Website is easy to use, I was going to travel up to the shop, but the YouTube videos on each item was informative enough to aid us in choosing a junior quad bike for my son. Communication was initiall... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really nice delivery man , my grandson saved for this bike and was thrilled when the young man had time to shake my grandsons hand and he was a fellow rider also, the bike arrived a day early
Brilliant service from Funbikes for both bikes that they delivered to us. The delivery driver Kerry was exceptional in her service. Thank you again. Especially to Kerry, 10 out of 10.
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Was not happy with being given less than 24 hours notice of delivery and with work commitments I wasn't able to pick up the email and voicemail until the evening which by then Funbikes had closed an... Vis mer
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![Chaos 1000w 48v SLA Electric Scooter Black [IP54]](https://businessunitproducts-images.trustpilot.com/619e6ac52d1b4777bd044a5e_300pxWide.png)
Informasjon om virksomheten
Skrevet av virksomheten
Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
Fun:Bikes…Let the Fun Begin!
Skrevet av virksomheten
- 7 Day Price Promise
- Find another product of the same specification for a lower price and we will refund the difference!
Kontaktopplysninger
Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, Storbritannia
- 01664 498 640
- sales@funbikes.co.uk
- funbikes.co.uk
4,5
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Ordered an exhaust for one of my…
Ordered an exhaust for one of my dirtbikes it came used full of suit and dirt with scraps and dents all over it and they forgot the back box for it aswell not happy will not be ordering again after they ignored numerous emails
20. august 2026
Svar fra FunBikes
Hi Mr Foley,
We’re sorry to hear about your experience and would like the opportunity to investigate this properly.
We have checked the inboxes for our Parts, Technical Support and Customer Services teams, but unfortunately we have been unable to locate any emails received from the email address registered to your order.
We do not sell second-hand or used parts, so we would particularly like to investigate your concerns regarding the condition in which the exhaust arrived.
Occasionally, customers reply directly to an automated order confirmation or dispatch email. These are sent from a no-reply address, so replies may not reach our support teams.
Could you please check the email address you originally contacted and resend your message, along with any relevant photographs, directly to cs@funbikes.co.uk? Please include your order reference so our Customer Services team can locate the order and investigate both the condition of the part and the reported missing item.
Once received, we’ll be happy to look into this for you.
Kind Regards,
The FunBikes Team
Ordered 3 x replacement batteries for a…
Ordered 3 x replacement batteries for a mini quad from this company. I was specific in my search and order as I only wanted to replace like for like. I knew I paid more to get my exact match seen available with this company. They had sent out different batteries I could have purchased cheaper elsewhere.
I raised this with customer service and the reply being the batteries are an upgrade.
(The batteries run longer and would work on the mini quad but I also didn’t need the 25% longer to get to a full charge for all 3 - an extra 2hrs on the electric meter for a toy - it was just not as ordered or intended!)
I asked if there was any willingness to price match with a link to the same cheaper batteries online after their error - nope. The error meant I would need to spend more time fixing the mistake they made and would only be open to a return. Also the extra time re-ordering and waiting inconvenience. I think could have done better - dispatch of order and customer service.
Edit - had replied to the reply to my review the same day with the order number which will link. Nothing further heard.
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Fliss,
We are sorry to hear there was a problem with your purchase.
Please bear with us while we investigate your comments.
A customer care team member will be in touch to understand the problem and ensure we are helping as quickly as possible.
We may not be able to locate your account from your review name, so please complete the information request to ensure we can investigate quickly.
Best Regards,
The FunBikes Team
Svar fra FunBikes
Hi Allison,
Thank you for your review. We're delighted to hear that you're happy with the bike and found it to be a great choice for a first bike.
We hope it provides plenty of fun and helps build confidence for many enjoyable rides ahead. Thank you for choosing Funbikes, and if you ever need any advice, parts, or assistance, we're always happy to help.
Kind Regards,
The Funbikes Team
This was my second purchase chaos 1600…
This was my second purchase chaos 1600 used and abused 🤣 but lasted 3 years with heavy off road.so got the much better 1600gt sport 30mph+ on tarmac need to keep in first or second for off road inclines as 3rd tends to pop out !good price reasonable delivery time 4 days standard and great aftersales
19. august 2026
Svar fra FunBikes
Hi Andy,
Thank you for your great review. We're delighted to hear that your original Chaos 1600 provided three years of reliable fun and stood up to plenty of heavy off-road use before you decided to upgrade to the Chaos GT1600.
It's fantastic to know you're enjoying your new scooter and are happy with the price, delivery time, and aftersales support you've received. We really appreciate your continued custom and the confidence you've shown in choosing us again.
We hope you enjoy many more years of riding, and if you ever need any assistance, we're always happy to help.
Kind Regards,
The Funbikes Team
Great customer service from Aleks he…
Great customer service from Aleks he gave kiddies some sweets whilst we waited very helpful overall such a great experience at fun bikes today very speedy service
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Keely,
Thank you for taking the time to share your experience.
