Website is easy to use, I was going to travel up to the shop, but the YouTube videos on each item was informative enough to aid us in choosing a junior quad bike for my son. Communication was initiall... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really nice delivery man , my grandson saved for this bike and was thrilled when the young man had time to shake my grandsons hand and he was a fellow rider also, the bike arrived a day early
Brilliant service from Funbikes for both bikes that they delivered to us. The delivery driver Kerry was exceptional in her service. Thank you again. Especially to Kerry, 10 out of 10.
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Was not happy with being given less than 24 hours notice of delivery and with work commitments I wasn't able to pick up the email and voicemail until the evening which by then Funbikes had closed an... Vis mer
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![Chaos 1000w 48v SLA Electric Scooter Black [IP54]](https://businessunitproducts-images.trustpilot.com/619e6ac52d1b4777bd044a5e_300pxWide.png)
Informasjon om virksomheten
Skrevet av virksomheten
Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
Fun:Bikes…Let the Fun Begin!
Skrevet av virksomheten
- 7 Day Price Promise
- Find another product of the same specification for a lower price and we will refund the difference!
Kontaktopplysninger
Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, Storbritannia
- 01664 498 640
- sales@funbikes.co.uk
- funbikes.co.uk
4,5
Enestående
11k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service, very helpful in resolving product queries and supplying required parts. I highly recommend 👌
19. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Graham,
Thank you for your recommendation. We're really pleased to hear you received excellent service and that our team was able to help with your product queries and the parts you needed.
We truly appreciate your support and are always here if you need any further help.
Kind Regards,
The Funbikes Team
Great communication from the start
Great communication from the start, we chose to collect the bike in person, a little awkward to find, but once there the staff were great and even helped load it into the van.
I have a bit of mechanical knowledge, so assembling the bike only took half an hour and my son loves it
27. august 2026
Svar fra FunBikes
Hi Matthew,
Thank you for your great review. We're pleased to hear the communication was good from the start and that our team was helpful when you collected the bike.
It's brilliant to know assembly went smoothly and, most importantly, that your son loves his new bike! We really appreciate your support and are always here if you need any further help.
Kind Regards,
The Funbikes Team
Thoroughly satisfied with the customer…
Thoroughly satisfied with the customer service from this company, always deliver quickly with no problems and if you have any questions they are just on the end of a phone and happy to help
6. september 2026
Svar fra FunBikes
Hi Lesley,
Thank you for your lovely review.
We're really pleased to hear you've been consistently happy with our customer service and quick deliveries.
It's great to know our team has been helpful whenever you've needed advice.
We truly appreciate your continued support and are always here if you need any further help.
Kind Regards,
The Funbikes Team
Terrible customer service
Terrible customer service! Bike has had to be repaired after only a week of having it they are not helpful at all avoid!!!
27. august 2026
Svar fra FunBikes
Hi Michaela,
We’re sorry to hear that you feel this way about your experience with us.
When you contacted us regarding the chain coming off the bike, our Technical Support team reviewed the issue and advised that the chain tension needed adjusting. Our technician then attempted to contact you on three separate occasions to assist, but unfortunately we were unable to reach you.
We’re disappointed that you’ve been left feeling that we were unwilling to help, as our team did make several attempts to get in touch and provide assistance.
If you are still experiencing an issue with the bike, please contact us and we’ll be happy to look into this further.
Best Regards,
The Funbikes Team
Svar fra FunBikes
Hi Jason,
Thank you for your great review.
We're really pleased to hear you're happy with the bike and that it arrived so quickly.
We appreciate your support and are always here if you need any further help.
Kind Regards,
The Funbikes Team
So the repair was excellent..
So the repair was excellent... However the only problem I found was payment
I had a email to pay upfront parts and labour. I declined this as I was not sure it was a scam. As when I googled fun bikes payment it was pay on completion
Payment for parts upfront is exceptable. However paying for labour upfront I thought was unexceptable
To be fair it was a pleasant experience
4. september 2026
Svar fra FunBikes
Hi Charles,
Thank you for your honest feedback.
We’re pleased to hear the repair was excellent and that you had a pleasant experience overall. We understand your concerns regarding the upfront payment and appreciate you sharing them with us.
