I had a fabulous experience with Akko! My recent claim was handled very well, and I’m extremely happy with the outcome. Even LG was unable to help me because the product had been discontinued, but Akk... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The service was very accommodating for a person with a disability. The staff was helpful and made the process simple and user-friendly. The process was also quick when it came to payment. The only thi... Vis mer
I've been with AKKO since 2022 and as a student they've been a lifesaver. Earlier this week, my headphones started having issues and Apple quoted me almost the full cost of a replacement after running... Vis mer
The claims process was simple. They gave me the option of going to a local independent repair shop or Apple. After sending the diagnostics report, my claim was processed very quickly.
Informasjon om virksomheten
Skrevet av virksomheten
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Kontaktopplysninger
San Francisco, USA
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
excellent claim process fast service
excellent claim process fast service
Plan is easy to understand. Claim process easy and fast.
Thorough explanation of how the plan works. When I needed it the iDoctor man made the claim process fast and easy. Best device service and it was right here in my little town.
I’ve had a really good experience with…
I’ve had a really good experience with Akko phone insurance and honestly feel like it’s one of the better options for protecting my phone without paying an outrageous monthly price. What initially caught my attention was the affordability, but what really made me appreciate Akko was how straightforward the coverage and claims process felt.
Having phone insurance gives me peace of mind because accidents happen. Phones are expensive, and knowing that I have coverage in case of accidental damage, theft, or another unexpected situation makes it much easier to use my phone without constantly worrying about what could happen. I especially like that Akko offers coverage that is designed to be more flexible and affordable than some of the traditional carrier insurance options.
The sign-up process was simple, and I didn’t feel like I was dealing with a bunch of unnecessary complications. The website and account information were also easy to understand, which I really appreciate when it comes to insurance. Nobody wants to spend an hour trying to figure out what they are actually paying for or what their coverage means.
Another thing I like about Akko is that the pricing feels reasonable for the level of protection you receive. When you consider the cost of replacing a newer smartphone, paying for insurance can be well worth it. Even if you never have to file a claim, having that extra layer of protection provides a lot of peace of mind.
Customer service has also been a positive part of my experience. I appreciate being able to get information without feeling like I’m being passed around or pressured into something else. The overall experience has been much less frustrating than some other insurance experiences I’ve had in the past.
Overall, I would definitely recommend giving Akko a serious look if you’re considering phone insurance. It offers affordable protection, straightforward coverage, and the kind of peace of mind that makes sense when you have an expensive phone. For me, the combination of price, convenience, and protection makes Akko a five-star experience.
Akko was best
Overall akko was best definitely recommending to friends and family without any second thought.
It’s been a week and all I have gotten…
It’s been a week and all I have gotten are the run arounds and getting nowhere close to getting my phone repaired. First they needed a video with the device account number, then they wanted another video with the device serial number. Then they wanted another video with the device serial number but filmed from back side first. Then they said screw it let’s make you run around town but don’t get your phone fixed yet. Some sort of a joke people, don’t fall for it. Filing a complaint with the state
Every claim is rapidly settled without…
Every claim is rapidly settled without issue. You're covered with Akko! It's an unbeatable policy for the price. If you want to use your devices without worry, this is the policy for you. Thank you Akko ;)
When you break your phone you need…
When you break your phone you need quick service. The process to file a claim was fast, efficient, and as promised when I bought the policy.
Super Quick!!
Such a quick and easy process to getting my phone fixed.
Best company to get insurance
Best company to get insurance, and they deliver what they promise. I have 2 claims with them: one for a laptop worth more than $2,000 and one for a TV worth more than $400; both were settled very easily.Highly recommended
I had an emergency when my phone fell into the pool.
I had an emergency when my phone fell into the pool. Their response was rapid, with very clear communication. I was treated as a priority with very easy to follow instructions every step of the way.
Great service!!
Fast service
The response time on filing my claim was excellent!! Quick and easy process.
Getting my own repair quotes..
I was worried that getting my own repair quotes would be a headache, but the process was surprisingly easy. AKKO approved the cost without any hassle, pushback, or pressure. Once the repairs were finished, they paid out immediately. Fantastic experience!
Easy quick reimbursement
Submitting my claim and getting my repair was easy.
Well worth having the insurance because the reimbursement was quick and simple too
Incredible experience
You always hear the bad things about claims, so when my phone suffered liquid damage, I expected the worst. The experience with Akko was far from that! It was easy to submit the claim, provide photos, get a quote for repair (or in this case, that a repair could not be completed), and get payment to get a new phone. Would definitely recommend!
AKKO Claim experience
Very easy to use, and quick! The only thing I would appreciate is if there was more direct contact. Issues with your phone are already stressful and waiting for an email instead of a direct response, like a call or a chat box with an agent, makes anxiety higher for first-timers.
My claim was successful
My claim was successful. They are responded in couple of hours and problem was solved.
The claim process was smooth and…
The claim process was smooth and support team was super responsive.
I had a great experience with AKKO—the…
I had a great experience with AKKO—the claims process was quick, easy, and hassle-free, and their customer service was very helpful throughout the entire process.
Understanding Adjuster
As with most insurance companies, AKKO required documentation for the claim. I could not locate one of the documents requested. The adjuster was willing to work with me with regard to a missing document. He was certainly under no obligation to do so. I suggest this speaks highly for this company and I will continue to ensure with it.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








