The cutest handmade teddy bear ever.🧸💕 Each Getahug bear is unique, with adorable blush cheeks that make it extra special. I love how its little joints move, you can pose it, hug it, or even mak... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Absolutely loved my experience with Get A Hug! The bear is incredibly soft, high-quality, and even more adorable in person. The whole process was smooth, and the team was so kind and professional to w... Vis mer
I bought it on August 7th, I received the shipping number, but there is still no tracking. I've been waiting for 10 days.
Selskapet har svart
The whole experience was absolutely wonderful! The bear is so beautifully made, incredibly soft, and feels very high-quality. It truly brings comfort and warmth, just as promised. They put so much lov... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At getahug, we believe that the power of joy should be shared, and what better way to do so than through our delightful range of jointed animals? Every stitch, every detail, and every choice of material is carefully considered to ensure that each of our creations carries the spirit of love, comfort, and the pure joy of being alive.
Kontaktopplysninger
4,2
Bra
379 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
slow delivery and no response
My niece wanted a bear for Christmas, and I ordered one on 17 December. Since this was close to Christmas I paid a HUGE amount for 4-7 working days delivery. I sent two emails asking for an estimated delivery time and got no answer. The tracking number I was sent didn't work. I have just received a notification that I won't receive the bear until 30 December! I understand that it is a busy time of year but at least they could have put a note on their website or responded to my emails letting me know.
My order number is #GH88170269
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Hi, we apologize that due to the current high volume of inquiries, our response may be delayed. If your problem has not been solved, please provide us with your order number and we will provide you with a solution ASAP. We value your business and appreciate your patience while we resolve this. We will strive to provide faster and better service.
Terrible customer service
2nd Update
The outfit finally arrived via expedited shipping and she loves being able to change her bear from daytime to the nighttime Jammys.
Would recommend but definitely give yourself lots of time to place the order just in case something gets lost. Company says it’s based in California but I’m sure it’s just dropped shipped from China. They need a better shipper
UPDATE
They contacted me only after this review and are attempting to fix the problem! I will update again once the problem is solved. Although the outfit did not show up on time the bear that we ordered did and she loves it.
Terrible customer service, I did not receive my package and they informed me to wait 3 more days then contact them again. No response. I’m feeling frustrated and will go to my credit card company for reimbursement.
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Hi, we apologize that due to the current high volume of inquiries, our response may be delayed. We have solved your problem via email, please check your email in time. Thank you for bringing this to our attention and giving us the opportunity to make it right. Getahug is committed to improving our services to provide the better shopping experience.
I paid for express shipping (4–7…
I paid for express shipping (4–7 business days) on order #GH88170589 placed on December 17, 2025, but I still haven’t received anything.
The FedEx tracking number provided does not exist, so there is no proof the item was actually shipped.
Not easy to track
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Hi, we are sorry for the inconvenience. We have sent the detailed delivery information of your order to your email, please check it. Please rest assured that we will be here to resolve your issue. Thank you for bringing this to our attention and giving us the opportunity to make it right. Getahug is committed to improving our shipping services to provide the better shopping experience.
Amazing quality of the teddy bears
Amazing quality of the teddy bears, I really loved them 😍😍
22. desember 2025
Anmeldelse skrevet uten oppfordring
No delivery and invalid tracking number
I paid for express shipping (4–7 business days) on order #GH88170334 placed on December 17, 2025, but I still haven’t received anything.
The FedEx tracking number provided does not exist, so there is no proof the item was actually shipped.
No transparency and no reliable tracking despite paying extra for express delivery.
I cannot recommend this company.
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Hi, we are sorry for the inconvenience. We have sent the detailed delivery information of your order to your email, please check it. For express shipping orders, tracking number starts with "WO" can not be tracked, please don't worry, the system will automatically upload the correct tracking number 2 days after the order is shipped out. Please rest assured that we will be here to resolve your issue. Thank you for bringing this to our attention and giving us the opportunity to make it right. Getahug is committed to improving our services to provide the better shopping experience.
Ho ordinato dal sito un pupazzetto come…
Ho ordinato dal sito un pupazzetto come regalo, e per farlo arrivare in tempo ho pagato l’aggiunta di soldi del express peró mi é arrivata l’email che arriverà il 30 dicembre e io lo ho ordinato il 14 dicembre. Ho anche provato a contattare l’azienda tramite email e numero peró non mi é stata degnata alcuna risposta.
14. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Salve, ci scusiamo se, a causa dell'elevato volume di richieste, la nostra risposta potrebbe subire ritardi. Le abbiamo inviato le informazioni dettagliate sulla consegna del suo ordine al suo indirizzo email, la preghiamo di controllarlo. Le assicuriamo che saremo qui per risolvere il suo problema. Grazie per avercelo segnalato e per averci dato l'opportunità di risolvere il problema. Getahug si impegna a migliorare i propri servizi per offrire un'esperienza di acquisto migliore.