If there’s anything else we can help with, please get in touch.
Kind Regards,
The Funbikes Team
Carb replacement
Excellent service at a great price and delivery was fast what’s not to like, carb was fitted and transformed the running of the bike
25. august 2026
Svar fra FunBikes
Hi Rob,
Thank you for the brilliant feedback!
We’re delighted you were happy with the service, price and speedy delivery, and it’s great to hear the new carb has made such a difference to the bike.
If we can help with anything else, please get in touch.
Kind Regards,
The Funbikes Team
Quick and fast,
4. september 2026
Svar fra FunBikes
Hi Marcus,
Thank you for your feedback!
We’re glad you were pleased with the quick and efficient service.
If we can help with anything else, please get in touch.
Kind Regards,
The Funbikes Team
AVOID AT ALL COSTS
AVOID AT ALL COSTS
I called and spoke to a member of staff and was shocked by how rude and unhelpful they were. The attitude from the start was dismissive and unnecessarily confrontational. Based on the way I was spoken to, I wouldn’t buy from this company again or recommend them to anyone.
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Jen,
Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience when speaking with a member of our team. We take concerns regarding customer service seriously, and this is something we would like to investigate properly.
Unfortunately, we’re unable to identify your order or the call from the information provided in your review. Could you please contact us with your order reference number, or alternatively the email address or telephone number associated with your order? This will allow us to locate your details, review the circumstances surrounding the call and address your concerns directly.
Please contact our Customer Services team at cs@funbikes.co.uk or call 01664 498 640 and select Option 3.
We appreciate you bringing this to our attention and would welcome the opportunity to investigate what happened.
Best Regards,
The Funbikes Team
Took longer than was ment to and place…
Took longer than was ment to and place you delivered it totried to say it wasn't there
24. august 2026
Svar fra FunBikes
Hi Robert,
Thank you for your feedback.
We’re sorry to hear about the delay and the confusion at the delivery location. We appreciate you bringing this to our attention.
If we can assist with anything further, please get in touch.
Kind Regards,
The Funbikes Team
Svar fra FunBikes
Hi Raymond,
Thank you for the great feedback!
We’re really pleased you were happy with our quick service.
If there’s anything else we can help with, please get in touch.
Kind Regards,
The Funbikes Team
Happy
Well prices.
Good aftercare.
Very friendly staff.
Its worth you opening another branch.
24. juli 2026
Svar fra FunBikes
Hi Eugene,
Thank you for your fantastic feedback!
We’re delighted you found our prices competitive, our aftercare helpful, and our team friendly. We really appreciate the suggestion about another branch too!
If there’s anything else we can help with, please get in touch.
Kind Regards,
The Funbikes Team
Great support service
I sent in a picture of a bit that was faulty and i had a message back with the part i needed. I then went to order it and unfortunately it was out of stock. I then got another email to say i could get this alternative bit that was in stock and i was able to order it today. Well done Jigs that was great customer service, THANK YOU
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Tim,
Thank you for your wonderful review.
We're delighted to hear that our team was able to quickly identify the correct part from your photo and provide an alternative solution when the original item was out of stock.
A special thank you for mentioning Jigs. We're pleased to hear the communication and support made the process easy and hassle-free.
We really appreciate your kind words and custom.
Kind Regards,
The Funbikes Team
Svar fra FunBikes
Hi,
Thank you for your review.
We're pleased to hear you found our parts service fast, reliable, and that everything arrived on time.
We appreciate your support and are always here if you need any further assistance.
Kind Regards,
The Funbikes Team
Got my son a wee m2r fun bike
Got my son a wee m2r fun bike. Just like a mini crosser. So much better than the cheap mini or midi 50s you get. This is a proper wee kids crosser. Any parts that broke were easy to get from the website. But they actually use a lot of generic sizes so parts are readily available on Amazon etc. he’s out grown and we got almost what we paid for it back via marketplace. Looking for a wee quad for my youngest now. Defo recommend. I’ve used other companies like Welsh pit bikes and slam etc but the price at fun bikes is hard to beat.
6. oktober 2025
Svar fra FunBikes
Hi James,
Thank you for your fantastic review.
