Πρόκειται για άθλιους "ανθρώπους" σε μια καλοστημένη επιχείρηση για να αφαιρούν χρήματα από ανυποψίαστους. Ισχύουν τα σχόλια όσων γράψανε ότι εξαπατήθηκαν, ποτέ δεν θα λάβετε την παραγγελία, ποτέ... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Scammers, never received my order. They just grab your money. Google should take action against such websites.
I ordered seeds for the first time from Garden Paradise Seeds and I can't complain. The delivery to Israel took a little longer but that's our government's fault because customs in Israel can sometime... Vis mer
I didn't receive anything before I received the message to review and I couldn't contact customer service because some errors occurred on their website and their service email wasn't existed. At the e... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Garden Paradise Seeds! We are thrilled to introduce you to our extensive collection of high-quality seeds. Whether you're looking for herb seeds, vegetable seeds, flower seeds, palm and bamboo seeds, or exotic seeds, we've got you covered. In addition, we also provide a wide range of gardening tools to support your gardening journey. At Garden Paradise Seeds, we place great emphasis on both the quality of our products and ensuring customer satisfaction. Our ultimate goal is to exceed your expectations from the moment you make a purchase. We strive to provide an exceptional gardening experience, helping you cultivate beautiful and thriving plants. Explore our diverse selection of seeds and gardening tools, and embark on a rewarding journey to create your own garden paradise. Should you have any questions or need assistance, our dedicated team is here to assist you. Thank you for choosing Garden Paradise Seeds. We look forward to being a part of your gardening success! Happy gardening.
Kontaktopplysninger
23 Windmill Court, A91RDD7, Dundalk, Irland
- service@gardenparadiseseeds.com
- gardenparadiseseeds.com
2,7
Under middels
301 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Garden Paradise Seeds Ltd.
Dear Nawal,
We sincerely apologize for the inconvenience you have experienced. We would like to provide you with some context for the situation.
Recently, our team underwent restructuring, and we are now operating from two different countries, with our warehouse located in Berlin. This transition unfortunately led to some disruptions in our processes.
We are pleased to inform you that your package was handed over to DHL today and will be picked up tomorrow. The tracking code for your package is LF666381650DE, and it should arrive within 3-5 days.
We deeply regret any inconvenience this has caused you and appreciate your understanding. We look forward to welcoming you back as a satisfied customer soon.
Best regards,
Laura
je n ai jamais reçu le colis (recu 1mois et une semaine plutard) :(
ca y est j ai recu les graines (commande le 29 04 recu 05 06) :(
je n ai pas recu de commande ni de confirmation d envoi du transporteur !!!!!!....
je n ai jamais reçu le colis , ni de remboursement et aucune réponse a mes mail !!!
29. april 2024
Svar fra Garden Paradise Seeds Ltd.
Cher Sébastien,
Nous vous présentons nos sincères excuses pour les désagréments que vous avez rencontrés. Nous aimerions vous fournir quelques explications sur la situation.
Récemment, notre équipe a subi une restructuration et nous opérons désormais depuis deux pays différents, avec notre entrepôt situé à Berlin. Cette transition a malheureusement entraîné quelques perturbations dans nos processus.
Nous avons le plaisir de vous informer que votre colis a été remis à DHL aujourd'hui et sera récupéré demain. Il devrait arriver sous 3 à 5 jours.
Nous regrettons profondément les inconvénients que cela a pu vous causer et nous vous remercions de votre compréhension. Nous espérons vous revoir bientôt en tant que client satisfait.
Cordialement,
Laura
I have given up now
I have given up now. I’ve tried everything- writing emails, using the chat option, texting via WhatsApp ( hasn’t been delivered for days) and calling. I am sad because I really thought this shop was legit, and I lost 50€ now.
They took the money, and didn’t give me any information about the delivery. My package never got delivered, even though it says that the order has been fulfilled. It has not, and I am truly disappointed. I’ve waited a whole month now.
