Good idea, fit isn't right for me
The houlder fabric rubs in a spot I find irritating. I've tried repositioning it. The massage is fine, but I can't ignore that edge against me. Disappointing.
24. oktober 2026
Anmeldelse skrevet uten oppfordring
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Informasjon om virksomheten
Skrevet av virksomheten
Mendable makes at-home recovery devices for the knee, shoulder and neck, designed to fit into a few minutes of your day. Our Knee and Shoulder come with a 90-day money-back guarantee, and the Cradle with 60 days. If you have any questions about your order, email us at info@getmendable.com and our team will help. Thank you for choosing Mendable.
Kontaktopplysninger
Australia
- info@getmendable.com
- getmendable.com
3,1
Middels
4 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Not the item I ordered
I ordered this and it arrived from China. I was not sent the item that was advertised, I was sent a very cheap copy of it. I was okayed to return it, but have to send it to China, which will cost over $50. I have no faith that I would receive a refund when it arrived in China, considering I was conned with an inferior item. I purchased it because it states on the advertisement that it is sent from Sydney Australia. It is not acceptable that I have to pay return postage for an item that is not what I ordered.
8. august 2026
Anmeldelse skrevet uten oppfordring
Deceiving.
I ordered their costly neck cradle as I felt if worse came to worst, I could get my money back if it didn't work. I took a screenshot of where they say that within 60 days you can get a full refund if unhappy and don't even need to return the device. I tried it for over 50 days and my neck issues are still there and not much better if at all. The customer service was/is good as far as response time and they seem like they want to be helpful, but they reneged on the conditions of sale, and I wouldn't have spent that much if I thought I had to totally return it as I work such long hours full time, that I can never get to a post office. Very deceiving and makes me mad. Not only was the product not all it's cracked up to be, but they blatantly lie. Not very inpressed.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mendable
Hi Angie,
Thank you for writing this, and we’re sorry. If the page you bought from said you could get a full refund within 60 days without sending the device back, you shouldn’t be finding out otherwise after 50 days of trying it. Please email us at info@getmendable.com with your order number and that screenshot, and a member of our team will go through exactly what you were shown and come back to you with a clear answer, not a new condition.
Warm regards,
The Mendable Team
I contacted GetMendable on 8 October…
I contacted GetMendable on 8 October 2026 to return an unopened item and provided the requested photos and video. Since then, communication has been slow, and I have repeatedly been asked to provide the same information. As of 19 October 2026, there has been no progress towards arranging a return or refund. This has been a very disappointing customer service experience, marked by unnecessary delays.
Based on my experience so far, I would not recommend purchasing from GetMendable.
8. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Mendable
Hi Lutri,
We’re sorry. You asked to return an unopened item on 8 October, sent everything we requested, and eleven days later you’re still being asked for the same details with no return arranged. That’s on us. Please email us at info@getmendable.com with your order number, and a member of our team, not an automated reply, will send you the return instructions personally and handle your refund under our 90-day money-back guarantee.
Warm regards,
The Mendable Team
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