Gear Rider Anmeldelser 41

TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Their advertising is VERY unclear. Their main page website show the helmet I got withOUT any embleming on it whatsoever. I got the helmet just to find their ugly emblem on front & back of helmet. Ad... Vis mer

Vurdert til 1 av 5 stjerner

Ordered a helmet not realizing firstly it would come all the way from china so it took FOREVER to arrive after paying a large amount for shipping. Received the helmet with the sticky pads for the Blue... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The K4 carbon fiber look is nice. Good fitment. Came with the blue tooth speakers already installed in the helmet, as well as the mic for calls or comm with other riders. Super smooth and quiet in th... Vis mer

Vurdert til 4 av 5 stjerner

I tried to cancel the order after reading some reviews, no surprise, they told me it could not be cancelled! Once the helmets did arrive, they were too small to fit comfortably and we did use their m... Vis mer


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

41 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 26 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

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Vurdert til 5 av 5 stjerner

Gear Rider K4 with Bluetooth

The K4 carbon fiber look is nice. Good fitment. Came with the blue tooth speakers already installed in the helmet, as well as the mic for calls or comm with other riders. Super smooth and quiet in the wind! Bluetooth connects right away. Very nice helmet.

24. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Their advertising is VERY unclear

Their advertising is VERY unclear. Their main page website show the helmet I got withOUT any embleming on it whatsoever. I got the helmet just to find their ugly emblem on front & back of helmet. Additionally, the smoked visor has a terrible foggy film on it that make visibility really bad. Not a, safe to wear while riding helmet. Customer "service" didn't care that they use a super shady, bait & switch advertising tactic. These emblems CANNOT be taken off & they do not pay for shipping on returns. Scammy, shady "company" that I wish I had not found. Their not worthy of anyone's purchase.
Once I told them I'll dispute the charge with my bank, they gave me a return label. BUYER BE WARE

6. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible company and policies

Ordered a helmet not realizing firstly it would come all the way from china so it took FOREVER to arrive after paying a large amount for shipping. Received the helmet with the sticky pads for the Bluetooth device already peeled and messed up, the helmet is sized completely too big and cannot be used to ride safely. A complete waste of time and money. Their return process is a joke and now wants me to wait to find out if I’m even approved for a return and will have to pay to ship it back to china when this is no fault of my own. DO NOT ORDER FROM GEAR RIDER.

17. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Gear Rider

Svar fra Gear Rider

Hi Taryn,

We’re really sorry to hear about your experience — this is definitely not the kind of experience we want any rider to have.

We’d like to clarify a few important points so we can resolve this properly for you:

Our returns are handled through our system, and the return address is in the U.S., not China
We did not receive any return request or email from you regarding these issues
For defective items (like the adhesive pads you mentioned), we do not require returns — we offer a replacement or refund directly
For sizing issues, we also offer solutions like free liner replacement to ensure a proper fit

We’re always here to help, but we need a chance to actually assist you first

Please reach out to us at support@gear-rider.com
or submit a request through our return page so we can resolve this quickly for you.

Vurdert til 5 av 5 stjerner

Most comfortable and very clear Bluetooth

I just received my helmet with the upgraded Bluetooth i tell all the people around the world that this helmet is truly really comfortable i have to wear glasses all the time to see and it is still comfortable no issue with helmet what so ever I would recommend this helmet company to everyone around the world i promise you won't be disappointed at all my name is Kevin from the United States.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

BUYER BEWARE!!!

BUYER BEWARE!!!! Do not buy from this smoke and mirrors company. From their AI generated voice answering their calls to their misleading, fine printed written product description to their shipping. ALL LIES. I recently purchased their buy 2-K1 helmets offer including Bluetooth communication and they don’t even pair helmet to helmet. Why sell a 2 pack that wouldn’t communicate back and forth and now they want me to spend another $200 for new Bluetooth units. Not going to happen.
Next, I placed my order in December of 2025 and thought it would arrive shortly after the 1st of January 2026. NOPE, they wouldn’t ever tell me that it was coming directly from China and didn’t arrive till mid February 2026. When I’d call in, I’d only get their automated DAVE voice stating they couldn’t provide me a tracking date at all. When I asked to cancel, they said I couldn’t because it was already ordered even though they couldn’t give me a delivery date.
I emailed them multiple times asking the same, they replied with the same answer and discontinued responding to my emails. ALL FICTITIOUS LIES AND DECEPTION! DO NOT BUY FROM THIS COMPANY.

