Ordered my new Starter Motor and paid for next day delivery and due to DPD being idiots they didn’t deliver. Contacted Heritage and the guy i spoke to couldnt be more more apologetic and refunded t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Schnelle Lieferung und sehr gutes Preis/Leistungs- Verhältnis. Allerdings wurde bei der Lieferung 2 verschiedene Ausführungen geliefert. 1x lackiert und 1x roh, was natürlich nicht sehr gut ist. Auf... Vis mer
Their website is impressive. Clear, smooth and informative. An out-of-stock part on back order arrived within days and the parts are all as ordered. I'm pleased. Thanks. Martin G.
Parts are good quality and look great ( not yet fitted) however customer service contact is very difficult. We ordered over the German site ( Bremen) we did not receive anything about delivery, only... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Buy car parts, spares and accessories online for enhancement, performance and restoration of Porsche and VW cars and vans at Heritage Parts Centre, specialist suppliers of spare parts for your classic car or campervan
Kontaktopplysninger
47 Dolphin Road, BN43 6PB, Shoreham-by-Sea, Storbritannia
- 01273444000
- help@heritagepartscentre.com
- heritagepartscentre.com
Ingen tidligere historie av å be om anmeldelser
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Har svart på 76 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Found exactly what I was looking for
Found exactly what I was looking for. Fast delivery, well packaged, a great service 👍
Great customer service
Ordered my new Starter Motor and paid for next day delivery and due to DPD being idiots they didn’t deliver.
Contacted Heritage and the guy i spoke to couldnt be more more apologetic and refunded the whole delivery cost.
Brilliant service knowledgable staff.
Great service and high quality VW parts
As a customer in Sweden I’m really saticfied with both price and freight cost, but also with great service and information about my order from point of order to delivery. The ordered body panel was well packed and in a great quality. I’ll be back for more VW parts!
Easy to use website
Easy to use website. Fast delivery and good prices. Thanks.
good quality item
very speedy delivery
very speedy delivery, part came in good condition, was fitted and is working great currently

Svar fra Heritage Parts Centre
Quick delivery of voltage regulator for…
Quick delivery of voltage regulator for alternator .
Sensible price too.
Very helpful/quick delivery
Very knowledgeable and quick service. Would recommend to try for yourself
I order on line
I ordered on line. Easy to find what I was looking for and check out process was straight forward. Delivered within two days. Great service
Impressive, clear, smooth and informative
Their website is impressive. Clear, smooth and informative. An out-of-stock part on back order arrived within days and the parts are all as ordered. I'm pleased.
Thanks. Martin G.
Great service
Great service. Now I know about the Heritage Parts Centre, I’ll be using them again in the future.
the part arrived with no damage
the part arrived with no damage. fits perfectly on the headlights
Unhelpful customer service with incorrectly supplied parts
Very unhelpful with putting right there mistake.With no assistance with the return, bluntly told that this was their terms and conditions. Incorrect supplied parts by the company which where ordered correctly for my vehicle. The company admitted that these can only be supplied by the Porsche dealer. After there Porsche parts specialist told me they were initially correct, they then told me they where for the 2.7 model 'sorry. Please open a request, but return at your cost.
This turns out to be the same price as the parts them selves.
Told that they would contact me via email, still waiting...
Under the circumstance their should be some sort of contingency in the system for mistakes in there system for correctly ordered parts that clearly don't fit and are still live on the system. Looking online several other customers have had the same experience.
Save yourselves the pain and just go to the dealer

Svar fra Heritage Parts Centre
Excellent front end fast delivery
Excellent front end fast delivery
Sehr enttäuschend
Sehr enttäuschend. Die gelieferte Ware entspricht nicht der Beschreibung. Statt des angegebenen 1 Meter langen Unterdruckschlauchs wurde eine kürzere Länge geliefert. Zudem erscheinen die berechneten Versandkosten von 5,99 € angesichts der tatsächlichen Versandart unverhältnismäßig hoch. Insgesamt bin ich mit dem Kauf nicht zufrieden.

Svar fra Heritage Parts Centre
Great service.
Courteous and informative service
I was impressed by the prompt and informative information provided regarding my order placement and delivery .
Tutto bene ricambio perfetto
Tutto bene ricambio perfetto

Svar fra Heritage Parts Centre
Bit Slow to Despatch Stock. No Response to Quality Problem So Far
It took longer than I’d expected for Heritage Parts Centre to ship the 2 axle seal kits I’d ordered. They seem to take several working days to get to despatching parts.
Also, one of the circular inner spring seals failed, just as the seal assembly was being carefully mounted to the axle. A split second later and it wouldn’t have been caught until the seal failed. I had to use the 2nd seal kit I’d ordered for the other side of the axle. So, the seal replacement is only half done. I’ll have to call HPC to chase up a response, hopefully resulting in receiving a replacement seal kit. I’ll then have to wait for good weather and get all the gear out again, before I can enjoy my classic car.
I’ve emailed HPC through their website complaints procedure about it, with my order details but, still haven’t had any response after 3 working days.
Like most classic car enthusiasts, I need availability of spares through after-market suppliers and I appreciate the pressures on small & medium sized businesses, especially these days. But, when suppliers take your money on ordering, I’d hope for faster and in this case, even some response at all to quality problems.

Svar fra Heritage Parts Centre
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