Il pacco è arrivato subito
Il pacco è arrivato subito! il pupazzetto è bellissimo, proprio di alta qualità super consigliato per fare regali alle fidanzate o anche alle mamme 💗
15. desember 2025
Anmeldelse skrevet uten oppfordring
El envío llega a tiempo
El envío llega a tiempo. Es un peluche super bonito e impresionante para regalar a cualquiera.
19. desember 2025
Anmeldelse skrevet uten oppfordring
Love the bear and great service
Super fast delivery and this was during the Xmas season, the bear is absolutely gorgeous, very good quality and you know this bear is for life and won’t fall apart in time, the costume is so soft and cuddly, my Daughter adores her bear and pink dino costume, I was sent the wrong costume but an email to customer services had this issue resolved within 24 hours, great product and amazing customers service too, very pleased and would highly recommend. Thank you
19. desember 2025
Anmeldelse skrevet uten oppfordring
pacco in ritardo
nessuna risposta alle email, il mio pacco con CONSEGNA VELOCE pagato 11euro in più è in ritardo e in più nessuna risposta all email non è nemmeno possibile tracciarlo, codice spedizione (WO103646548668765696)
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Salve, ci scusiamo che a causa dell'attuale elevato volume di richieste, la nostra risposta potrebbe subire ritardi. Abbiamo inviato le informazioni dettagliate sulla consegna del tuo ordine alla tua email, controllale. Ti assicuriamo che saremo qui per risolvere il tuo problema. Grazie per aver portato questo problema alla nostra attenzione e per averci dato l'opportunità di sistemare le cose. Getahug si impegna a migliorare i nostri servizi per fornire la migliore esperienza di acquisto.
Molto disponibili
Molto disponibili, spedizione veloce e articolo perfettamente conforme a quanto ordinato. Stupendo !
17. desember 2025
Anmeldelse skrevet uten oppfordring
My kids love Getahug bears
My kids love Getahug bears. They were a Christmas gift two years ago, and they are still their favorite toy. The outfits are soft, detailed and well made. The bears are high quality and look as good today as the day they arrived….even after daily play.
17. desember 2025
Anmeldelse skrevet uten oppfordring
Great product!
Great product, cute and good quality. Was easy and very friendly communicating with the brand.
12. desember 2025
Anmeldelse skrevet uten oppfordring
Beautiful and unique Teddy bear
Beautiful and unique Teddy bear
4. desember 2025
Anmeldelse skrevet uten oppfordring
Everything was amazing and perfect!
Everything was amazing and perfect!
14. desember 2025
Anmeldelse skrevet uten oppfordring
dov’è il mio pacc
salve, ho effettuato il pagamento e mi avete fornito il codice tracciamento del pacco tramite l’e-mail” GH88169359 “
ma il codice non risulta rintracciabile,
vorrei sapere il codice e dove si trova il mio pacco il prima possibile prima che vado per vie legali.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Ciao, ci scusiamo per l'inconveniente. Abbiamo inviato le informazioni dettagliate sulla consegna del tuo ordine alla tua email, ti preghiamo di controllarla. Ti assicuriamo che faremo tutto il possibile per risolvere il problema. Grazie per averci segnalato l'accaduto e per averci dato l'opportunità di rimediare. Getahug si impegna a migliorare i propri servizi per offrire un'esperienza di acquisto sempre migliore.
I have a order a item from the getahug…
I have a order a item from the getahug website but they haven’t send me a tracking id yet .this was a gift for Christmas but not sure whether it gonna be delivered on time
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Hi, we are sorry for the inconvenience. We have sent the detailed delivery information of your order to your email, please check it. Please rest assured that we will be here to resolve your issue. Thank you for bringing this to our attention and giving us the opportunity to make it right. Getahug is committed to improving our services to provide the better shopping experience.
Très bonne expérience avec la marque…
Très bonne expérience avec la marque Get a hug rien à reprocher très sympa et compréhensible produits de très bonne qualité incontournable !
14. desember 2025
Anmeldelse skrevet uten oppfordring
Ok I order a teddy bear send me a…
Ok I order a teddy bear send me a confirmation and tracking and it says no found I really need this for Santa this is so disappointing it was the only money I have in a single mom
12. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Getahug
Hi, we are sorry for the inconvenience. We have sent the detailed delivery information of your order to your email, please check it. Please rest assured that we will be here to resolve your issue. Thank you for bringing this to our attention and giving us the opportunity to make it right. Getahug is committed to improving our services to provide the better shopping experience.
O peluche tem muita qualidade
O peluche tem muita qualidade, o pelo é super macio! Vale mesmo o dinheiro, amei!
11. desember 2025
Anmeldelse skrevet uten oppfordring
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