiera nos preguntó cómo estábamos.
Así pondría miles de cosas ,
No es una buena empresa y
No se preocupo de lo que le pedimos .Nos llevó, a donde a ellos les interesaba.

Ottima organizzazione
Tempistiche e tour sempre rispettato, guide preparate, accommodation in linea con le aspettative.
Santosh e Azhar super.
Consigliato.

Siamo stati in tour privato con questa agenzia ed è stato tutti perfetto, siamo sempre stati assistiti in qualsiasi momento della giornata. Molto disponibili e cordiali Santos e Azhar. Un saluto all autista Binot. Ritorneremo.

We booked a day excursion from Tenerife to La Palma. Unfortunately we didn't realise we required passports!
The rep at the ferry, Ilary, was so good, she arranged for our trip to be postponed until the next one a couple days later. She called me to confirm. Most companies would have said tough luck!
We were so impressed!
The excursion itself was amazing with the volcano the highlight. We also were highly impressed with the knowledge of our guide on the bus. Her name might be Rosa but not too sure.
Highly recommend Get Holidays & will deffo use again!

For all your travel need contact gets holiday.

Overall good

My friend and I had the privilege of working with Deepak at Gets Holidays to design a unique private tour that included the Goldent Triangle , Varanasi, Ranthambhore, Lucknow and Jodphur.

The planning for our India visit was so nicely done that we asked to add Bhutan to our tour.

The trips to both India and Bhutan could not have been better. They far exceeded all expectations. Every detail was perfect. We enjoyed door to door service for every activity and stop, and had outstanding local guides for each unique location. I really can’t emphasize enough the quality of care we had during this trip.

The talent of our local guides should really be highlighted. Each represented their world to us with passion, knowledge, experience and enthusiasm. We were treated as family and it made it easy and fun to enjoy what we were learning while generating in us an eagerness to learn even more about what we were experiencing.

Thanks to everyone at Gets Holidays for these outstanding experiences. I travel a lot and I can honestly say that these were the best tours I have ever had.

I highly recommend Gets Holidays to anyone else that is looking for a high quality tour in some very unique places in India and Bhutan. You will not be disappointed.

Desde de início contato do e-mail e wattszap, foram prontamente respondidos, fizemos várias mudança de roteiros, dias que foram prontamente atendidos. O Senhor DEEPAK foi fabuloso em todo atendimento, falando português e espanhol atendeu todas as nossas solicitações, os motoristas das vans foram super pontais e educados, os hotéis todos conforme nossa escolha, tivemos um guia SENSACIONAL falando português, muito educado, pontual super prrstativo senhor Ramrsh Chandra Bhatt Super recomendo.

I booked from New Zealand a 19 day Rajasthan trip and then a 16 day South India tour. I didnt know what to expect as I had only emailed back n forth. What i did get upon arriving in Delhi was amazing first service from pick up to the day we departed Azhar and ashish took excellent care of everything, every step of the tour they made sure we were having an amazing time and were always quick in answering any quires we had. Our driver Rajesakumar was a very professional, safe and friendly driver he took excellent care of us, I would recommend everyone to have him as your driver. We formed an amazing friendship with him and we thank you for making our trip so memorable. I highly recommend using GeTs Holidays, they are very trustworthy, honest and very helpful. GeTs holidays know what's best when it comes to tours so don't hesitate email or phone them.

We had a great tour of India. GetsHoliday met us at the airport, we had a private car and tour guide throughout our trip. We stayed in wonderful hotels, however different, and enjoyed our trip immensely. I previously wrote a bad review because they would not refund any of our money when Covid 19 hit and we had to leave unexpectedly. However, they were very cooperative in working with us and our insurance. I highly recommend this company after the virus is completely over.

Great service ..Our trip was Amazing...Would recommend them highly.

Our tour was cancelled by Gets Holidays 6 days before it was due to start due to the COVID crisis. They have refused any refund of our money and insisting on a partial voucher only. Their correspondence has been awful. I realise the cancellation is not their fault but a voucher is useless at this stage and the way they have acted and communicated means that there is no way we would consider going on a tour with them in the future and paying the remaining 50%. Do not use this company. They are only interested in money and not their customers.

We had an excellent tour with Gets who organised our Varanasi to Khajuraho Bespoke Tour.
The Staff were always helpful with a very quick response.
The Classical Music Tour was not as expected but the guide Ranjit was excellent and he tried to make the best of it.
All the guides were very knowledgeable.
Khajuraho was amazing with the temples and especially the Dance Festival. Ganga was a very safe driver and the car was very comfortable.
Very well organised Tour. Thank you GETS.

We had amazing times in India with Gets Holidays. All tours in Delhi, Agra and Jaipur were excellent. All guides are gentle and ready to help us, including take picture of us. The driver Mr Ajit Kumar was a brillant guy! I recommend this company!

Brilliant itinerary and driver allowed us to alter
to suit ourselves