We're delighted to hear that Aleks helped make your visit such a positive one. It's wonderful to know that you felt well looked after and that everything was handled efficiently while you were with us. Little touches and great service can make all the difference, and we're pleased this was reflected in your visit.
We'll make sure your kind comments are passed on to Aleks, who will be thrilled to receive the recognition.
Please feel free to get in touch if there's anything else we can help with.
Kind Regards,
FunBikes Team
Bought a pit bike 4 years ago
Bought a pit bike 4 years ago, its been fantastic with no problems, even though my sons moved on to a KTM scrambler he still use pit bike and loves it. If ive needed spares easy to order and delivered promptly.
Michael Webb
27. august 2026
Svar fra FunBikes
Hi Michael,
Thank you for your fantastic review. We're delighted to hear that your pit bike has been providing reliable enjoyment for the past four years without any problems. It's wonderful to know that even after moving on to a KTM scrambler, your son still enjoys riding his pit bike.
We're also pleased to hear that whenever you've needed spare parts, you've found them easy to order and that they've arrived promptly. Thank you for your continued support over the years.
We look forward to helping you again whenever you need us.
Kind Regards,
The Funbikes Team
the parts we needed where easy to find…
the parts we needed where easy to find on the website and were delivered quickly, what more do you need
17. august 2026
Svar fra FunBikes
Hi Matthew,
Thank you for your review. We're delighted to hear that the parts you needed were easy to find on our website and that they were delivered quickly.
We work hard to make finding the right parts as simple as possible, so it's great to know everything went smoothly for you. Thank you for choosing Funbikes, and we hope to help you again in the future.
Kind Regards,
The Funbikes Team
Hiya just to let everyone know these…
Hiya just to let everyone know these are a great company to deal with they went outta there way to sort my problem Claire is absolutely lovely a credit to the company thanks again for all your help 10🌟 from me thank you 👌
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Andrew,
Thank you for your fantastic review. We're delighted to hear that you had such a positive experience with us and that we were able to resolve your issue quickly and efficiently.
We'll be sure to pass your kind words on to Claire. She'll be thrilled to know that her help and dedication made such a difference. Comments like yours mean a lot to our team, and we're proud to have colleagues like Claire representing Funbikes.
Thank you again for your support and your amazing 10-star recommendation. If there's ever anything else we can help with, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
Pull start failed after 5 pulls metal very soft
UPDATE
after speaking with Sarah She was really helpful, understanding and professional throughout the situation I completely understand that the original part breaking wasn’t her fault he the team as these things happened, and I appreciate the way she dealt with the issue and helped me
I’ve now placed another order for a replacement pull start and hopefully this one will do the job Thanks again to Sarah for her help and understanding it’s genuinely appreciated
Bought a replacement pull start for my sons FunBikes Excite 50cc Mini Quad V2 (T1 fitment). It arrived, I fitted it correctly, and it broke after just 5 pulls. For a part that you can't easily source elsewhere (it's a proprietary FunBikes fitment), I expected far better quality control.
I've had to order a second replacement and am now waiting to see if it holds up any longer than the first bare in mind it didn’t work at all
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hello William,
We’re sorry to hear that a fault occurred with the item. While faults like this are uncommon, unfortunately they can occasionally happen and are beyond our control.
We completely understand the disappointment, particularly as the item was brand new. We have now issued a full refund for the order.
Please accept our apologies for the inconvenience caused, and thank you for your understanding.
Best Regards,
The Funbikes Team
Good stuff
Aside from a few minor errors in communication, theyre on time and id especially like to mention the lass that delivered my bike, she went above and beyond to facilitate it being delivered as i wasnt there and my dads not strong enough to move a heavy bike.
Absolute top notch lass she needs a payrize
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Bradley,
Thank you for your review. We're pleased to hear that your bike was delivered on time and that, despite a few minor communication issues, you were happy with the overall service.
We're especially delighted to hear such wonderful feedback about our delivery driver. Going above and beyond to ensure the delivery went smoothly and helping when needed is exactly the level of service we strive to provide. We'll be sure to pass your kind comments on to her.
Thank you for your support, and if you ever need any further assistance, we're always happy to help.
Kind Regards,
The Funbikes Team
So I purchased 2 mb250 bikes for my…
So I purchased 2 mb250 bikes for my twins and they arrived in perfect condition no issues there, but when we got to using them we noticed one was slightly slower and sounded abit more like it was struggling. I raised this with them straight away showed them a multimeter reading batteries were perfect so they sent me a replacement motor straight out came in the same week easy to install and fixed the issue. I like to rate a company on how they solve issues that’s where it matters and this experience was good so thank you fun bikes, I have 2 happy boys.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi,
Thank you for your fantastic review. We're delighted to hear that both MB250 bikes arrived in perfect condition and that, when you noticed an issue with one of them, our team was able to help quickly by sending out a replacement motor.
