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Coconut Anmeldelser 771

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After years of struggling with QuickBooks as a self employed sole trader, I can confidently say that it was a frustrating experience. The platform felt overly complicated and cluttered, making it over... Vis mer

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Vurdert til 5 av 5 stjerner

Coconut has a friendly vibe and I find the interface understandable and engaging. My main bank account is not yet able to link to my Coconut platform, however I know Coconut are working on this and me... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

As a sole trader I’ve used many accounting softwares in the past & coconut is by far the best, most straightforward & reliable. Being able to attach my receipts, so not having to keep the paper copy... Vis mer

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Vurdert til 1 av 5 stjerner

Coconut’s bank integration used to work fine, but now it’s completely broken for me. I reached out to support and only got a vague responses after chasing it up several times saying they’re aware of a... Vis mer

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Informasjon om virksomheten

  1. Regnskapsprogramvarefirma

Skrevet av virksomheten

Coconut is simple accounting & tax software for self-employed people and accountants. Our mobile-first tax app helps self-employed people track income, send invoices, categorise expenses, and work out how much tax they owe in real-time. And through the Coconut Portal, accountants and bookkeepers can get instant access to all of their clients’ real-time accounting information, whenever they need it—making it easy to prepare their sole traders for Making Tax Digital for Income Tax, spend less time chasing paperwork, and uncover major opportunities for revenue growth.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

771 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

After years of struggling with…

After years of struggling with QuickBooks as a self employed sole trader, I can confidently say that it was a frustrating experience. The platform felt overly complicated and cluttered, making it overwhelming to navigate, especially after they changed the layout. Just the thought of using it would cause me stress and cause me to have anger issues. However, discovering Coconut has been a game changer. Its simplicity and user friendly design make managing my finances a breeze for MTD, especially on the go with my phone. Transitioning from QuickBooks felt like moving from piloting a spaceship to now flying a single seater microlight airplane—much more enjoyable and manageable. The difference between the two is staggering!

16. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Thanks for your review John and pleased we can bring some simplicity to your life.

Vurdert til 5 av 5 stjerner

The app is so easy to use and quick

The app is so easy to use and quick , a great experience , I would recommend this app to anybody , kind regards Paul

8. april 2026
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Svar fra Coconut

Many thanks for leaving us this review, Paul. I'm glad you're enjoying using Coconut

Vurdert til 5 av 5 stjerner

Friendly Vibe & Mulitiple Income Streams

Coconut has a friendly vibe and I find the interface understandable and engaging. My main bank account is not yet able to link to my Coconut platform, however I know Coconut are working on this and meantime the transactions can be entered by me. A standout feature is my various income streams can all be accommodated within one single subscription - there are other MTD providers who don’t do this.

25. mars 2026
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Svar fra Coconut

Hello Brian, thanks for your kind review and we're pleased you enjoy using the software.

Vurdert til 1 av 5 stjerner

Signed up with a first year free code…

Signed up with a first year free code which showed amount to be paid on screen as £0 but the full subscription amount was taken.
Emailed the company, no answer. Replied to the email they sent with the paid invoice. No acknowledgement yet.

17. mars 2026
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Svar fra Coconut

Hello Hayley, thanks for your review, and i can advise i have looked into this matter. The system shows you set up Coconut using our payment provider, and then went through to the Zempler Market Place where you can get access to Coconut free for a year. Have Zempler support replied to your request for the free year? In the meantime, our Finance team will contact you to arrange a refund. We currently have no tickets outstanding for you - can i ask which support team you contacted as we can also raise this with Zempler.

Vurdert til 1 av 5 stjerner

Tried closing my account 3 times

Tried closing my account 3 times, with no response and my account has not been closed.
My free trial runs out tomorrow and I haven't managed to get through to anyone for weeks - only AI.

12. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Hi Charlotte, our support bot provided the link to close your account in response to your tickets, and it looks like your account has now been made inactive.

If there’s anything else you need or if you’d like to speak with a human agent directly, please contact our support team and we’ll be happy to assist.

Thanks.

Vurdert til 2 av 5 stjerner

So far its been a really programatic…

So far its been a really programatic setting up the free two year deal- Cocunut with Zempler
Supposed to be free but
now they are trying to take £159 ?
Via Direct Debit
Sam Jordan

3. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Thanks for your review Samuel - I understand the support team have addressed the problem now and things are back on track. Thank you for your patience.

