Game.City Anmeldelser 297

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a problem with The Chase crashing all the time, I emailed customer support and they looked into the problem for me and also offered me a new game for free while they looked into the problem. T... Vis mer

Vurdert til 4 av 5 stjerner

Some good fun games. Have experienced some glitches but these are minor. Some questions didn't accept correct answers? On Pointless same questions repeat too often (good version otherwise), Catchphras... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Bought Universally Challenged to play over Christmas and unfortunately it's full of AI slop. Questions are either ridiculously easy or impossible and the final round was clearly created by AI - some... Vis mer

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Vurdert til 5 av 5 stjerner

The games available were exactly what we needed during the festive period. Catchphrase, deal or no deal, catchphrase and the 1% club went down extremely well with the family and all age brackets rang... Vis mer

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Informasjon om virksomheten

  1. Dataspillbutikk
  2. Programvareselskap

Skrevet av virksomheten

Party games to play on your TV. Round up the gang, switch on your TV and get ready to play Game.City party games together on the big screen. Games include: The 1% Club, Catchphrase, Pointless, Deal or No Deal, Doodly, I Put That, Million Dollar Money Drop and so much more!

Our Promise to you

Skrevet av virksomheten

We're committed to our customers!
We have a longstanding commitment to treat all our customers with respect, support and kindness

Our product promise

Start playing our online games instantly with friends/family

We have a longstanding commitment to treat all our customers with respect, support and kindness. We aim to address any concerns as soon as possible.

Kontaktopplysninger

Promotion box for Game.City

Party games on the BIG screen!

Bring the party to your TV with Game.City!

4,2

Bra

TrustScore 4 av 5

297 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

Loved this game

Loved this game! We are a very quizzy family and this blew us out the water ! We love every single game and we’ve played with ages from 8 right upto 69 ! Well done game city this is mega !
My advice is get it you won’t be disappointed!

31. desember 2025
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Svar fra Game.City

Thanks so much for your wonderful review, Claire.

We've got many more games on the way for you. :)

All the best,

Matt

Vurdert til 5 av 5 stjerner

Good selection of games, very fun!

So much fun! They have a number of games to play with family or friends.
Our favourite is scribe, which works really well in this digital format and always produces laughs.
There is also an app on fire sticks which I didn’t realise at first, but can be accessed from anything with a web browser.

9. januar 2026
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Hey Thomas

Thank you so much for you wonderful review, it means a lot!

Have a great day. :)

Matt

Vurdert til 1 av 5 stjerner

How can I make a complaint and get my…

How can I make a complaint and get my money back? You have to constantly log back into the games, making it frustrating more than enjoyable. I was told I would get the 1% club when it came out, but I got nothing. Total waste of money.

30. november 2025
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Svar fra Game.City

Hi Julie,

It's regrettable to hear you've had a negative experience with us. I've taken a look at your ticket and now responded to you - so hopefully we can get things resolved in no time.

All the best,

Matt

Vurdert til 2 av 5 stjerner

Full of AI slop

Bought Universally Challenged to play over Christmas and unfortunately it's full of AI slop. Questions are either ridiculously easy or impossible and the final round was clearly created by AI - some films are impossible to guess from the picture, some people have three legs or too many arms, sometimes the answer was just shown in writing in the picture.

Plaid twice and won't be playing again.

2. januar 2026
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Hey Rebecca,

Universally Challenged was our first AI-based game, and that's part of the point! We wanted to make something a bit different with it - to play on the avatars and have something unique to your ordinary quiz show. Sorry to hear you weren't a fan.

We'd be more than happy to issue you a refund, please just email us at info@thegamescollective.com.

All the best,

Matt

Vurdert til 2 av 5 stjerner

Not enough content!!

Despite how much fun I did have with game city it was quite dissapointing that after id played catchphrase and 1% and pointless maybe 3-4 times it was already circling back to the same questions and answers which obviously ruins it.

Not sure if i was just really unlucky but just seems as if there isnt enough content for the games outside of 3-4 play throughs which is seriously dissapointing and to be honest id requst a refund if i could!

24. desember 2025
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Hey Tish

Firstly thanks for you review. :)

Sorry to hear about the issues faced with the content - this should most definitely not be happening as all our games have 100s of questions and we save the questions you've already seen.

Please could you email us at info@thegamescollective.com - we'd love to make this right. We can also discuss refunds and compensation at this point. :)

Thanks so much,

Matt

Vurdert til 3 av 5 stjerner

Every time we play 1% club it cuts out…

Every time we play 1% club it cuts out and turns off. Such a shame as it would be amazing if this didn't happen.

1. januar 2026
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Good morning Helen.

Thanks for leaving a review - we're sorry to hear about the issues you're facing on The 1% Club.

Please could you drop us an email at info@thegamescollective.com - we'll be able to get you help in no time. :)

Thanks so much,

Matt

Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We recently bought two games from Game City – Catchphrase and The 1% Club.

Catchphrase is brilliant by the way – such a good game with loads of different phrases. We’ve played it loads and haven’t had the same one twice yet.

Unfortunately, The 1% Club kept glitching and crashing, and we never managed to get to the 1% question, which was really disappointing as we love watching it on TV.

I contacted customer services today and was honestly so impressed. Viktoriia replied very quickly (especially considering it was New Year’s Day!) and resolved the issue straight away. She kindly offered to add two games of our choice to our account and let us keep The 1% Club too, which was such a lovely gesture.

Amazing customer service, quick responses, and a really fair solution. A big thank you to Viktoriia – we’re really looking forward to playing our new games, Herd Mentality and The Chameleon.

Would definitely recommend Game City.