Update. 4/3/2026. I have received the correct communication units so as to talk with my wife while we are riding at the same time now and will be setting them up now. Ty

31. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do Not Order From This Website

After reading other negative reviews, I attempted to cancel the order. Response was helmet was already shipped and couldn't be canceled. The helmet arrived and was not the item purchased. I want a full refund to the original payment method. Please provide the prepaid shipping label for the return.

4. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Gear Rider

Svar fra Gear Rider

You can return it to us, and we’ll take care of the shipping cost.

Vurdert til 1 av 5 stjerner

Why can’t I talk to a person instead…

Why can’t I talk to a person instead you talk to a dam machine and then they don’t let you know what’s going on with your order all it tells me it could be 4to 5 different thing why my order hasn’t shipped they can’t at least contact there customers and let them know exactly what’s going on with peoples orders and they told me not to order from here but I tried to give them the benefit of the doubt I should of listened to the people that told me to stay away it my last time I order from them ever again bad communication with there customers that wasn’t there hard earned money on this same site

17. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They sell junk

They sell junk, and when you want to return it - be prepared to.... PAY FOR IT TO SEND IT TO CHINA!

4. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My experience with this company was…AMAZING

My experience with this company was STELLAR!! The product was as described and the customer service and support are on par with the beest in the business. Extremely Happy. I reacehd put to return an item that was too small for me and they immediately sent me a code for another one of the same items for FREE!!!!! Who does that! WOW Amazing people. Recomend them to anyone

13. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The helmet is bought was a high end…

The helmet is bought was a high end helmet the sun visor bracket was broke the helmet has black spots all over it the Bluetooth headset will not charge i have sent multiple pictures of broke part black spots they keep saying they can't see anything I even took the piece out and sent picture and they said can't see picture dont buy from these people because there crooks they wont hel or replace helmet

7. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Well made but too small. Awaiting new boots.

I ordered boots using their sizing guide that turned out to be too small. I liked the make and look of the boots and after reaching out regarding the fit I received an immediate response. They offered me a discount coupon for a new pair of boots. When I receive the boots I will post a review on them as well.

26. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unsafe Helmet Fit

2 helmets came bubble wrapped stuffed in plastic bag. Air vents broke. Sizing incorrect. Do not want to refund our purchase. Customer service email states,return to China. This will be more than helmet is worth. Is unsafe.

24. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Gear Rider

Svar fra Gear Rider

We’re sorry to hear your helmet arrived damaged. We’ve already processed a refund for the damaged helmet, and there’s no need to return it.

Thank you for your understanding, and we apologize for the inconvenience caused.

Vurdert til 5 av 5 stjerner

Awesome customer service

Received a damaged product and they sent out a new helmet after I contacted customer support it was a nice change of pace having a company take care of their customers

20. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Gear Rider Modular Helmet is hands…

The Gear Rider Modular Helmet is hands down one of the best values on the market. What really sets it apart for me is how lightweight it feels while still being solid and dependable. Long rides are much more comfortable because it doesn’t weigh you down.

The built-in Bluetooth is a game-changer—crystal-clear audio for calls and music, and it connects seamlessly without having to mess with extra gadgets. The drop-down visor is another feature I love. It’s quick, convenient, and makes riding in different light conditions so much easier.

Considering all of these features, the price makes it an incredible deal. You’re getting comfort, convenience, and quality all in one helmet. I’ve owned and tried a number of helmets over the years, but this one stands out as one of the very best.

If you’re looking for a helmet that combines value, comfort, and smart features, the Gear Rider Modular Helmet is the way to go.

26. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

One satisfied customer

I found that your company is very helpful when I had any questions or issues.Also I found your product pricing is very reasonable. Your product quality is excellent and your company has a great selection of quality products.

15. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The gear is very comfortable and when a…

The gear is very comfortable and when a helmet came with a little crack in the plastic piece because of fedex they responded within an hour and immediately sent me a piece to fix it, and another helmet! Awesome to work with!

10. september 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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