Vurdert til 5 av 5 stjerner

The best bookkeeping account for sole…

The best bookkeeping account for sole traders! I recently signed up to coconut after a very frustrating experience with QuickBooks - who messed up my account upgrade, lost a lot of my data and provided little customer support. After a lot of trial and error with many platforms, I found coconut to be the most easiest and efficient to use for all sole traders. Highly recommend them.

15. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Thanks for your kind review Murad, and we're pleased you found the right app for your needs.

Vurdert til 5 av 5 stjerner

Best accounting software there is!

As a sole trader I’ve used many accounting softwares in the past & coconut is by far the best, most straightforward & reliable. Being able to attach my receipts, so not having to keep the paper copy is a game changer for me. I am able to connect all bank accounts & assign transactions to business/personal, it’s also useful to see how much of a turnover & profit I’m making. Would highly recommend! Thank you Team Coconut

19. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Thanks for your kind review Jess and we're please the software has been so useful to you.

Vurdert til 4 av 5 stjerner

I found it quite difficult to navigate…

I found it quite difficult to navigate certain parts of the app to begin with but the online help guides are really handy, loses 1* because I am unable to pay for the self assessment version monthly and I can’t afford to pay for the year outright while my business is still early days and Christmas coming up etc

14. desember 2025
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Svar fra Coconut

Thanks for your review Bex and that the online help was useful to you.

Vurdert til 5 av 5 stjerner

I wanted an accounting software which…

I wanted an accounting software which was easy to use for me personally which it was seems I only need money in money out software with the ability for receipts invoicing and now the dreaded MTD hahaha
Highly recommended if your a sole trader looking for the same as me

8. desember 2025
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Svar fra Coconut

Thanks for the kind review Peter, and we're pleased you've joined the Coconut club!

Vurdert til 5 av 5 stjerner

Great app

Great app, issues are dealt with fast if you contact them.

7. juli 2025
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Svar fra Coconut

Thank you for your kind review David

Vurdert til 5 av 5 stjerner

Very good app,Easy to use,Hassle…

Very good app,Easy to use,Hassle free,No burden to keep invoices,Directly connects to your bank.

22. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Thanks for the kind review Atta, glad you are finding the software easy to use.

Vurdert til 1 av 5 stjerner

As I can't reply to Coconuts reply

As I can't reply to Coconuts reply, I am doing another review, as I am fed up trying to speak to an ACTUAL person. I have just uninstalled and reinstalled the latest version of Coconut, and guess what it STILL DOESNT WORK PROPERLY!!!!
Can someone at Coconut try this app on an android device, like others have said this has gone on for well over a year, and I have complained several times, if someone took the time and effort to call me we might be able to rectify this. A lot of us are paying for a service that can be properly used. It really pi**es me off that they can't sort this. I really hope that some of us get a refund for the months that we havent been able to use this app correctly.

14. oktober 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Hello, I ca see you are already talking with our support team, and please accept my apoligies for the problem you have experienced.

Vurdert til 5 av 5 stjerner

Really good affordable product

Really good affordable product, very simple perfect for a sole trader. Jumped in board ready for MTD! Intelligent at sorting through transactions and knowing which items are income and transfers. Very happy

30. september 2025
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Svar fra Coconut

Thanks for the review Anna and for your positive feedback.

Vurdert til 1 av 5 stjerner

Absolutely terrible

Absolutely terrible. I have an Android phone and as someone else said, when you try and scroll down the list of transactions to maybe add a receipt or just check through them, it keeps jumping back to the beginning until you are screaming with frustration. I have reported this issue for over a year, and it just keeps getting worse. They keep saying the same thing, and today it was ..we have just discovered what is going wrong in the android app. Well this is over a year and they keep saying they will fix it. As it is it is unusable and I have wasted days trying to get somewhere.
Maybe it's just Android but that's a lot of people and I have an expensive phone.
I have totally had enough.

24. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Hi Sara,

Thanks for your feedback! We’ve recently improved scrolling in our Android app, so it should now be much smoother. Please update to the latest version of the app to enjoy the improvements. If you need any support, please reach out to our support team, support@getcoconut.com - we’re happy to help! - AG

Vurdert til 5 av 5 stjerner

Simple to use and stress-free

I’ve played around with lots of different accountancy software and none of them match the ease and simplicity of Coconut. I’m a freelancer and find it hard to keep track of several different accounts. I love how you can connect all accounts - even personal ones - and assign transactions quickly.
It even tells you how much you need to put aside for HMRC, as well as create invoices.

25. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Coconut

Thank you for the great review, we're pleased Coconut is helping you

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv