Vay from customer service is amazing. Sorted my issue within a couple of hours once contact was made. Only negative about bits customer service as a whole is that through the app you click for help an... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Brilliant customer service. Make sure they message you with updates whilst resolving issues, which always get resolved. Wish every credit card company had customer service like this!
Bits has helped my credit score improve massively over the last 3 months, I would highly recommend this to anyone looking to gain a bit of credit or wanting to improve their credit score. Easy repayme... Vis mer
Fantastic credit building card. Brilliant customer service and great lessons on credit cards and loans in the app. Really helping me build my credit back up from nothing and now on 180 from 0 in 6 mon... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bits offers a credit card, digital store card, credit score tracking, rent reporting, and educational tools to support smarter credit use.
Kontaktopplysninger
London, Storbritannia
- hello@getbits.app
- getbits.app
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Had a bits card for a while now and…
Had a bits card for a while now and it’s always been a good service. Had a issue with my card working and the customer service team sorted it quickly
Always really good customer service
Always really good customer service, especially Vay who helped me today :)
Easy credit to use and easy to use app
Easy credit to use and easy to use app.
Great do rebuilding credit scores in a maintainable way
Great company
I set up a bits account a while ago hoping to better my credit score. However, I fell in to arrears on my account and was spiraling deeper in to debt. I contacted bits and spoke with someone called Denn. Their customer service completely blew me away to be honest. Denn made me feel seen and heard. They helped me sort my account out and came across as caring and very kind. I couldn't recommend bits highly enough. If you are struggling, please reach out to someone like I did. I'm so happy with the service I have received from bits and especially Denn, thank you.
I talked to Max who was a massive help…
I talked to Max who was a massive help and very friendly
He was a big help and resolved my issue
Bits has helped me with my credit…
Bits has helped me with my credit score, great company and always there if you need help with your account.
Knowing that an organisation like Bit…
Knowing that an organisation like Bits can walk with you out of a financial storm to give you a fresh start brings overwhelming joy and a sense of responsibility.
Thank you to Vay who sorted my issue…
Thank you to Vay who sorted my issue out very quickly
Excellent service so far.
Excellent service so far.. any issues I've had have been immediately sorted out
The process is really smooth and easy.
Fair and clear with what is expected…
Fair and clear with what is expected through the credit card use. Can't go recklessly spending due to the repayment requirements.
Super great company
Super great company - great buffer for sure - just the only thing I would ask is for an increase in credit on my account . Had it a while now and always paid back on time- just an opinion, but great service.
It's very convenient to
It's very convenient to
Check your spending and status and the staff are helpful too.
Great help to build credit score
Great help to build credit score
Loads of helpful tips
Bits has helped me to build my credit…
Bits has helped me to build my credit score. The customer service team are really helpful too which is great 👍
Worth considering!
Bits are an excellent credit building app. In all honesty, I’m completely surprised by how much my credit score has risen.
If you’re seriously considering your credit future, regardless of your credit score, I’d highly recommend.
A halo of credit in my name 😇
having patience to wait to get your card was thrilling to me and its definitely a game changer. its having that extra expense there when I need it most thanks bits.
With your help shopping experience…
With your help shopping experience guidance to see me through this and if anything I need, it’s just around the corner thank you
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