We're delighted to hear the M2R bike has been such a great choice for your son and that it proved to be a quality, reliable bike as he grew into it.
It's great to know that replacement parts were easy to source when needed and that the bike held its value so well when it came time to upgrade. We really appreciate your recommendation and kind comparison with other companies.
We hope you find the perfect quad for your youngest and look forward to helping you again soon.
Kind Regards,
The Funbikes Team
We got our grandson his first motorbike…
We got our grandson his first motorbike which he is over the moon with! Great little motorbike and really well made.
Funbikes was easy to purchase from online and even when I had to return a couple of items that were too small, I received excellent customer service and a prompt refund! We will definitely buy from this company in the future.
1. september 2026
Svar fra FunBikes
Hi Sarah,
Thank you for your fantastic review.
We're delighted to hear your grandson is over the moon with his first motorbike and that you found the bike to be well made.
It's also great to know that your online purchasing experience was smooth and that our team could provide excellent customer service, including a quick and hassle-free return and refund process.
We truly appreciate your support and look forward to helping you again in the future.
Kind Regards,
The Funbikes Team
Fabulous service from Cameron
Fabulous service from
Cameron from start to finish …He was extremely helpful and knowledgeable when choosing a quad for my Grandson .
He went out of his way to oversee the process, from ordering to dispatch , making sure it arrived in time for his birthday…
We put the product together ourselves ..took us about 4 hours 😂 nonetheless, really happy with the product .
Yet to be driven, but know my Grandson will be over the moon with it.
Many thanks Cameron
You’re a star ⭐
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Allyson,
Thank you for your wonderful review.
We're delighted to hear that Cameron provided such helpful and knowledgeable service throughout the process and helped ensure your grandson's quad arrived in time for his birthday.
We hope your grandson loves his new quad, and we're pleased to hear you're happy with the product.
Thank you for your kind words and support.
Kind Regards,
The Funbikes Team
This company don’t even deserve one…
This company don’t even deserve one star, I bought a quad for my sons 11th birthday and I’ve had nothing but problems the amount of nuts and bolts that have fallen off back brake is hanging off and it keeps cutting out all the time I’ve had to replace so many nuts and bolts and all they say is it’s up to you to make sure it’s safe customer support are a complete waste of time they don’t care please please do not buy from these the worst company I’ve ever delt with
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Ben,
Thank you for taking the time to leave your feedback. We’re sorry to hear about the issues you’ve experienced with the quad and appreciate how concerning this must be, particularly when the vehicle was purchased as a birthday present for your son.
Unfortunately, no order reference or contact information has been provided with this review, so we’re unable to identify the order or fully investigate the history of the issues raised, including the previous contact you’ve had with our Customer Services team.
As with all mechanically operated products, ongoing safety checks and routine maintenance are required throughout ownership. This includes, but is not limited to, checking nuts, bolts and other fixings before and after use. Due to the vibration associated with these types of vehicles, fixings can loosen during use, particularly while components are bedding in, and they should therefore be checked and tightened as necessary. Our Trading Terms also explain the customer's responsibility for maintaining the safety of the product and our recommendations regarding ongoing mechanical maintenance.
That said, we would like the opportunity to properly investigate the concerns you have raised regarding the rear brake, the vehicle cutting out and the support you have received. Please contact our Customer Services team at cs@funbikes.co.uk with your order reference, registered email address and details of the problems experienced so that we can locate the order and review the full case history.
We take product and customer service concerns seriously and would welcome the opportunity to look into this properly and establish what assistance we can provide.
Best Regards
The Funbikes Team
Very helpful with my order
Very helpful with my order
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra FunBikes
Hi Kenny,
Thank you for your kind review.
We're pleased to hear you found our team very helpful with your order. We appreciate your support and are always here if you need any further assistance.
Kind Regards,
The Funbikes Team
Speed of delivery
19. august 2026
Svar fra FunBikes
Hi Guy,
Thank you for your review. We're delighted to hear that you were pleased with the speed of delivery and that your order arrived promptly.
We appreciate your support and are pleased we could provide a smooth and efficient service. If you ever need any further assistance, we're always happy to help.
Kind Regards,
The Funbikes Team
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