Solution: Update : After my review on trust pilot, I was offered 50% reimbursement of last payment . Shortly thereafter , happyo reached back out to me and refunded the other 50%. I do appreciat... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
So i stopped using HappyO and my subscription expired, this has just renewed again, and I cant tell you how much I've missed doing it. I have now set daily reminders set into my evening routine to act... Vis mer
Selskapet har svart
The three declarations repeated twice to clarify my path choices and to make every new decision based on the true alignment I desire with my Life Path ... These are amazingly aligned with what I repe... Vis mer
Selskapet har svart
The actual positive reinforcement, is quite good, but didn’t feel it was long enough, which was exacerbated by his use of counting, which I found a bit abrupt, at first, but I got used to. His relaxat... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Happyo Team is made up of a variety of professionals, including Productivity & Success Coaches, doctors, hypnotherapists, and psychologists. Our main focus is to help people be more productive in today's busy world. We use proven methods to make sure Happyo keeps its promises. We know that being productive leads to happiness, and we want to help as many people as we can to make the world a better place.
Kontaktopplysninger
3,9
Bra
3k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Cancelled in 2024 and then rebilled 20 months later
Joined in 2024, wasn’t for me. Asked to have my subscription cancelled. Received an email ‘sorry you missed the window to not be charged 3 months’ but your subscription is cancelled. Fine I’ll take the hit, my mistake. Then imagine my surprise when I am rebilled 20 months later for another 3 month subscription. I replied to the email FROM 2024 saying my subscription was cancelled, asking why I had been recharged. I asked to have all of my details removed from their site and system to make sure it didn’t happen again and to also get a refund. I get an email which was a word for word copy of the email they sent in 2024 saying my account was cancelled but they can’t give me a refund because I have been billed for a 3 month subscription, but this time they tell me they can’t delete my details because I have an active subscription. EVEN THOUGH THEYVE TAKEN MY MONEY WITHOUT TELLING ME ALL OF THESE COURSES ARE LOCKED. Customer service is patronizing bullshit. Absolute scam.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Conor,
We are pleased to inform you that your case has been successfully resolved by our customer support team on 2026-03-05. If you require any further assistance, please do not hesitate to contact us.
We appreciate your feedback regarding your experience with our team.
Thank you for your continued support as we strive to improve and provide the best service possible.
Happyo Support Team
I stopped using this after a week emailed to cancel they suggested 6 sessions should not have to remember to cancel after attempting to cancel after the first week!
I stopped using this after a week, emailed to cancel they said give it six sessions, well life goes on and you get busy I should not have had to remember to cancel after I already attempted too! Six months later it auto renews. I understand all the policies. However, I received zero notifications or emails that it was renewing or any acknowledgement that I was charged. When I saw the charge, I had no clue what it was for. They refuse to give a refund. Lousy customer service. I've now paid for a year of services when I barely used it.
I did reach out to customer service was replied refusing to refund anything stating your policies are posted to view. However, who remembers six months later that they are going to have another charge? What business charges a customer without some sort of notification or receipt??
Update received an email saying they'll refund. Much appreciated thank you.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Ragine,
We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help.
Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue.
Thank you for helping us with our development and learning.
Happyo Support Team
Unexpected Subscription Charges – No Clear Warning. I would give 0 stars if I could. Deception, shady.
I would give 0 stars if I could.
I initially purchased a single ADHD document from Happyo, with no clear indication that I was enrolling in a recurring subscription. I never received renewal notifications, and the charges continued without my knowledge.
When I tried to cancel, I had to email them rather than having an easy cancellation option. Despite explaining the situation, the company refused to refund charges I never knowingly authorised.
This experience felt misleading and lacked transparency. Please be cautious if you decide to use this service.
For a company trying to help people with ADHD you are very misleading and in trustworthy.
I have sent the required information.
I was declined any refund multiple times.
1. Internal policies do not override consumer law
A 30‑day “all sales final” refund policy is not valid if the customer was not properly informed that they were entering a recurring subscription. Under both:
• Australian Consumer Law (ACL) (prohibiting unfair contract terms and misleading conduct), and
• EU Directive 2011/83/EU and the EU Digital Services Act (requiring clear disclosure of subscriptions and banning dark‑pattern designs),
a refund is required when the consumer was not given clear, prominent information about recurring charges.