7. april 2024
Anmeldelse skrevet uten oppfordring
ScamAlmost a month and no seeds received
Almost a month and no seeds received. No email, no answers, nothing.
Just a recorded message.
A scam
A scam
30. mars 2024
Anmeldelse skrevet uten oppfordring
Was told in the chat that they were…
Was told in the chat that they were having DHL and new warehouse issues, after long days of waiting without any update. Still no update after few days, so I contact them in the chat again: no reply. I asked for a refund: no reply. I send an email for a refund, after 13 days of absolutely no update: still no reply.
I think you can understand I never received my seeds as well. I can understand you can have problems with shipping, but you can also send updates, emails, etc, to your customers. They went full radio silence, it feels scammy.
3. april 2024
Svar fra Garden Paradise Seeds Ltd.
Dear Marie Charrier,
We sincerely apologize for the inconvenience you have experienced. We would like to provide you with some context for the situation.
Recently, our team underwent restructuring, and we are now operating from two different countries, with our warehouse located in Berlin.
We are pleased to inform you that your package was handed over to DHL today and will be picked up tomorrow. The tracking code for your package is LF666381646DE
, and it should arrive within 3-5 days.
We deeply regret any inconvenience this has caused you and appreciate your understanding. We look forward to welcoming you back as a satisfied customer soon.
Best regards,
Garden Paradise Seeds
Trotz Bezahlung und mehrfacher Anfragen keine Lieferung und keine Rückmeldung
Am 4. April wurden Bambussamen bestellt, welche direkt bezahlt wurden. Nachdem lange keine Versandbestätigung noch anderweitige Rückmeldung außer der automatischen Bestellbestätigung am Bestelltag kam, habe ich am 16. April nachgefragt, wann die Lieferung erfolgt. Diese Anfrage habe ich am 18. April auf Englisch wiederholt. Bis heute habe ich keine wirkliche Rückmeldung bis auf die automatischen Antworten auf meine Anfragen, dass sie sich um die Anfragen kümmern wollen würden.
9. april 2024
Svar fra Garden Paradise Seeds Ltd.
Lieber Dirk Philipp,
wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie erlebt haben. Wir möchten Ihnen gerne den Hintergrund für die Situation erläutern.
In letzter Zeit hat unser Team eine Umstrukturierung durchlaufen, und wir operieren nun aus zwei verschiedenen Ländern, wobei sich unser Lager in Berlin befindet. Diese Umstellung hat leider zu einigen Unterbrechungen in unseren Prozessen geführt.
Wir freuen uns, Ihnen mitteilen zu können, dass Ihr Paket heute an DHL übergeben wurde und morgen abgeholt wird. Der Tracking-Code für Ihr Paket lautet
00340435095664700730
und es sollte innerhalb von 3-5 Tagen eintreffen.
Wir bedauern zutiefst die Unannehmlichkeiten, die Ihnen dadurch entstanden sind, und danken Ihnen für Ihr Verständnis. Wir freuen uns darauf, Sie bald wieder als zufriedenen Kunden begrüßen zu dürfen.
Mit freundlichen Grüßen,
Laura
I bought almost 20€ of seeds and never…
I bought almost 20€ of seeds and never got them. Tried to contact them by WhatsApp and email and didn’t get any answer.
This seams a scam website. Be careful
20. april 2024
Anmeldelse skrevet uten oppfordring
Garden Paradise ist ein schneller und…
Garden Paradise ist ein schneller und höflicher Kundenservice, der Versand war blitzschnell und es gab auch kostenlose Samen! Ich bin sehr froh, diesen Online-Shop über Google gefunden zu haben.
26. mars 2024
BUYER BEWARE: Order not shipped/received, no customer service
FURTHER EDIT: 30 April 2024
STILL WAITING FOR RESPONSE FROM VENDOR, FOR PRODUCT ORDERED OR REFUND. NO CONTACT SINCE FROM THEM SINCE THEIR REPLY TO THIS REVIEW.