1. januar 2026
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Svar fra Game.City

Good morning Sam,

Hope you're well.

Thanks for your review - it's really great to hear you enjoyed Catchphrase so much!

Regarding The 1% Club - we're going to be addressing the bugs that have come to our attention over the Christmas period. We will then release an update notifying everyone.

We'll pass on your thanks to Viktoriia - we're glad she could help you out so quickly. :)

All the best,

Matt

Vurdert til 1 av 5 stjerner

DO NOT BUY CATCHPHRASE

DO NOT BUY CATCHPHRASE! Complete RIP OFF. There is a total of 15-20 Catchphrases - so as soon as you play the game for a 2nd time, you already know the answers. £9.99 for a game that has one single use is a complete rip off. Do not pay for this rubbish. I have emailed for a refund and await a response. Lazy development and a complete con. AVOID!

31. desember 2025
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Hi Kane

Thanks for sharing your feedback. We’re really sorry to hear that your experience didn’t meet expectations — that’s never what we want for our players.

Just to reassure you, the game actually includes over 400 catchphrases, with new ones being added all the time. If you were only seeing a small selection, it sounds like something may not have loaded correctly, which is something our team can quickly help with.

Our support team is available 24/7, including over Christmas and New Year, so please feel free to drop us a message on

info@thegamescollective.com

and we’ll happily look into this for you and help resolve the issue (including your refund request).

We appreciate feedback and would love the chance to turn this around for you.

Vurdert til 5 av 5 stjerner

Great fun Great value

Great fun over Christmas playing a variety of games with the family. Great price and hours of entertainment 🥳

31. desember 2025
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Thanks so much for your review, Amy! Glad to hear you've had such fun playing Game.City over the festive period. :)

All the best,

Vurdert til 5 av 5 stjerner

Fantastic games

Fantastic games! Incredible customer service! Good price! What's not to like?

30. desember 2025
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Hey Matthew.

Thank you so much for the awesome review - we really appreciate it. :)

Thanks

Matt

Vurdert til 5 av 5 stjerner

Great games. Awesome help desk!

Bought 2 x games just before Christmas. So good I bought 2 more to play New Year's Eve. What I didn't realise at the time was that I'd ordered them on 2 different emails so missing games when logged in.
An email sent to see if I could get them all on the same email log in was answered and dealt with immediately. Less than 5 minutes from sending and my error had been corrected! Fantastic service as well as fantastic games!
Highly recommended.
Huge "thank you"!!!

29. desember 2025
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Thanks for your wonderful review, Paul. It's great to hear you had both a great experience in-game and also with our amazing support team.

Enjoy your New Years!

All the best,

Matt

Vurdert til 2 av 5 stjerner

Good fun but after you’ve played each…

Good fun but after you’ve played each game a few times the same questions come up again and again and it’s very repetitive

27. desember 2025
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Svar fra Game.City

Hey James,

That's definitely not supposed to happen!

Please could you email our wonderful support team at info@thegamescollective.com? They'll provide some troubleshooting and suggested fixes.

Thanks so much,

Matt

Vurdert til 5 av 5 stjerner

So much fun for all the family

We were sold this at the Ideal Home at Christmas and the salesmen was really good and demo'ed the games for us. I had worried that it wouldn't be as good when we got it home, but I needn't have worried - it's fantastic!

The games are all really fun - our favourite so far has been scrawl, that one had us actually crying with laughter. We've also bought the 1% club and Pointless and these are both also great.

26. desember 2025
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Morning Helen,

Thank you so much for your wonderful review. Not sure who was selling to you, but it's good to hear they did a great job. ;)

We're glad they've been a hit for you at home, and will continue to be! We have lots of exciting updates coming in the New Year, so keep your eyes peeled for those.

Thanks again,

Matt

Vurdert til 5 av 5 stjerner

Excellent when playing all in the same…

Excellent when playing all in the same room.
Would love to see this being able to play remotely as our family are not in the same country so playing together would be a fantastic addition

25. desember 2025
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Hey there.

Thank you for your review. We are listening, and will have new features in the New Year so we can keep evolving games nights (and days)!

Thanks,

Matt

Vurdert til 1 av 5 stjerner

Paid £8.99 for Catchphrase each game…

Paid £8.99 for Catchphrase each game was over in 5 minutes. Really disappointing. I assumed it would be like the real game show with all the same rounds and that it would last at least an hour! Not value for money

26. desember 2025
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Hi Pauline,

Our games are made to be party-like games, which are easy to play and give you the freedom to play more - or less!

We're sorry to hear you weren't a fan of our take on the game and would be happy to issue you a refund. Please email our team at info@thegamescollective.com and we'll get you sorted in no time.

All the best,

Matt

Vurdert til 5 av 5 stjerner

Christmas gift

I bought these games to play on Christmas Day with the family. It was an absolute blast! Lots and lots of laughing and great family time. I loved that everyone could have a go and it was so much fun!!

27. november 2025
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Svar fra Game.City

That's wonderful feedback, Claire - thank you so much!

We hope you continue to enjoy our games with friends and family. :)

All the best,

Matt

Vurdert til 5 av 5 stjerner

Games & Support are A1

Games are fantastic, the family love playing them all together.

the support is even better.

I had an issue where I bought a game on the wrong account & could not find my original one.

Viktoriia on your support team got me up & running in minutes, on Boxing Day! I sent the email not expecting anything till after the holidays.

You don’t get support like that nowadays.

26. desember 2025
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Svar fra Game.City

Hey Chris,

Thank you so much for your wonderful review. We're glad the team could support you quickly and efficiently - enjoy the rest of the festive season!

Thanks,

Matt

Dette er Trustpilot

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Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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