We completely agree that it's how a company resolves problems that really matters, so it's great to know you were happy with the support you received and that the replacement fixed the issue. Most importantly, we're thrilled to hear that you now have two happy boys enjoying their bikes.
Thank you for choosing Funbikes, and if you ever need any further assistance, we're always happy to help.
Kind Regards,
The Funbikes Team
Had a couple issues with the bike
Had a couple issues with the bike, they sent Gavin out to collect the bike, fun bikes repaired the issues at no cost to us as was under warranty, then within a few days gavin again delivered the bike back to us. Very friendly, rang 20 mins before arrival, excellent delivery driver thanks gavin
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi,
Thank you for your review. We're sorry to hear that you experienced a couple of issues with the bike, but we're pleased we were able to resolve them quickly under warranty.
It's great to hear that Gavin provided excellent service when collecting and returning the bike, keeping you updated with a call before arrival and making the process as smooth as possible. We'll be sure to pass on your kind comments to him.
Thank you for your patience and support. If you ever need any further assistance, we're always happy to help.
Kind Regards,
The Funbikes Team
My driver Gavin was super helpful with…
My driver Gavin was super helpful with the delivery wheeled the bike to the exact spot I asked for and also gave the hours notice pre call a brilliant experience all round with funbikes super simple to order also kept me updated via email on delivery time slots would definitely recommend
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Louis,
Thank you for your fantastic review. We're delighted to hear that Gavin provided such helpful service and made sure your bike was delivered exactly where you wanted it. It's also great to know that the advance call and delivery updates helped make the whole process smooth and convenient.
We're pleased that you found ordering simple and that our communication kept you informed every step of the way. Thank you for your recommendation, and we'll be sure to pass your kind comments on to Gavin.
Kind Regards,
The Funbikes Team
Great service from Gary today…
Great service from Gary today delivering my son’s bike. Extremely friendly and helpful and even carried the bike into the house for me. Thank you. Kris
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi,
Thank you for your fantastic review. We're delighted to hear that Gary provided such friendly and helpful service when delivering your son's bike. Going the extra mile to carry it into the house is exactly the kind of customer care we strive to provide.
We'll be sure to pass your kind comments on to Gary. We hope your son enjoys his new bike, and we really appreciate you taking the time to share your experience with us.
Kind Regards,
The Funbikes Team
Fast and informative delivery the…
Fast and informative delivery the driver gavin was extremely helpful
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Shane,
Thank you for the great feedback!
We're pleased to hear your delivery was quick and informative, and that everything went smoothly. It's especially nice to know you found the driver so helpful during the process.
We really appreciate your support and hope you enjoy your purchase.
If there's ever anything else you need, we're only a message away.
Kind Regards,
The Funbikes Team
Svar fra FunBikes
Hi Dominik,
Thank you for your review. We have noted your report regarding the bike misfiring and previously asked for evidence of the issue so that our Technical Team could investigate further. Unfortunately, we have not received any further contact or evidence from you regarding this.
I have now arranged for one of our technicians to give you a call to discuss the issue and help determine the next steps. Please be aware that we may still need you to provide video evidence of the fault so that our Technical Team can properly assess the issue and work with you towards a resolution.
We look forward to speaking with you and getting this resolved.
Best Regards,
The Funbikes Team
Brilliant service and fast delivery
Brilliant service and fast delivery, quality helmet. Big thanks to claire for doing an amazing job.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Thank you for your fantastic feedback! We're delighted to hear you were pleased with the fast delivery and the quality of your helmet.
Hi Steve,
It's great to know you had such a positive experience with our service. We truly appreciate your support and look forward to helping again in the future. If you need anything else, please don't hesitate to get in touch.
Kind Regards,
The Funbikes Team
Top device,always helpful staff
Top device,always helpful staff
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Tomek,
Thank you for taking the time to leave a review. We're delighted to hear you're happy with your device and that our team has been helpful throughout your experience.
Your feedback is greatly appreciated, and we're pleased we could provide the service you expected. If you ever need any assistance, we're only a message away.
Kind Regards,
The Funbikes Team
Svar fra FunBikes
Hi Mr Thornhill,
Thank you for your review! We're delighted to hear you're pleased with the product and that it's being enjoyed so much. Nothing makes us happier than knowing it's brought a smile to a young rider's face.
If there's ever anything else you need, we're always happy to help.
Kind Regards,
The Funbikes Team
I needed a brake lever for my dirt…
I needed a brake lever for my dirt bike. I ordered it and it came in 4 days. Great service! Thank you all
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Peter,
Thank you for your kind review! We're glad you were able to find the brake lever you needed and that it arrived quickly. Providing reliable parts and prompt delivery is something we work hard to achieve, so it's great to hear you were happy with the service.
We appreciate your support and are always happy to assist if you need any help in the future.
Kind Regards,
The Funbikes Team
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