Easy to open the account and offering a good rate on a Fixed Bond. Rang to make an enquiry and could not believe I was through in moments - no piped music for minutes on end. The staff member who answ... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had reasons to contact GB Bank and I was fortunate enough to be able to speak with Claire (who was in the UK and not the Bahamas, as I was hoping her to be). Claire, in my humble opinion, was ver... Vis mer
Selskapet har svart
No call waiting time. Got through to a representative straightaway. Swags is an excellent representative; dealt with an issue patiently in a calm professional manner, investigated thoroughly and p... Vis mer
I was having problems trying to log into my GB Bank account. I contacted GB Bank and spoke to Claire who was able to pinpoint where I was going wrong. Within a few seconds following Claire's advice,... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
GB Bank is a trusted go-to lender for property investments, providing funding solutions directly to customers or via brokers. GB Bank is fully authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority for accepting deposits, dealing in investments as a principle and agreeing to carry on a regulated activity under registration number 850286. Our savings accounts offer competitive rates to help you achieve your financial goals and are designed to be easy to manage to fit seamlessly into your life. For further information, get in touch at info@thegbb.co.uk or visit our website gbbank.co.uk
Kontaktopplysninger
Storbritannia
- gbbank.co.uk
4,7
Enestående
194 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful regarding my account
Very helpful regarding my account, I had to call twice, the two customer service people were Rea and Dave, would certainly recommend the bank to other people.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Dawn
Thank you so much for your brilliant 5-star review!
We are delighted to hear that Rea and Dave from our Customer Service team have been very helpful and that you would recommend GB Bank to other people.
Thank you for taking the time to share your experience - we really appreciate it.
Kind regards
The GB Bank Savings Team
Syd was very polite and helpful; answered all my questions.
Syd was very polite and helpful.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi John
Thanks very much for your 5-star review!
We really appreciate you taking the time to share your experience and we are delighted to hear that Syd was very polite and helpful. We will ensure your great feedback is passed on.
Kind regards
The GB Bank Savings Team
My heart sinks every time I have to…
My heart sinks every time I have to call a bank. Normally it's a half hour wait with piped music. So I was delighted that my call was answered within a few rings.
Your agent was knowledgeable and friendly and helpful.
I'm impressed!
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Carli
Thank you for your fantastic 5-star review, we really appreciate it!
Thank you for taking the time to share your experience of calling our Customer Service team. We are delighted to hear you are impressed with the service and our agent was knowledgeable, friendly and helpful.
Kind regards
The GB Bank Savings Team
Efficient administration
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi John
Thanks very much for your 5-star review!
We really appreciate you taking the time to share your experience.
Kind regards
The GB Bank Savings Team
Sid was very polite and helpful
Sid was very polite and helpful. My enquiry was dealt with perfectly.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Joanne
Thanks very much for rating us 5-stars!
We are delighted to hear that your enquiry was dealt with perfectly, and Sid was very polite and helpful. We will ensure your great feedback is passed on.
Kind regards
The GB Bank Savings Team
100% professional
100% professional, both in their approach, courteous yet clear . I always feel supported and confident in discussing anything with GBBank
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Terry
Thanks for your brilliant 5-star review!
We really appreciate you taking the time to share your experience, and we are delighted you have found our service to be 100% professional, and you feel supported and confident talking with the Team.
Kind Regards
The GB Bank Savings Team
Great communication and support
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Christopher
Thank you for taking the time to leave your 5-star review - we really appreciate it!
We are delighted to hear you have had great communication and support from us.
Kind regards
The GB Bank Savings Team
Very helpful.
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Ishfaq
Thank you for taking the time to leave your 5-star review, we really appreciate it!
We are delighted to hear you have found GB Bank very helpful.
Kind regards
The GB Bank Savings Team
I was greeted by Jacob today and…
I was greeted by Jacob today and received answers to my question
Very efficient and helpful and kind
Thank you Jacob to make my day
Xx
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Elly
Thank you for your fantastic 5-star review!
We really appreciate you taking the time to share your experience of your call with our Customer Service team. We are delighted to hear that Jacob answered all your questions and was very efficient, helpful and kind.
