Easy to open the account and offering a good rate on a Fixed Bond. Rang to make an enquiry and could not believe I was through in moments - no piped music for minutes on end. The staff member who answ... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had reasons to contact GB Bank and I was fortunate enough to be able to speak with Claire (who was in the UK and not the Bahamas, as I was hoping her to be). Claire, in my humble opinion, was ver... Vis mer
Selskapet har svart
No call waiting time. Got through to a representative straightaway. Swags is an excellent representative; dealt with an issue patiently in a calm professional manner, investigated thoroughly and p... Vis mer
I was having problems trying to log into my GB Bank account. I contacted GB Bank and spoke to Claire who was able to pinpoint where I was going wrong. Within a few seconds following Claire's advice,... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
GB Bank is a trusted go-to lender for property investments, providing funding solutions directly to customers or via brokers. GB Bank is fully authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority for accepting deposits, dealing in investments as a principle and agreeing to carry on a regulated activity under registration number 850286. Our savings accounts offer competitive rates to help you achieve your financial goals and are designed to be easy to manage to fit seamlessly into your life. For further information, get in touch at info@thegbb.co.uk or visit our website gbbank.co.uk
Kontaktopplysninger
Storbritannia
- gbbank.co.uk
4,7
Enestående
194 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Transferring cash is always nerve…
Transferring cash is always nerve wracking. I called in. I’m a new customer, I was hoping not to be disappointed by the interaction. I was super impressed the lady I spoke to was cool, calm, super helpful and I felt I’d made a really great choice to open a GBBank account. Thank you.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Each time I’ve had to call the service…
Each time I’ve had to call the service has been excellent.My most recent call was handled quickly and proficiently by Mark👍
6. juli 2026
Anmeldelse skrevet uten oppfordring
Very helpful …
Very helpful lady who dealt with my quies and helped me transfer a maturing bond
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Mandy
Thank you for your 5-star review!
We are delighted to hear you have found GB Bank friendly, knowledgeable and helpful. Thank you for taking the time to share your experience.
Kind regards
The GB Bank Savings Team
Forgot all of our login details
Forgot all of our login details and Emma was extremely friendly and helpful in getting us back on-line
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Mandy
Thank you for taking the time to leave your 5-star review.
We are delighted to hear that Emma helped you get back on line and that she was extremely friendly and helpful. We will ensure we pass on your great feedback.
Kind regards
The GB Banks Savings Team
Svar fra GB Bank
Hi John
Thank you for your 5-star review - we are delighted to hear you have had good service.
We really appreciate you taking the time to let us know.
Kind regards
The GB Bank Savings Team
Well communicated by operative
Well communicated by operative. GB bank a good company.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Andy
Thank you for your great review.
We are delighted to hear you feel GB Bank is a good company and we really appreciate you taking the time to share your experience.
Kind regards
The GB Bank Savings Team
Excellent Customer Service.
Their phones are always answered quickly, staff are easy to understand, friendly, always very helpful and knowledgeable.
Highly recommendable.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Pete and Pam
Thank you for your brilliant 5-star review!
We are delighted to hear you calls have been answered quickly and our Customer Service team are easy to understand, friendly, very helpful and knowledgeable - they will be thrilled to hear this great feedback.
We really appreciate you taking the time to share your experience and that you would highly recommend GB Bank.
Kind regards
The GB Bank Savings Team
Excellent service
The person I spoke to was very patient and helpful
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Mrs Dann
Thank you for taking the time to share your experience and for your brilliant 5-star review.
We are delighted to hear our Customer Service team were very patient and helpful - we really appreciate your feedback.
Kind regards
The GB Bank Savings Team
Account Query
Very helpful customer service chap who resolved my query in a few minutes.
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Merylyn
Thank you for taking the time to share your experience and for your brilliant 5-star review.
We are delighted to hear our Customer Service team were very helpful and resolved your query quickly.
Kind regards
The GB Bank Savings Team
Good customer service
I'm happy with the customer service agent I spoke with on phone. Very quick to resolve the issue regarding payment into a closed account
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Taiwo
Thank you for your 5-star review. We are delighted to hear you were happy with our Customer Service team who quickly helped you resolve your issue.
