Vay from customer service is amazing. Sorted my issue within a couple of hours once contact was made. Only negative about bits customer service as a whole is that through the app you click for help an... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Brilliant customer service. Make sure they message you with updates whilst resolving issues, which always get resolved. Wish every credit card company had customer service like this!
Bits has helped my credit score improve massively over the last 3 months, I would highly recommend this to anyone looking to gain a bit of credit or wanting to improve their credit score. Easy repayme... Vis mer
Bits is a really user-friendly app. It’s clean, easy to use, and makes tracking things simple without overcomplicating it. Definitely one I’ll keep using.
Informasjon om virksomheten
Skrevet av virksomheten
Bits offers a credit card, digital store card, credit score tracking, rent reporting, and educational tools to support smarter credit use.
Kontaktopplysninger
London, Storbritannia
- hello@getbits.app
- getbits.app
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Settled account
had a great experience with Bits today. Vay was incredibly helpful and made everything easy to understand. My issue was resolved quickly, and I felt supported throughout the whole process. It’s reassuring to deal with someone who is patient, clear, and genuinely wants to help. Thank you, Vay!
Excellent service and very helpful from…
Excellent service and very helpful from vay. Very easy quick response and I was in my account in no time.
don't sign up without knowing how the…
don't sign up without knowing how the service works, you will pay monthly subscription and have no use for the store card or credit card unless there's a way to work out how to use them.
Getting through to Bits can be a…
Getting through to Bits can be a challenge at times rarely someone answers the phones when I call in . Contacting via email can also be a delay at times. Ine person that seems to know what’s going on and is always ever so helpful is Leenesh. Thank you Leenesh and I thank him for this.
I don’t to ink bits employ’s many staff though. I’ve been a customer for two years and glibly have known two others that I have had contact with.
Suspicious email
Received suspicious email saying 'thanks for your application your card is ready' although have never applied. Phoned number on their website to check out and the call was answered by person, no switchboard. I have never known a bank to not have a switchboard. Person on phone says thanks for application email is marketing. Email is designed to make you call questioning the application for them to get your personal information. Almost certainly Phishishg scam, reported to Citizens advice, trading standards, police and ombudsman.
Fabulous all round experience
Transparent, really simple to use and very customer friendly
Been a great help with improving my…
Been a great help with improving my credit score!
Great can’t find any faults
Great can’t find any faults. Great communication and friendly people
Fantastic thats all im going to say
Fantastic thats all im going to say
Would highly recommend all so easy to do and communication was instant.
Would highly recommend all so easy to do and instant help is there. Would like to thank Nishitha in particular for answering all my questions straight away. Having that in a instant makes a huge difference took a lot of pressure off of me so thank you.
Brilliant service always quick response…
Brilliant service always quick response if needed help!
Dealing with BITS has always been…
Dealing with BITS has always been fruitful
Great Credit Card and Support
I’ve been using Bits for a while now, and I can honestly say it’s been a fantastic experience. The credit card feature is incredibly easy to use, straightforward to manage through the app, and perfect for anyone looking to build or improve their credit score.
What really stands out is how positively it’s impacted my credit file. Since using Bits responsibly, I’ve seen a noticeable improvement in my credit score. Payments are reported properly, and the structure makes it simple to stay on track and avoid missed payments.
Easy to understand
The app is easy to use it's built my credit score up. I like the fact I can pay off the balance when I can. I also like the store credit.
Really handy app a little help when you…
Really handy app a little help when you need it
Bits credit card
Great app to build your credit up started with £50 credit and I have now £100 waiting for my credit limit to go up with them as long as you keep up with your payments on time you get a increase soon 3/4 months later
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