2. Subscription terms were not clearly disclosed at signup
My first interaction with Happyo was purchasing a single ADHD self‑help document. At no point during checkout was it clear that this was enrolling me into a recurring 2‑monthly subscription service.
If customers are not reasonably aware they are entering a subscription, the agreement is not enforceable.
3. No renewal notices were provided
No reminders, warnings, or billing notices were sent prior to charges being taken. This further contributes to misleading or unfair conduct.
4. Cancellation required unnecessary friction
Requiring customers to email support to cancel violates the simple cancellation requirement under both ACL and EU law.
Your internal 30‑day policy does not override Australian Consumer Law or applicable EU consumer protection laws when a subscription is not clearly disclosed at the point of purchase.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Daniel,
We have thoroughly reviewed your case and can confirm that our customer support team were looking into it. Please feel free to reach out if you have any other questions - we are here to assist you.
We value your feedback and are grateful for your patience as we worked to address your concerns. Your experience helps us improve and grow as a company.
Thank you once again for your assistance in our continuous development and learning process.
Best regards,
Happyo Support Team
I find this particular hypnotist to be…
I find this particular hypnotist to be the most effective for me, due to the gentle cadence of her voice, and her use of “golden cloud” imagery, in her induction.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Lydia,
Thank you for sharing your positive experience with our hypnotist. We're delighted to hear that her gentle cadence and imagery resonate well with you. Our team strives to provide effective and relaxing sessions tailored to our users' needs. Please don't hesitate to reach out to our customer service team for any further assistance.
Thank you for your feedback!
https://support.gethappyo.co
Happyo Support Team
Not very good
Not very good. And they just want to take your money. No customer service.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Debbie,
We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help.
Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue.
Thank you for helping us with our development and learning.
Happyo Support Team
Bad payment policy
I have not used the services fir a verry long time a only was reminded when another payment went through. I asked to cancel my account and a refund of the last payment (today). Their policy can not pay back after 30 days of open an account. So they happely kept my money for the next 4 months......
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Anders,
We have conducted a comprehensive review of your case and can confirm that our customer support team is actively investigating the matter. Should you have any further inquiries, please do not hesitate to contact us; we are here to assist you.
We appreciate your valuable feedback and thank you for your patience as we worked to resolve your concerns. Your experience is instrumental in our ongoing efforts to enhance our services and grow as an organization.
Thank you once again for your contribution to our continuous improvement and learning process.
Happyo Support Team
Svar fra Happyo
Hello Mauricio Garcia,
Thank you for your positive feedback! We’re thrilled to hear that you enjoyed the session. Your satisfaction is our priority, and we appreciate you taking the time to share your experience with us.
If you have any more feedback or need assistance, feel free to reach out to our customer service team at https://support.gethappyo.co.
Thank you for choosing Happyo.
Happyo Support Team
i had become anxious today and in need…
i had become anxious today and in need of grownding. I went back to the first sessions and revisted a few and am again peaceful and well grounded. I was able to identify what the issue was and peacefully and with full confidence return to peacefulness.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Robert,
Thank you for sharing your experience with us. We're thrilled to hear that you found peace and grounding through revisiting our sessions. Our aim at Happyo is to provide tools that support our users in their personal journey towards well-being and tranquility. It's wonderful knowing that our sessions have contributed positively to your day.
If you have any further feedback or need assistance, feel free to reach out to our customer service team at https://support.gethappyo.co.
Thank you for being a part of our community.
Happyo Support Team
Se recentré..
Essentiel de se centrer dans une société trop speed. Conseil et mot bien placé. J'adore ces séances et recommande vivement.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Bonjour Fabienne,
Merci beaucoup pour votre superbe avis. Nous sommes ravis de savoir que vous appréciez nos séances et que vous trouvez notre service utile pour vous recentrer dans le rythme rapide de la société. Votre recommandation est très précieuse pour nous, et nous sommes heureux que nos conseils et mots bien placés vous aient satisfait.
Si vous avez besoin d'une assistance ou avez des questions supplémentaires, n'hésitez pas à contacter notre équipe de service client en visitant le site https://support.gethappyo.co
Cordialement,
Équipe de support Happyo
Love
I wish I used it more consistently and there was an app. The few months I had full access, it changed so much of my attention issues and ADHD. This is an amazing tool to overcome anything holding you back.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Briana,
Thank you for your wonderful feedback! We're thrilled to hear that Happyo has positively impacted your attention issues and ADHD. It's great to know our tool is helping you overcome challenges. We appreciate your suggestion about having an app and will take it into consideration as we continue to improve our service.
If you have any questions or need further assistance, please feel free to reach out to our customer service team at https://support.gethappyo.co
Happyo Support Team
Horrible company!
Horrible company!! BEWARE! They are not to be trusted! Watch carefully and read everything! They will charge your card repeatedly and you can't get a refund! I would never ever do business with this company and I advise you not to either!!!
Update: After some time and trustpilot reviews Happyo did the right thing and credited my account for the renewal charge! I appreciate them doing this for me! My review was solely based on their charging my card without first alerting me! It was not about their product! From what I see from reviews they have a good product! I'm not sure if they have changed their policy regarding an automatic charge. Hopefully they have!
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Valerie,
We are pleased to inform you that the issue you previously reported has been successfully resolved by our customer service team as of February 5, 2026 Should you have any further concerns or require additional assistance, please do not hesitate to contact us.
We sincerely appreciate your feedback and thank you for your patience while we addressed this matter. Your input is essential to our continuous efforts to improve our services.
We value your ongoing support and remain dedicated to providing exceptional customer satisfaction. Thank you for choosing us as your service provider.
Best regards,
Happyo Support Team
Très relaxant et motivant
Très relaxant et motivant. Les séances sont courtes, mais complètes et diversifiées.
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Bonjour Sandra Fortin Desgagnés,
Merci beaucoup pour votre commentaire positif. Nous sommes ravis d'apprendre que vous trouvez les séances relaxantes, motivantes et que vous appréciez leur diversité et leur concision. Votre satisfaction est notre priorité, et nous sommes heureux de savoir que notre service répond à vos attentes.
Si vous avez des questions ou besoin de support supplémentaire, n'hésitez pas à contacter notre équipe de service clientèle à l'adresse suivante : https://support.gethappyo.co
Merci encore d'avoir pris le temps de partager votre expérience.
Cordialement,
L'équipe Happyo Support
VORSICHT....WENN MAN ABONNIERT HAT
VORSICHT....WENN MAN ABONNIERT HAT, VERLÄNGERT ES SICH AUTOMATISCH! WENN MAN DIE KÜNDIGUNG NICHT RECHTZEITIG EINREICHT ZAHLT MAN FÜR EIN WEITERES JAHR!
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hallo,
Wir schätzen Ihr Feedback.
Wir haben versucht, das Problem über Trustpilot mit Ihnen zu lösen, haben aber leider keine Rückmeldung erhalten.
Falls Sie keine E-Mails erhalten haben, aber weiterhin unsere Unterstützung benötigen, nutzen Sie bitte das Kontaktformular auf https://support.gethappyo.co/
Bitte geben Sie uns folgende Informationen, damit wir Ihre Bestelldetails überprüfen können:
E-Mail-Adresse, an die die Bestellung gesendet wurde
Bestellnummer
Vollständiger Name
Vielen Dank, dass Sie uns helfen, uns weiterzuentwickeln. Wir freuen uns darauf, bald wieder von Ihnen zu hören.
Happyo Support Team
App confiables gran customer expirience
App confiable, las meditaciones son de buena calidad y su customer expirience responde rapido y es muy cordia. Resuelven muy bien.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hola Lizette,
Gracias por tu excelente comentario. Nos alegra saber que encuentras nuestra aplicación confiable y que las meditaciones son de buena calidad. También estamos contentos de que hayas tenido una experiencia positiva con nuestro equipo de atención al cliente.
Si necesitas más asistencia, por favor contáctanos en https://support.gethappyo.co
Happyo Support Team
Positive reinforcement good & helpful.
The actual positive reinforcement, is quite good, but didn’t feel it was long enough, which was exacerbated by his use of counting, which I found a bit abrupt, at first, but I got used to. His relaxation script goes up and down the body, rather than flowing down, and the use of stairs to go deeper, was confusing and a little bit scary. We’ve all fallen down stairs, so it felt dangerous. The male voice, was disconcerting, so I would have liked the option, of staying with the female voice.
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Kathleen,
Thank you for your feedback on our positive reinforcement and relaxation script. We appreciate your insights and are committed to improving our services.
If you have further concerns or need assistance, please contact our customer service team at https://support.gethappyo.co.
