Future Health Biobank Anmeldelser 

291
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

It was a pleasure working with Future Health Biobank company . Caring , polite , patient , thoughtful and always available when needed . Used them twice for my both children and when I called bac... Vis mer

Vurdert til 2 av 5 stjerner

On 2 April, 2020 we gave the samples of the stem cells to Future Health Greece to send them to Switzerland. They told us that after one month we would receive an email from Switzerland referring... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Future BioBank has been the best choice for the collection of our daughter's stem cells. They always been professional and nice, following us in all the process. i found the system of how they man... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Absolutely amazing experience! So easy and professional. We were guided all the way and customer service team are always available. Once we went to the hospital we kept on updating the collector/cour... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Bioteknologifirma

Skrevet av virksomheten

Welcome to Future Health Biobank, one of the world's most accredited stem cell bank. Protect your family's future health with umbilical cord blood & tissue stem cell banking and genetic screening.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

291 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(291)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Lack of responsiveness: Need help

On 2 April, 2020 we gave the samples of the stem cells to Future Health Greece to send them to Switzerland.
They told us that after one month we would receive an email from Switzerland referring the results of the stem cells' samples.
Up to this date we haven't received anything and the office in Greece is unable to give us a credible answer about the results although over 20 days have elapsed.
Considering this lack of responsiveness for these initial results, we wonder what will happen in case we need the stem cells.
Will they arrive from Switzerland to Greece and how long would it take?

25. mai 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Future Health Biobank

Dear Fotakis,

Thank you for your feedback, we have raised your concerns with our Greek office and I understand you have since received your results in full.

I can confirm that if you ever require your samples for treatment we can arrange transportation within 48 hours.

Please do reply to the email correspondence our Operations manager has sent to you if you have any other queries.

With Best Wishes, FHT UK

Vurdert til 5 av 5 stjerner

Very satisfied with the service I have…

Very satisfied with the service I have received from future health biobank.

15. mai 2020
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Svar fra Future Health Biobank

Thank you for your review Anisa, we are glad you are pleased with the service.

Best wishes,
Future Health Biobank-UK Customer Care Team

Vurdert til 5 av 5 stjerner

Staff are very polite and responsive

Staff are very polite and responsive. they are very skilled in problem solving. thanks

2. mai 2020
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Svar fra Future Health Biobank

Thank you for your kind review Eylem!

Kindest regards,
Future Health Biobank-UK Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. Explained the process really well. Lovely friendly phlebotomist. The whole process was simple and straightforward.

1. mai 2020
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Svar fra Future Health Biobank

Thank you for your lovely review Manvinder!

Best wishes,
Future Health Biobank-UK Customer Care Team

Vurdert til 5 av 5 stjerner

Very professional seamless experience…

Very professional seamless experience from first contact to the phlebotomist who was very reassuring, calming & knowledgeable. It’s all so organised anyone considering private cord banking is in great hands, I have since booked for dental pulp stem cell banking for my eldest child. Wouldn’t hesitate to recommend.

1. mai 2020
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Svar fra Future Health Biobank

Thank you Emma for your lovely review, we are so glad you have been pleased with our services!

Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent customer service

Shannon is extremely helpful, she communicates fully and with a friendly manner.

Sunday was incredible on the day, and prior. Always checking in, updating us where he is and putting us at ease straightway. A true professional.

1. mai 2020
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Svar fra Future Health Biobank

Thank you Catherine for your lovely review, we are so glad you have been pleased with our services!

Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

Very helpful call centre

Very helpful call centre. Very fast response to all my queries. I will recommend Further Health to all my friends.

19. april 2020
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Svar fra Future Health Biobank

Thank you Martina for your lovely review, we are so pleased you would recommend us to all your friends!

Kind regards,
UK Customer Care Team-Future Health Biobank

Vurdert til 5 av 5 stjerner

Good Service and Helpful Team

9. april 2020
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Svar fra Future Health Biobank

Thank you for your lovely review!

Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

fantastic support,very helpfull,exelent…

fantastic support,very helpfull,exelent organization.many thanks to the team

2. april 2020
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Svar fra Future Health Biobank

Thank you Mr Siderov for your lovely review, we are so glad you have been pleased with our services!

Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

Great!!!

Staff are very helpful and service was excellent. Second time we have used FHB in 14 months.

2. april 2020
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Svar fra Future Health Biobank

Thank you Stephen for your lovely review, we are so glad you have been pleased with our services!

Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service, brilliant communication! Thank you

2. april 2020
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Svar fra Future Health Biobank

Thank you Vangeliya for your lovely review!

Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

Highly recommend

We are very happy with Future Health service and highly recommend them

30. mars 2020
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Svar fra Future Health Biobank

Thank you for your lovely review Tsvetoslav!

Kindest regards,
Future Health Biobank-UK Customer Care Team

Vurdert til 5 av 5 stjerner

Helpful and reliable

The staff was helpful with the informations and the whole process.
The person harvesting the cells was also patient and helpful.
Although the birth process wasn't straight forward and easy, the cells harvesting and processing made our life a lot easyer.
Thanks!

13. mars 2020
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Svar fra Future Health Biobank

Thank you Adrian for your lovely review!

Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent

Excellent, friendly and professional service.

10. mars 2020
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Svar fra Future Health Biobank

Thank you for your lovely review Suzanna!

Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

Everything has been and is great !

Everything has been great since we have contacted them until we sent back the kit after birth. The phlebotomist has waited quite a few hours for the birth due to some complications with the baby but always happy and respectfull. Kit collection after that has been very easy and straightforward.Received all the documentation after that and cannot express how happy we are with the choise we made in chosing future health biobank.

4. mars 2020
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Svar fra Future Health Biobank

Thank you for your lovely review, we are so pleased everything went smoothly for you!

Kind regards,
Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent service and very friendly…

Excellent service and very friendly would recommend it to all my friends

3. mars 2020
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Svar fra Future Health Biobank

Thank you for your lovely review Ivan!

Kind regards,
Future Health Biobank - UK Customer Care Team

Vurdert til 5 av 5 stjerner

I have decided to store my baby stems…

I have decided to store my baby stems cells after meeting Ms. Banan AlZubi who explained the benefits and process in details and convinced me and my husband that this is the right thing to do for the future. Banan showed efficiency in dealing with our case and made sure that we got the best service. I highly recommend dealing with Mrs. Banan from future health. She is very professional and lovely lady!!

3. mars 2020
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Svar fra Future Health Biobank

Thank you for your lovely review!

Kind regards,
Future Health Biobank - UK Customer Care Team

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