We really appreciate you taking the time to share your experience.
Kind regards
The GB Bank Savings Team
Happy GB Bank customer.
Excellent service, products and rates. Very happy with GB Bank 👍
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Allan
Thank you so much for your brilliant 5-star rating!
We are delighted to hear you are very happy with our Savings products, service and rates. Thank you for taking the time to share your experience, we really appreciate it.
Kind regards
The GB Bank Savings Team
Excellent Customer Service
I phoned Customer Services as I had a query regarding the maturity of a Fixed Rate Savings Bond.
Jak was friendly & very knowledgeable and quickly answered my query and also explained the full process involved.
Excellent all round service, thank you.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Anne
Thank you for rating us 5-stars and for taking the time to share your experience.
We are delighted to hear that Jak in our Customer Service team helped you with your Fixed Rate Bond maturity and your queries were resolved quickly.
Kind regards
The GB Bank Savings Team
I made every mistake possible
I made every mistake possible, well small ones. The lady on the phone walked me through everything and was very patient with me. I am very grateful to her, she made everything easy and explained really well.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Teresa
Welcome to GB Bank!
Thank you for taking the time to share your experience and for your brilliant 5-star review!
We are delighted to hear our Customer Service team were very helpful in resolving your issues. Please don't hesitate to get in touch should you need any further support.
Kind regards
The GB Bank Savings Team
Your operator was friendly
Your operator was friendly, patient and helpful. My difficulty logging on was efficiently resolved.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Paul
Thank you for taking the time to share your feedback and for your brilliant 5-star review!
We are pleased to hear you found our Customer Service team helpful and they resolved your issues.
Kind regards
The GB Bank Savings Team
Having saved with GB bank for a year or…
Having saved with GB bank for a year or so, decided to ring with initially a view to confirming my recent temporary address change had updated correctly online but subsequently spent time discussing further savings at length due to Jaks helpful, easygoing manner when giving advice. I had been pondering on saving elsewhere previously I will certainly be opening a second GB bank account once I have given careful consideration to all on offer . This is the first time I have spoken to an Advisor at GB apart from when opening my ongoing account. The positivity I felt as a result of discussion and the advice and help offered influenced my decision.Confident I had chosen the right company . Thanking you so much Jak
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Hazel
Thank you so much for taking the time to leave such a fantastic review - we really appreciate your very kind comments.
We’re delighted to hear that Jak was helpful, and able to provide clear guidance while discussing your savings options.
It’s wonderful to know the conversation gave you confidence in choosing GB Bank and influenced your decision to consider opening a second account with us. We’ll be sure to pass your kind words on to Jak, who will be really pleased to receive your feedback.
Thank you for choosing GB Bank.
Kind regards
The GB Bank Savings Team
Exceptionally efficient and informative. David was excellent in every respect.
David was excellent in every respect.
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Chandra
Thank you for your 5-star review!
It's great to hear that David was exceptionally efficient and informative, we will ensure your kind comments are passed on.
We really appreciate you taking the time to share your experience.
Kind regards
The GB Bank Savings Team
GBBank Service Provided in phone call
Excellent service no waiting on call and instructions given were very clear followed up by confirmation emails
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Beverley
Thank you for your kind review and for rating us 5-stars!
We are delighted you found the service from our Customer Service team excellent. It's great to hear you received clear instructions, experienced no waiting time on the calls, and found the follow-up confirmations helpful.
We really appreciate you taking the time to share your experience.
Kind regards
The GB Bank Savings Team
My call was answered without waiting
My call was answered without waiting, officer was helpful and informing. He replied to my concerns and gave me the right guidance
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Antoine
Thank you for your brilliant 5-star review!
We are delighted to hear your call was answered promptly and that our Customer Service team were helpful and informative, giving you the right guidance.
We really appreciate you taking the time to share your experience.
Kind regards
The GB Bank Savings Team
Kind regards
The GB Bank Savings Team
Excellent customer service
I had a very friendly chat to a customer service person who answered my query well
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GB Bank
Hi Ian
Thank you for your great feedback of our Customer Service team.
We are delighted to hear they were friendly and answered your query well. Thank you for taking the time to share your experience - we really appreciate it!
Kind regards
The GB Bank Savings Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.