Amazing service, I just purchased the extended warranty and any support I needed response was almost immediate .I got this warranty for my tesla model3 as it reached 100k so now I wont be worried abou... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I used my Amber Insurance for the first time last week to get something repaired on my Tesla. When it came time to pay when picking up my car, I called the Amber agent on the phone, gave them the inv... Vis mer
That initial OTA Over the air Diagnosis procedure was cool! and thanks for the 25 day grace period waved. (my car is fine but you never not want to have coverage). Also they accept vehicles with many... Vis mer
Have had an Amber service contract on my Model S P100D since January of last year and unfortunately needed to use their services as the headlight and front drive motor were defective. My advisor, C... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Amber revolutionizes the way electric vehicle (EV) owners experience post-warranty care. Its flagship service, AmberCare, offers a modern protection subscription designed for EV owners. Every AmberCare plan comes with access to the AmberCare Concierge, a virtual "Genius Bar" for EV owners powered by service advisors and technicians with 20+ years of combined experience in EV service and AmberCare benefits like roadside assistance and ride share allowance.
Kontaktopplysninger
2261 Market Street STE 5280, 94114, San Francisco, USA
- (415) 463-8792
- concierge@getamber.com
- getamber.com
4,6
Enestående
55 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick answers and explanations from…
Quick answers and explanations from Chad, Jun and Joe.
27. januar 2025
Svar fra Amber
Thank you, Bill! We’re so glad to hear that Chad, Jun, and Joe were able to provide quick and clear answers. Our team takes pride in making sure every customer feels supported and informed every step of the way.
We truly appreciate your feedback and thank you for choosing Ambercare!
Warm regards,
The Ambercare Team
Best Tesla Protection Plan by far!
As a dealer who sells a lot of Tesla's, Amber provides the best aftermarket protection plans by a longshot. Their team is packed with extremely knowledgeable former Tesla employees who know the cars inside and out. They're able to use Tesla's Toolbox to do in depth remote diagnostics on cars to uncover potential issues that don't display through the car's driver facing interface.
Amber has always responded to claims quickly and completely, their coverage and customer experience is unparalleled. Best of all, they don't lock you into long term contracts and give you the flexibility of going month-to-month. I can't recommend Amber highly enough!
8. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Amber
Thank you so much, Eric! We’re truly grateful for your kind words and for trusting Amber to support both your dealership and your customers. It means a lot to hear that our team’s Tesla expertise and quick, transparent claim handling have made such a positive impression.
We built Amber to make EV ownership simpler and more flexible, so we’re thrilled that our month-to-month coverage and diagnostics tools are adding real value to your business. Thanks again for the incredible feedback and for being such a great partner!
Warm regards,
The Ambercare Team
Quick turnaround time
7. januar 2025
Svar fra Amber
Thank you, Srikar! We’re glad to hear you had a quick and smooth experience — that’s exactly what we aim for. We appreciate you taking the time to share your feedback and for choosing Ambercare!
Warm regards,
The Ambercare Team
It took a little while to get policy…
It took a little while to get policy effective on
6. januar 2025
Svar fra Amber
Thank you for the feedback, Augustine! We really appreciate your patience as we finalized your policy. Our team is continuously improving our onboarding process to make activation even faster. We’re glad to have you with us and look forward to providing great service moving forward!
Warm regards,
The Ambercare Team
I must start by saying WOW
I must start by saying WOW! I’ve had such an amazing experience now twice with my claims trough Amber. To give some background, I work in finance and have had lot of interactions with traditional warranty companies in the past. The service that I’ve received from Amber was outstanding and always prompt. They were in communication with Tesla the entire way and even spotted some mistakes that Tesla made on their invoice going both ways. The experience I’ve had is what made me make the decision to keep my Tesla for another few years instead of buying a new one. I highly recommend Amber to all my friends and anyone looking to extend their Tesla warranty.
5. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Amber
Thank you so much, David! We truly appreciate your thoughtful feedback — it means a lot coming from someone with your background. Our team works hard to provide transparent, attentive support and it’s rewarding to know that made a difference in your Tesla ownership experience. We’re thrilled to have earned your trust (and your recommendation!) and look forward to continuing to support you for years to come.
Warm regards,
The Ambercare Team
Honest about what plan we needed at…
Honest about what plan we needed at this point in the cars age and mileage.
Agreed to make our start date the same as our mfg expiration date. Thanks!
13. november 2024
Svar fra Amber
Thank you, Joseph! We’re glad to hear you had a clear and transparent experience. Our goal is always to help customers find the right coverage — never more or less than what they need. We appreciate your trust and thoughtful feedback!
Warm regards,
The Ambercare Team
Svar fra Amber
Thank you, Riley! We’re so glad to hear you appreciated our straightforward and honest approach. Respecting our customers’ time and earning their trust is what we aim for every day.
Warm regards,
The Ambercare Team
Takes so much stress out of Tesla…
Takes so much stress out of Tesla Service. Already paying dividends in savings after a couple of weeks. And finally a warranty that’s affordable. And it’s only going to get better with them going forward.
23. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Amber
Thank you, Carson! We’re so happy to hear that Amber has helped make your Tesla ownership experience more stress-free and affordable. We truly appreciate your trust and look forward to continuing to deliver value as we grow together!
Warm regards,
The Ambercare Team
Easy to understand policy terms with…
Easy to understand policy terms with straightforward pricing.
4. september 2024
Svar fra Amber
Thank you, WB! We’re thrilled to hear that you found our policy terms clear and pricing transparent. We believe peace of mind starts with simplicity, and your feedback means a lot to our team.
Warm regards,
The Ambercare Team
Extended warranty for my 2017 Tesla S 90D
I purchased a new Tesla Model S 90D in 2017. It is a very nice car and I want to keep it as long as I can. Amber has partnered with Electrified Garage in Ocala, FL. I met the people from Amber and Electrified Garage at a special event they co-hosted in early 2024. I liked the details of the Amber extended warranty and the Electrified Care plan. Since purchasing the extended warranty in early 2024, I have taken my car to Electrified Garage for the annual inspection service in hopes that issues can be identified early and fixed before they become major issues. I was very satisfied with the thorough inspection and the time they took to explain the results of the inspection with me. They reported my car was in very good condition for its age and I only need new tires soon.
26. juli 2024
Svar fra Amber
Thank you so much, Thomas! We truly appreciate your thoughtful feedback and are glad to hear about your great experience with both Amber and Electrified Garage. It’s wonderful knowing that our partnership helps keep your Model S in top shape for years to come. We’re grateful for your trust and look forward to supporting you every step of the way!
Warm regards,
The Ambercare Team
Smooth signup
Signing up for Amber was a smooth process and all my questions were answered.
11. september 2024
Svar fra Amber
Thank you, Anthony! We’re glad to hear your signup experience went smoothly and that all your questions were answered. We’re excited to have you with us and look forward to providing great service whenever you need it!
Best,
The Ambercare Team
Svar fra Amber
Hi SG, thank you for your feedback. We’re sorry to hear about your experience. Coverage decisions are always based on plan terms, but we’d really like to review your case further. Please email us at support@getamber.com
so we can take another look and help resolve this for you.
Best,
The Ambercare Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.