Highly recommend! The quality of the products is excellent and exactly what I was looking for for my project. I liked that they offer the option to have the trellis pre-painted. I chose not to have mi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I chose the trellis painted - extra painting was not cheap but it saved a load of time (having painted trellis myself in the past). Delivered on time - though the advice of delivery time went into my... Vis mer
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A real quality product, & very convenient delivery. Only wish I’d gone for the cutting service for one panel as I had assumed the frame was just overlapping timber lats so easy for a DIY resize, but... Vis mer
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Had two separate orders from Garden Trellis company . Both arrived on time, well packaged & in excellent condition. The trellis was top quality , far better than any I have seen in garden centres & B... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Garden Trellis Company sell Trellis, Fence Panels, Arbours & more, with outstanding customer service. FSC certified wooden joinery available ready painted.
Kontaktopplysninger
355a Old Road, CO15 3RQ, Clacton-on-Sea, Storbritannia
- 01255688361
- lisa@gardentrellis.co.uk
- gardentrellis.co.uk
4,5
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
You did what you promised
You did what you promised and the trellis is substantial and well made
22. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for your positive review.
Reliable Very happy
Reliable, also the product nicely finished
1. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for the top review!
Excellent communication, lovely product
Excellent communication, service & delivery from the outset. Delighted with my order to size privacy panels.
I intend to purchase other products now going forward with my project
4. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for the positive review.
after a previouse order last year where…
after a previouse order last year where the quality was decent i purchaced more this year for the otherside of the garden unfortunately this time it looked like the person building them didnt give a ####! staples sticking out, built wonky rough patches, will try somewhere else next time. On the plus side this time they come with some touch up paint.
3. mai 2023
Svar fra The Garden Trellis Company
I am sorry to hear you are unhappy with your purchase. I cannot see that you have contacted us about the issues you have with the panels so we have not had the opportunity to see what the issue is and try and resolve this for you. We would always want our customers to be happy with their purchase and would encourage them to contact us if they are not satisfied.
Very easy to order and received my…
Very easy to order and received my fence very quickly even though it was made to measure. The delivery driver was great phoned me to say he is coming and delivered the fence with great care.
1. mai 2023
Svar fra The Garden Trellis Company
We are happy to hear you are pleased. Thank you for the top review!
Excellent quality fencing
Excellent quality fencing, easy to order and helpful customer service
1. juli 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for the positive review!
Excellent customer service from start…
Excellent customer service from start to finish. Brilliant delivery team who took care over the delivery and kept in touch on their eta. Clear communication throughout from all teams and to top it all the product is excellent! Highly recommend and would use again.
1. juni 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for taking the time to give us a top review!
Perfect dimensions
The trellises had the exact specified dimensions, we put them up on our balcony and we are very happy with them.
Why not 5 stars:
- the wood looked a bit weathered (almost a little mossy?) and one of the beams was splintered
- the deliverers did not help get them upstairs where we live, so I had to carry them up 5 flights of stairs by myself one by one. To be fair, this company are not alone in offering an imperfect delivery experience.
10. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for your review. I am sorry to hear that you were unhappy with your products. Unfortunately as you have not provided an order number or your name I am unable to look into this for you to see if you have already contacted us, however I suspect that the 'mossy' appearance you are referring to is the green of the tanalising which will weather down once exposed to UV in your garden. We do refer to this in our T&C's.
We make every effort to ensure customers are made aware of our delivery policy prior to ordering, and state in multiple places that we only offer a kerbside delivery, although our drivers are usually helpful and will take the items to the property if it is accessible, they are not insured to go through properties or up flights of stairs which is why we make sure customers are aware of this prior to placing their order.
Excellent workmanship but very expensive.…
Excellent workmanship achieves perfect final result.
Very expensive but nobody does trellis work like this.
The initial quotation was incorrect and too high despite them having received a detailed scale drawing, for which I received an apology from the responsible person.
The survey and installation team were excellent.
22. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for taking the time to review us, your feedback is important to us and enables us to review and improve on our customer service and procedures.
I have investigated this for you, and can see that we provided a quotation for you based on the drawing dimensions, and had not realised you were not covering the entire run length quoted. When providing any quotation we do always ask that you check that we have interpreted your requirements correctly, which in your case we hadn't and you told us and we revised the quotation as requested.
I am pleased to hear that you are delighted with the products supplied and the installation service you received. We will ensure that the teams involved are made aware of your lovely comments.
trellis panels
Great friendly service from the staff and excellent quality trellis work supplied for my client's garden.
12. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for the positive review!
Brilliant quality trellis
Had two separate orders from Garden Trellis company . Both arrived on time, well packaged & in excellent condition. The trellis was top quality , far better than any I have seen in garden centres & B&Q. Looks fantastic now it’s installed. I would highly recommend this company .
25. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
We are are pleased to hear that you are happy with your products and our service. Thanks for taking the time to give us the great review.
Excellently crafted trellis
Excellently crafted trellis, VERY pleased, looks great I especially like the slightly smaller sized design of trellis.
All delivered well.
13. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
We are pleased to hear you are happy with your panels. Thank you for the top review!
Svar fra The Garden Trellis Company
Thank you for the top review!
Second purchase can’t fault.
1. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for the positive review.
Quality of trellises and delivery of…
Quality of trellises and delivery of order perfect
5. april 2023
Svar fra The Garden Trellis Company
Thank you for the positive review.
Exactly What I Was Looking For.
The trellis was exactly what I was looking for and I certainly did not see anything like it from other companies. The quality is first rate and worth the price. I was also pleased with the customer service as I did have a few questions and these were answered courteously and promptly.
5. april 2023
Svar fra The Garden Trellis Company
We are pleased to hear you are happy with everything! Thank you for taking the time to give us the top review.
Well packaged
Well packaged, delivery on time product as described.
3. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thanks for the top review!
5 Wooden trellises
5 Wooden trellises. Order delivered quickly. The purchases were very well packed to protect them during transport
31. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for the top review.
Excellent Service
Easy to order, good quality trellis and excellent delivery. Would definitely recommend.
13. mars 2023
Svar fra The Garden Trellis Company
Many thanks you for your positive review
I like this company and trust it.
10. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Garden Trellis Company
Thank you for your top review!
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