I had a fabulous experience with Akko! My recent claim was handled very well, and I’m extremely happy with the outcome. Even LG was unable to help me because the product had been discontinued, but Akk... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Phenomenal insurance. I feel assured to use my phone like it’s intended for: a phone. Akko has been very responsive to service requests and helped fix my phone. I would insure everything I own with AK... Vis mer
I've been with AKKO since 2022 and as a student they've been a lifesaver. Earlier this week, my headphones started having issues and Apple quoted me almost the full cost of a replacement after running... Vis mer
The service was very accommodating for a person with a disability. The staff was helpful and made the process simple and user-friendly. The process was also quick when it came to payment. The only thi... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Kontaktopplysninger
San Francisco, USA
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Akko is seriously a game changer
Akko is seriously a game changer, and it is 100% better than Apple insurance. You are able to use your Akko insurance for multiple devices, I forget the exact number but my coverage covers more devices than I even need. I have had Akko for more than 5 years and have used it on an old tv that broke during a car ride, a broken MacBook, and my headphones that were stolen. I was reimbursed for all of these items. I seriously recommend it 100% to any friends that need insurance
Very reliable company
Very reliable company. Great customer service. They are very responsive and I have never had a problem with getting any of my insured items fixed. Highly recommend.
Very Satisfied w/ AKKO phone insurance!
I am very satisfied with AKKO phone insurance. I accidentally destroyed my phone screen on a curb, and AKKO got me fixed up in 5 days. The claim took 3 days, which was a bit inconvenient, but I am very satisfied with the service!
I am happy with my service
I am happy with my service
Broke my phone over Memorial Day weekend.
Breaking your phone over Memorial Day weekend sucks. Away from home, worried about how long it would take. I'm used to dealing with the "carrier phone insurance" that costs $20 a month and had a $200 to $300 deductible. And a bunch of hoops. But, Akko was fantastic. Price was great. The service was better. It's my first day back at work after the holiday weekend and I've already received a payout for my broken phone. Couldn't be happier with any purchase I can remember in the recent past. Highly recommend.
Outstaning Customer Service for first Claim
This is my first Claim, My claim was straightforward experience very easy and fast no wait around time I was ready with everything they wanted or needed for the claim the customer service was great! I will continue to have them as a device insurance company!
Customer Service/Support Helpful
I was having technical trouble with getting evidence uploaded and messaged customer support. I was able to get my claim resolved with their help. They have been very responsive.
Quick repair time and customer service…
Quick repair time and customer service team was attentive to my questions throughout the process. Would definitely recommend!
AMAZING SERVICE
The AKKO team is quick, compassionate, and efficient, especially where claims are concerned. I will always keep my service with them!!!
Great comunication and attention
Great comunication and attention. they respond with no blocking points.
Just Amazing
Just Amazing. The clam was super fast and easy. Thank you!!!!!!!!!!!!!!!
It was easy to sign up and do a claim
It was easy to sign up and do a claim. The team did a good job at solving the issue
It was an easy process
It was an easy process. Wonderul experience.
Phone was fixed still had problems Akko…
Phone was fixed still had problems Akko reviewed and replaced my phone.Great company to deal with.
I have had one finished claim with akko…
I have had one finished claim with akko and a current open claim with akko on getting my iPhone screen repaired. They have been easy to work with and biggest benefit is I can GO TO APPLE STORE!!!! I had a different insurance provider in the past who required me to go to certain shops and they could not guarantee they were using OEM Apple parts. Akko will let me go to Apple Store. Only downside I can say is that I have to pay for repair upfront and then get reimbursed which can be an issue for some people but I will say they pay out very quickly!
Decent company they make the process…
Decent company they make the process pretty quick. You do have to have good documentation of repair and quote process so won’t be as quick as Apple care but you get the same outcome for less cost. Worth it for me at least.
Great experience with my claim process
Great experience with my claim process. The customer support was fabulously helpful, and really kind. The claim itself went really smoothly, and updates on the process came way quicker than expected. Every step was very clear, and I would (and already have) recommend it to everyone.
Akko was a lifesaver laptop theft
Akko was a lifesaver after my laptop and some camera accessories got stolen from a rental car break-in while traveling in Europe. Of course, I had everything documented, but the claims process via email was efficient and straightforward. I provided all the documents they requested, and then shortly after they sent me an email approving my claim and sending the funds for the stolen items. Was a great experience with Akko and will definitely continue to insure my electronics with them in the future!
Fast, accurate claims processing and payment
I was quite surprised how quickly I was able to get my claim processed and paid. Within the space of about 90 minutes, AKKO changed the phone that was covered (I had bought a new phone and the carrier had automatically switched coverage to the new one; I had to have AKKO switch it back so I could file the claim for my previous phone, which had been stolen); advised me what additional information to upload to complete my claim; processed the claim, including accurately identifying the replacement cost for my stolen phone; and sent me the payment via Venmo.
The AKKO company is very customer…
The AKKO company is very customer oriented, and highly efficient in helping me replace the dishwasher that was broken. The reimbursement process is very simple. I highly recommend to go with it.
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