Amber Anmeldelser 

I couldn’t be more impressed with my experience using the Getamber EV extended warranty. From the moment my Tesla manufacturer warranty expired, I was worried about navigating repairs and long-term maintenance on my 2020 Tesla Model S Long Range. Getamber made that transition effortless.

Their customer support team deserves special recognition. They were patient, genuinely listened, and took time to understand exactly what I was experiencing. They helped troubleshoot multiple issues and guided me toward the best path to keep my vehicle running flawlessly.

The coverage itself is excellent — including half shafts, the charging port, and a wide range of EV-specific components that other companies often exclude. Knowing those big-ticket items were protected gave me real peace of mind.

Getamber has truly earned my trust. If you want an extended warranty company that stands behind its customers and understands EVs inside and out, this is the one. Highly recommended!

My experience with Amber has been nothing but positive. Chad (the technician) was incredibly helpful and made sure the entire process went smoothly without any hiccups. Recently, I had an issue with my battery, but thanks to Amber’s remote diagnostics and claim approval system, it was resolved quickly and I was able to get it repaired without visiting a Tesla service center.
Overall, the experience was seamless, the coverage fair, and the team highly responsive throughout. I highly recommend Amber to anyone looking for a reliable extended warranty partner, especially EV owners.

I had an amazing experience using Amber for my Tesla warranty and insurance. The process was incredibly smooth from start to finish, everything was transparent, quick, and well-explained. The customer service team was responsive and genuinely helpful, taking the time to answer my questions and ensure I got the best coverage for my car.

What stood out most was how easy it was to manage everything online. The platform is intuitive, the policy details are clear, and communication was consistent throughout. It’s rare to find a company that combines tech convenience with such personalized service, but Amber truly delivers.

Highly recommend them to any Tesla owner looking for reliable and stress-free warranty or insurance coverage!

I’ve been a customer utilizing Ambercare’s Basic Warranty package since Oct 2024 and just completed a 1-year renewal taking me into 2026. My experience from day one has been that of exceptional customer service. Jun Chung and Chad Henry have been nothing other than professional and helpful since I originally purchased my 2020 Tesla Model S Long Range vehicle. They performed the over the air pre-purchase inspection for my Model S for free which provided me with the confidence to know I was purchasing a trouble-free vehicle.

I’ve had two maintenance issues since purchasing my Model S and both times Chad took the time to walk me through the claims process and keep me informed on anything related to the processing of my claim. Although the Tesla Service Center doesn’t do direct billing to 3rd party warranty companies, Chad has always been available to settle the billing not matter the time of day. I’ve delt with other 3rd party warranty companies in the past and most use unscrupulous practices to not cover repairs. It’s been refreshing to deal with a warranty company like AmberCare and to this date they have been above board when it comes to my vehicle repair cost.

I will continue to do business with Ambercare as I feel they are on the right track and I hope they will continue to provide top notch customer service and warranty coverage for those us owner these wonderful Tesla vehicles.

Sincerely & Semper FI

Andre K. Frazier
USMC Retired

Great experience signing up and even better when making a claim. Extensive coverage, I'm very happy. Chad (Claims Specialist/Tech) didn't use loopholes or anything silly to deny coverage. Everything was quick and easy.

I signed up with Amber May 2025. The onboarding process was incredibly smooth, requiring my consent to remote diagnostics of my recently purchased pre-owned 2017 Tesla Model S. The remote diagnostic took no more than 3 days and I got an email approval that waived any waiting period! Not even 2 months later, the left rear window regulator went out and the AC started making really loud noise. I brought the car to CPR EV repair, and they quickly diagnosed the failed regulator as well as failing AC compressor. Amber worked with them during the approval process, parts were ordered and an appointment scheduled for the repairs. This whole unfortunate ordeal would have cost me $2400! When the repairs were complete, I picked up the car and Amber released the payment to the shop on the spot and I was on the road again! I highly recommend Amber for your warranty needs- the price is fair and there was no delay in approving and paying for the claim. Thanks Eric, Chad, and Team! The greatest part about Amber is that you aren't tied to using Tesla service- the right 3rd party shop does better work for a fraction of the cost! I also highly recommend CPR EV Repair in Houston or Austin!

Tried to sign and pay and the system did not work.

Have had an Amber service contract on my Model S P100D since January of last year and unfortunately needed to use their services as the headlight and front drive motor were defective. My advisor, Chad Henry, was exceptional from start to finish. He has detailed knowledge of the vehicles as a former Tesla Service employee and walked me through the entire process and made it seamless. There were no hiccups and everything that they promised was delivered easily.

If you dont have a warranty left, get Amber, youll be glad you did. I cant thank them enough.

Chad and the team at Amber have been super helpful and responsive when it comes to issues I've had with my Model 3. I suffered from a super bottle replacement that would've cost me $1700 out of pocket but I paid less than 1/10 of that. Just today, my charging port suffered a failure with the latch leaving it unable to supercharge and Tesla quoted me $567. I sent an email, on the weekend nonetheless and they responded in less than an hour assuring me it would be covered.

Amber has been great from beginning to end. The sign up process is streamlined and very quick.

Best place for EV warranties. Hands down, not even close.

