Furniture Island Anmeldelser 

125
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ordered on 23 August and still haven't received a dispatch update. I've also emailed and received no response, yet I'm repeatedly being asked to leave a review. Not impressed with the communication or... Vis mer

Vurdert til 5 av 5 stjerner

Ordered the link modular sofa from the Leicester store fiaz was really helpful and knowledgeable and we placed the Order back in May. I am very much so looking forward to receiving the sofa looking a... Vis mer

Vurdert til 5 av 5 stjerner

Purchased my sofa from Furniture Island a few months ago. Having had it now for a few months I can confidently say I made the right choice. The sofa is doing us great, the customer service we received... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I recently bought a Torrington Coffee Table from Furniture Island. It was at least 30% cheaper than other online retailers and the cheapest I could find online. The order was confirmed on the 2... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk

Skrevet av virksomheten

Furniture Island aims to offer you a range of high quality and luxury furniture product at affordable costs. Our vast assortment of corner sofas, dining tables, cabinets, wardrobes, sofas and bedroom sets make you feel like you are sitting, sleeping and living in the lap of luxury.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

125 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(125)

11 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Don't trust them

Don't trust them.
Writing another review as still heard nothing. They always claim they'll call you back then don't. When you call to ask why they haven't yet it's a hundred different excuses. Left it a week for them to phone back and they still didn't. Phoned today to find out if it would actually be delivered bht they Said they'd call me back and I said if they didn't then I would be calling them. Tried calling back and phone kept ringing but they then took the phone off the hook so they wouldn't have to answer and would go through to voicemail.
Dont trust them as they've been saying it will be delivered 'next week' for the past 4 weeks. Receptionist 'Ami' is so rude and speaks over you, doesn't let you ask questions or do anything. Puts you on hold then hangs up.

9. desember 2019
Anmeldelse skrevet uten oppfordring
Logoen til Furniture Island

Svar fra Furniture Island

Hi Sarah

We apologise for your experience you've experienced, we request if you can contact our team us on aftercare@furniture-island.co.uk as we are unable to find you on our records.

If you can kindly contact us on the above email with your details we will ensure to have our teams look into this.


Thank you
Management Furniture Island

Vurdert til 1 av 5 stjerner

Purchased a two seater sofa and a 3…

Purchased a two seater sofa and a 3 seater sofa. They Came in boxes, and was put together by two of the companies delivery men. We noticed after a week that there was a gap between the arm and the back of the sofa. I phoned the store and finely got to speak to someone who told me they would get a manager to call me back. This never happened, so I had to chase Them.I did get to speak to a man called Ray who said he would come out to investigate the problem Days went into weeks before i got to speak to Ray again and that was to tell me that He would call me back. Well we’re still waiting. I’ve phoned the shop, phoned Ray and sent an email. We took the sofa apart ourselves to see why there was a gap. Turns out there will always be a gap as the brackets are not level with each other. I wouldn’t recommend buying from furniture island, full of promises and customer service is awful.

5. desember 2019
Anmeldelse skrevet uten oppfordring
Logoen til Furniture Island

Svar fra Furniture Island

Hi Roxanne,

We apologise for your experience you've experienced, we request if you can contact our team us on aftercare@furniture-island.co.uk as we are unable to find you on our records.

If you can kindly contact us on the above email with your details we will ensure to have our teams look into this.


Thank you
Management Furniture Island

Vurdert til 1 av 5 stjerner

this is the worst company i have ever…

this is the worst company i have ever had the displeasure of dealing with once they took payment there rude and abusive sales team tried to change the order and messed us about constantly still not got my 2nd sofa as promised give these cowboys a wide berth

25. november 2019
Anmeldelse skrevet uten oppfordring
Logoen til Furniture Island

Svar fra Furniture Island

Dear Stephen,

We apologise for your experience you've experienced, we request if you can contact our team us on aftercare@furniture-island.co.uk as we are unable to find you on our records.

If you can kindly contact us on the above email with your details we will ensure to have our teams look into this.


Thank you
Management Furniture Island

Vurdert til 4 av 5 stjerner

Really pleased with the corner sofa and…

Really pleased with the corner sofa and 3 seater sofa. Would have given 5 stars but delivery guy called to say delivery was the following day (Tuesday) but didn’t arrive received a call later that day (Tuesday) to say it would be delivered
The following day (Wednesday). Also delivery guys left all packaging

15. november 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

I have ordered sofa bed. Good price. Received delivery in time. The person name ray serve me was an excellent guy. I m impressed of their overall services and will highly recommend to buy your furniture.

16. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

happy with service and sofa

I have ordered my sofa from broadwalk centre in Edgware has my sofa delivered the same week, it came as promised And great service customer service contact and arranged the delivery my sofa was delivering and assembled by the driver checked my sofa was in good condition then I paid the remaining balance. Easy going and friendly service. Many thanks

16. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My wife and I have recently moved into…

My wife and I have recently moved into our first home together and Furniture Island has been so helpful in finding the right furniture for us. Cant thank the team enough for your superb suggestions and all round customer service.

24. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bought sofa and bed

Bought sofa and bed, excellent service. They deliver was in time and the staff was friendly as well. Will definitely recommend to my friends and family.

17. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Bought mattress

Bought mattress, velvet bed and sofa from this company. Delivery was on time, assembly was done properly and the delivery team was very helpful. Thank you

17. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing service

Amazing service. So friendly and helpful. They really care and make you feel welcome. I would highly recommend these guys to anyone looking for a sofa!

16. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great products with good prices

Great products with good prices, I ordered my Alaska sofa 3&2 and the next day had a call from customer service to arrange delivery for the same week, I was so excited and I just received my sofa great service I was happy how easy and simple to order and pay on delivery. Will recommend it

2. april 2019
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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