EDIT: Following the reply below from the vendor and an email, I was told the seeds would be sent at the end of the following week, which I agreed to. Once again, I have not received either a shipment notice or the seeds nor have I received any response to my email querying this.
I therefore see no reason to change my rating of this company and once again I strongly caution against using Garden Paradise Seeds.
----
I ordered my seeds in March and was advised I would be emailed shortly when they shipped. That was the last I heard from this company until this week I was bombarded with multiple requests by email to review them on here and to review their products on their website and informed that they had successfully fulfilled my order.
I have contacted their customer service email and simply received a would-be-comical auto-reply and nothing else. If it weren't for several more positive, apparently genuine reviews on here I would deem this vendor to be an online scam. As it is, my opinion of them lies firmly with my fellow negative reviewers.
22. mars 2024
Svar fra Garden Paradise Seeds Ltd.
Dear Customer,
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience you have experienced. We deeply regret that your order has not been shipped or received as expected, and we understand your frustration with the lack of communication and customer service.
We are currently investigating the issue with your order and are committed to resolving it promptly. Rest assured, your satisfaction is our top priority, and we are taking immediate steps to address the concerns you've raised.
Regarding the bombardment of review requests, we understand how this may have added to your frustration, and we apologize for any inconvenience caused. We value your feedback and understand the importance of honest reviews, but we also recognize that it must be provided at the appropriate time and under the right circumstances.
As for the auto-reply from our customer service email, we apologize for the inconvenience. We assure you that your message has been received, and we are working diligently to respond to all inquiries as quickly as possible. In the meantime, if there is anything specific you would like to address or if you have any further concerns, please feel free to reach out to us directly, and we will be more than happy to assist you.
In light of the inconvenience you've experienced, we would like to offer you a full refund for your order. Please let us know if you would like to proceed with this option, and we will process it for you immediately.
Once again, we apologize for the inconvenience and frustration you have experienced. We value your business and your feedback, and we are committed to making things right for you. Thank you for your patience and understanding.
Warm regards,
Laura
Fast delivery
22. mars 2024
המשלוח לא הגיעה אלי עדיין אחרי 9 ימים
היחס גרוע קשה לדבר עם נציג שם אף אחד לא עונה ובנוסף המשלוח שלי אחרי 9 ימים עדיים לא הגיעה וממש אכזבה ומרגיש שסתם ביזבזתי כסף כי בנתיים לא קיבלתי כלום אני מרגישה שגנבו אותי
17. mars 2024
Svar fra Garden Paradise Seeds Ltd.
הידעתם שאנו מוכנים לקבל על עצמנו כל סיכון. אנחנו לא צופים למשוך אותכם למשהו נגד רצונכם. אם אתם לא מרוצים עם השירות שלנו פשוט תקבלו החזר. אתם רק צריכים לשלוח את המוצר חזרה אלינו.
Quick delivery and a surprise free gift…
Quick delivery and a surprise free gift included.
14. mars 2024
difficile d' acheter des graines de…
difficile d' acheter des graines de courge cendrée donc très heureuse de les avoir reçu très bien emballé.
9. mars 2024
Spot on delivery
Seeds were delivered on time. Came nicely packed with a free gift. Customer support via e-mail is a bit complicated but they respond to questions on their website.
25. mars 2024
Reçu
Commande bien reçue malgré l’absence de numéro de suivi du colis. Graines plantées. En attente de résultats
14. mars 2024
Encomenda realizada à 3semanas e ainda…
Encomenda realizada à 3semanas e ainda não recebi. Nem qualquer comunicado.
6. februar 2024
Svar fra Garden Paradise Seeds Ltd.
Querido cliente,
Gostaríamos de pedir desculpas sinceras por você ainda não ter recebido seu pedido. Você poderia, por favor, confirmar se já os recebeu? Enviamos seu pacote em 16/02/24.
Obrigado pela sua paciência e compreensão.
Atenciosamente,
A equipe GPS
Prodotto ottimo
7. februar 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.