What a find for all Tesla owners. I have a 2018 M3, that went outside Tesla warranty. I found Amber, and signed up for the warranty. They allow you to sign up outside of warranty. Not even 3 weeks later, did I get an airbag warning on my car. Scheduled a Tesla service appt, and got the quote approved by Amber. Had to wait 6 weeks for my Tesla appointment, but got the airbag system replaced, as well as Tesla found issues with my steering / control arms, which Amber also approved under warranty. Amber even called Tesla to pay the bill directly minus my deductible. I didnt have to wait for reimbursement.
I'm a huge fan, and recommending to any Tesla owner out there who is afraid to own the car past factory warranty. The process was very easy. They communicate very quickly by email or phone. I think they will be a game changer moving forward for used Tesla's.

The ease and use of the online portal was fast and convenient. Also the communication from the reps was top tier! I will be recommending your service.

Great company, its absolutely worth purchasing a warranty through this company for the peace of mind, especially with an aging EV. Thanks Amber, y'all rock!

Had service done at Tesla on my 2023 Model 3 LR rear passenger window as it would not consistently roll up after I exit my car. I had verified prior to setting up the service appointment with Tesla that my rear passenger window issue would be covered under the Amber Care/Battery Club Warranty. Once Amber verified the work would be covered, I went to Tesla and had it done.

After the work was completed, I called Amber and they answered quickly, spoke to Tesla Service on the spot and gave a credit card for the warranty work and I paid my deductible. The transaction was smooth and easy. So far, I'm impressed with Amber's warranty and have it on both of my Tesla's.

Really wanted to give them a good review. But unfortunately their actions is now causing me me to do the direct opposite. They are very nice people, good costumer service, and tries to be courteous and all. However the issue with them. Is they have alot of growing up to do. They are like a small bird that doesn't know how to fly. Afraid of everything other than trying to take people's money. They have a diagnostic tool which is supposed to tell them about the health of your vehicle. But they use this tool to actually discriminate against it.

I bought a 2018 Tesla Model S 75D barley 45k miles on it. No accidents, garage kept, one owner, any and all maintenance always done and battery and drive unit warranty still active. They did a remote diagnostic and denied my car. Saying that they found a random one time out of nowhere isolation code. That never appeared again in all their assement. They found a door handle issue. Which I recalberated and is fixed and a airbag light. Which was because I had my seats skin color changed out. I even talked with my local Tesla service. Who ran a diagnostic and told me there is no such isolation codes or anything popping up. They also said that these cars are basically computers on wheels and codes can pop up here and there. Which is fine as long as that code is not constant. I told amber care this and they came back to approve the coverage under the condition. That ANY and ALL HV Components be excluded from coverage. Their explanation was they are scared that if that code came up that at some point in the car's coverage it may cause some issue. I told them first that is not a pre-existing condition and also something that might happen in future is the very REASON I am buying a coverage. I seriously don't know how they are in business. They are improperly using this diagnostic tool and don't fully understand what a pre-existing condition is. They are basically looking for a used car that is new. Issue is when they run the diagnostic on your car. They will find some random code and then try to either exclude major components which they STATE THE COVER or they will keep talking about how seriously unhealthy your car is to devalue your vehicle and waste your time as they decline you. This company may at some point get better. But definitely at this point they can't compete with other warranties. They are just too small, too afraid, too inexperienced and too new. I would look else where.

Amber thanks for your reply. I don't appreciate that you excluded certain things in the explanation. Folks this is how smoke and mirrors occur. You thinking taking some part of context and omitting other things is honorable thing to do? Well here is the whole text I received from you guys. Also you to say those codes indicate that an issue might occur in the future. Are you HEARING YOURSELF??? This is the very reason someone gets a warranty cause something that hasn't happened might happen in the future. You guys make no sense seriously. Also you ok with making me pay FULL PRICE even when your not giving me all the coverage. Never did you say based on these exclusions we can discount your price. Since we choose not to give you full bumber to bumber coverage minus battery component. In fact what you did say is HIT THE ROAD. Folks here is their actual text to me.

Hi Abraham, this is Jun.

I appreciate your patience. The following components would be excluded from your coverage: Cabin Heater, AC Compressor, Junction Boxes, HV Cabling, and other HV components.

Additionally, we would need to ensure the airbags are fixed. Given these exclusions, I would recommend exploring alternative programs like Xccelerate, which may offer full coverage to better meet your needs.

Apologies for any inconvenience, and I’m sorry we aren’t able to assist further. Please let me know if you have any questions.

That is what they sent me. And in their explanation you see how they conveniently left out. OTHER HV COMPONENTS. If they are willing to twist even their own wording. How reliable are they in keeping any word they say. So disappointed.

Found I was eligible for a 10% discount with Ambercare. Contacted them and they immediately applied it going forward and retroactively.

Great communication throughout the sign up process!

Meh meh meh meh

Concierge was very responsive when I submitted Invoice of repair underway on my Tesla. Concierge offered to pay the repair facility directly or fully reimburse me (less a small deductible). Never a question on the scope of repair to be covered, quickly resolved and reimbursed only a few days after the repair. Quick, efficient, gave me full confidence in the coverage I had purchased.