We will ensure we pass on your great feedback and let Jacob know he made your day!
Kind regards
The GB Bank Savings Team
Spoke to Jacob regarding a query on my…
Spoke to Jacob regarding a query on my account and he was really helpful, polite and he answered all my questions plus great call was answered very quickly
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Patricia
Thank you for your brilliant 5-star review!
We are delighted to hear you had a great call with Jacob and he was really helpful and polite.
We really appreciate you taking the time to share your experience and we will ensure your great feedback is passed on to Jacob.
Kind regards
The GB Bank Savings Team
Understanding of agent
Understanding of agent. Clarity of explanation.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Debbie
Thank you for your 5-star review!
We appreciate you taking the time to share your experience and we are delighted to hear that you found our Customer Service team understanding and you got a clear explanation.
Kind regards
The GB Bank Savings Team
Clare was so helpful and patient I was…
Clare was so helpful and patient I was nervous about going for a bank I hadn’t used before but GB bank has been excellent and I would rate them to anyone
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Nina
Welcome to GB Bank, we are delighted you have chosen to save with us!
Thank you for taking the time to share your experience with us and for your fantastic 5-star review, rating us excellent.
We are very happy to hear that Clare was helpful, and patient and we will ensure that your kind feedback is passed on.
Kind regards
The GB Bank Savings Team
Brilliant service
Brilliant service. Swags Was most helpful. Thank you
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi
Thank you for your 5-star review. We really appreciate you taking the time to share your experience and we are delighted to hear you had brilliant service and Swags was most helpful!
We will ensure we pass on your feedback and thanks to Swags.
Kind regards
The GB Bank Savings Team
Easy to run account online
Easy to run account online, great customer service from Mark today.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Ian
Thank you for taking the time to leave your 5-star review - we really appreciate it!
We are delighted to hear you find it easy to run your account online and have had great customer service from Mark. We will ensure we pass on your feedback to Mark.
Kind regards
The GB Bank Savings Team
Great service and very easy access
Able to get through on the phone with any problems and quick easy access to funds and easy website to use
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi
Thank you for your fantastic 5-star review!
We are delighted to hear you have had great service and found our website easy to use, and also had quick easy access to your funds.
We really appreciate you taking your time to share your experience.
Kind regards
The GB Bank Savings Team
Agent I spoke to was very polite and…
Agent I spoke to was very polite and explained everything and in a very easy easy to understand
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Colin
Thanks very much for sharing your experience of our Customer Service team and for rating us 5-stars!
We really appreciate you taking the time to leave your great review.
Kind regards
The GB Bank Savings Team
Answered the phone promptly and…
Answered the phone promptly and resolved my problem very efficiently
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi David
Thank you for your 5-star review!
We really appreciate you taking the time to share your experience of our Customer Service team, and we are delighted to hear your problem was resolved promptly and very efficiently.
Kind regards
The GB Bank Savings Team
Great staff very helpful
Great staff very helpful. Very patient .guided me through the website
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Roger
Thank you for your 5-star review! We are delighted to hear you found our staff patient and very helpful.
We really appreciate you taking the time to share your experience.
Kind regards
The GB Bank Savings Team
Very helpful advice and customer focused
Very helpful adviser who took time and trouble to explain the answers to my queries and was very patient, which as an older customer I do so appreciate.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Caro
Thank you for your great 5-star review!
We are delighted to hear you found our Customer Service team very helpful and customer focused. Please do not hesitate to get in touch if you need any further support - the team will be happy to help.
Kind regards
The GB Bank Savings Team
Exactly what any banking experience should be like
They answered the phone within 3 rings!! The lady was extremely helpful; answered my query; suggested different options that would suit me and walked me through the process. Dealing with GB Bank could not have been easier each time I have contacted them, so I am very happy to recommend them.
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Tr1xsie
Thank you so much for your amazing review and rating us 5-star!
We are delighted to hear you would recommend GB Bank based on our customer service and how easy it is to deal with us, and we really appreciate you taking the time to share your experience.
Kind regards
The GB Bank Savings Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.