Thank you for giving us a chance to enhance your experience.
Happyo Support Team
I love this program
I love this program. It definitely helps me to be more focused during my high demanding workdays.
18. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Olga D,
Thank you for your wonderful review. We’re thrilled to hear that Happyo is helping you stay focused during your demanding workdays. Your support and satisfaction mean a lot to us.
If you have any questions or need further assistance, please feel free to reach out to our customer service team at https://support.gethappyo.co.
Thank you once again for sharing your experience!
Happyo Support Team
SCAM. DO NOT GIVE THEM MONEY
regret to say that my experience with this company has been nothing short of a waste of time and money. Their website is difficult to navigate, with videos often failing to load, and they lack an app for easier access, relying solely on a web browser. Despite cancelling my subscription, they have continued to take money from my account for a product that is simply not fit for purpose. I have attempted to access it twice, but otherwise, I have not used it as it is completely useless. I am extremely dissatisfied with both the service and the lack of support.
24. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello,
We have conducted a comprehensive review of your case and can confirm that our customer support team is actively investigating the matter. Should you have any further inquiries, please do not hesitate to contact us; we are here to assist you.
We appreciate your valuable feedback and thank you for your patience as we worked to resolve your concerns. Your experience is instrumental in our ongoing efforts to enhance our services and grow as an organization.
Thank you once again for your contribution to our continuous improvement and learning process.
Happyo Support Team
Work amazing
Work amazing, change the mindset and bring fresh new feeling and acfions that lead to move farward fo achivments and goals.
1. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello עמית בן חיים,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had an excellent experience with Happyo and that it has helped you in changing your mindset and bringing a fresh feeling to achieve your goals and achievements. Your satisfaction is what drives us to continuously improve our services.
If you ever need any assistance, our customer service team is here to help you. Please feel free to reach out to us at https://support.gethappyo.co
Thank you once again for your positive feedback.
Happyo Support Team
Scam company
Scam company, don't get involved, they are thieves. I intentionally DECLINED an offer they emailed me when I was browsing what they had sent. I discovered, some 5 days later that they went ahead a took my money anyway. I emailed, requesting an immediate cancellation and a full refund as I had not used their app whatsoever. They cancelled my membership but REFUSED to REFUND. I am well within my 14 days cooling off period. Under Directive 2011/83/EU on Consumer Rights (and its UK equivalent, the Consumer Contracts Regulations 2013), I exercised my statutory right to cancel within the 14-day cooling-off period. My cancellation request was made well within this timeframe.
While they cite the digital content exemption, I note that this exemption only applies where the consumer has given explicit prior consent to immediate provision of digital content and has expressly acknowledged the loss of the right to cancel. I do not recall giving any such explicit, informed waiver at the point of checkout. A general reference within lengthy Terms of Service does not meet the legal threshold for an explicit waiver.
As such, their refusal to refund appears to be inconsistent with EU consumer protection law, and a blanket “no refund” position may constitute an unfair contract term, which is unenforceable regardless of inclusion in their Terms.
I also cancelled promptly, did not use the service, and acted in good faith immediately upon becoming aware of the charge.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Tracey,
We have conducted a comprehensive review of your case and can confirm that our customer support team is actively addressing it. Should you have any additional questions, please do not hesitate to reach out; we are here to assist you.
We greatly appreciate your feedback and thank you for your patience as we work to resolve your concerns. Your experience is instrumental in helping us enhance and develop our services.
Thank you once again for your contribution to our ongoing improvement and learning efforts.
Best regards,
Happyo Support Team
Always get a better sleep
I’ve been listening to this series of hypnotherapy sessions nearly every night for months. I pick a topic that speaks to me that day and try to listen a minimum of 3 x as recommended. I don’t do them in a row. I mix it up. And the app keeps track. But invariably I’m asleep before the 15 min are up every time. I don’t know if the topics are “ sticking” while I fall sleep but they certainly aren’t hurting. Highly recommend.
3. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Happyo
Hello Lynn,
Thank you so much for taking the time to share your positive experience with our hypnotherapy sessions. We are thrilled to hear that you are enjoying the app and finding it beneficial for your routine. It’s wonderful that the sessions are aiding your relaxation and sleep, and we appreciate your recommendation.
If you have any further feedback or questions, feel free to reach out to our customer service team.
https://support.gethappyo.co
Thank you for your support.
Happyo Support Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.