Good communications, swift delivery & a really good product. Total black out inside my van. 1st time using, I slept better than at home
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... Vis mer
Selskapet har svart
Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... Vis mer
Selskapet har svart
We ordered a new T6.1 screen cover with Rocky eyes and were very pleased with the price compared to other places and upon testing it out, the cover was excellent quality and provided total black ou... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
UK Family Business making Campervan accessories for the van lifers
Kontaktopplysninger
Unit 18 Boston Road, LE4 1AU, Leicester , Storbritannia
- 01163191641
- info@fuellagoon.co.uk
- fuellagoon.co.uk
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Excellent quality product at a good…
Excellent quality product at a good price
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Thats for taking the time to leave us a review Derek, it means a lot! I'm pleased you were happy with the quality and price!
Brilliant!
Delighted with our new T5 screen cover. Quick delivery, fantastic quality and took about 30 seconds to fit. Brilliant! Will send photo as requested once we are somewhere scenic!
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
That sounds fantastic Helen! We can't wait to see photos of your item on your van! Happy Camping
Overall great
Overall great! Easy to order and to pay with Apple Pay. Very fast next day delivery. Great quality product.
29. juni 2026
Svar fra Fuel Lagoon
Pleased to hear you are happy with the service, product and ease of ordering! Thanks for taking the time to leave us a review!
Svar fra Fuel Lagoon
Thanks for taking the time to leave us a review! Much appreciated for our small family business!
The blinds were delivered on time
The blinds were delivered on time, hassle free service.
26. juni 2026
Svar fra Fuel Lagoon
Great to hear you had a hassle free service! Enjoy your blinds!
Product fit the van and they arrived…
Product fit the van and they arrived within 3 day perfect 👌
29. juni 2026
Great blackout screens
The blackout screens for my Nissan van are really good. The size and fit are excellent, and they have even included little ones for the quarter lights. They came quckly and well (but not over) packaged.
22. juni 2026
This was my second order and they make…
This was my second order and they make a small mistake on the order, no issues at all, sorted out asap. Product was excellent and high quality. Thanks team
23. juni 2026
Great blackout thermal blinds and great customer service
I ordered a full set of thermal blackout blinds for a classic landrover 90 but needed them urgently for a road trip. Even though things were busy and they are made to order, Beth and Nancey got them made and out to me in under 3 days and they are just what I needed. Good quality, good price and great customer service. Thanks so much!
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Thanks so much for taking the time to leave us a review! I am pleased to hear they arrived in time for your trip! I will share your review with Nancey regarding her hard work getting them made in time for your trip!
Excellent Value, Quality and Customer Service!
We ordered a new T6.1 screen cover with Rocky eyes and were very pleased with the price compared to other places and upon testing it out, the cover was excellent quality and provided total black out plus was a perfect fit.
Sadly, there was a small fault with ours but the customer service from Beth was second to none. We sent ours back, got the postage refunded and a perfect one was sent out immediately.
So, although not ideal there was a fault, these things happen and at least it shows what brilliant customer service they have.
We therefore say, give them a try.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Thanks for much for taking the time to leave us a review Martin! I am pleased we were able to rectify our issue quickly and efficiently leaving you still a happy, satisfied customer. Again I do apologise for any inconvenience caused to you from the error on the original item set to you.
We need new screen cover we found ones…
We need new screen cover we found ones online,Arrived the next day,Brilliant fit and quality,Would recommend
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Thanks so much for taking the time to leave us a review! Im pleased to hear you are happy with the service and would recommend us to others!
Great customer service!
I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before taking the replacement. Lovely team, good communication, and happy to resolve the issue.
Thanks everyone!
9. juni 2026
Svar fra Fuel Lagoon
Thank you for taking the time to leave us such a positive review.
We're sorry that the original item was faulty, but we're pleased we were able to resolve the issue quickly and get a replacement sorted for you.
Your kind words about our team, communication, and customer service mean a lot to us. We always aim to provide the best possible experience and support whenever issues arise.
Thank you for choosing Fuel Lagoon, and we look forward to helping you again in the future.
Prompt service and excellent product
Prompt service and excellent product. We needed an exterior screen for our campervan and looked online. Found a deluxe screen, made in the UK and for much less money than others seen.
It is well made and fits well. It also comes with a very nice storage bag.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Thanks so much for taking the time to leave us a review Ralph! We are pleased to hear you are happy with your screen cover!
Great well made quality blinds
Great well made quality blinds, that don't cost the earth, especially for hard to find for vehicles like our discovery 2, do the job perfectly, customer service is second to none, would not hesitate to recommend these guys to anyone and will most deffo use again.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Thanks for leaving us a review Jennifer, it's great to hear you are happy with the disco 2 blinds and were also pleased with our customer service!
Fuel Lagoon
Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products.
The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and external Sun / Snow Screen cover for my Daf T244 Overland Truck.
The Quality and Fit Exceeds that of any alternatives and with these products being made in house they are happy to produce Bespoke items for specific needs.
Customer Service is Personal and backed up with Great Product Knowledge.
This is a company that greatly understands its customer base and how to Improve our Outdoor Adventures.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Thanks so much for the lovely review Tony! I'm pleased to hear you are happy with you DAF screen cover!
Great kit at good prices
Great kit at good prices. Making life in the van just that little bit easier. Really quick despatch and delivery means no sitting around waiting and more time out enjoying life.
28. mai 2026
Svar fra Fuel Lagoon
Thanks so much for taking the time to leave us a review! I'm glad to hear your products are making vanlife easier!
utterly disgraceful behaviour
Waited 3 weeks for a custom product that was stated they needed a week. To then the minute we complained the just refunded and to add insult to our injury they then also told us they would be listing for sale for someone else! DISGUSTING BEHAVIOUR - AVOID!
26. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Hi guys, it's a shame you felt the need to leave us not one but two 1* reviews :/ You requested that we make you a complete bespoke item just for yourself, we said we could do this for you however as we have already explained we did not say the screen cover will be ready within a week, we said we would need a week to begin work on this item (it being one of the busiest months of the year) you ordered the item on the Saturday 30th of May, today is the 10th of June so it has only been 8 working days since you purchased the bespoke item. We are only a small family run business and have a small team, we would have to cut this item by hand and then send it to our machinist michelle who would make it for you and then drop it back off to us so we can then send it to you. We made no such suggestions that this kind of bespoke item would be made and delivered to you within a week. While there were delays, we communicated with you throughout the process and did not intentionally mislead you at any stage.
Your messages became rude and the situation became unreasonable, so we felt that issuing a full refund was the most appropriate resolution. We did not state that we would be selling to another customer, simply that when the item is finished we will list it for sale again so you could purchase again when it's ready if you still wanted to.
We feel that most people ordering a bespoke hand made item would be understanding that it wouldn't be made and posted in under a week especially as we did not state this would be the case.
We try to go above and beyond for our customers and always try our best as you will see from our other reviews. I wish you all the best in finding another company who will make you a bespoke item by hand and delivered to you in a different country within a week :)
You only have to click on your trust pilot profile to see you are well known for leaving these kind of unfair reviews to other small businesses.
What an absolute disgrace of a “ small…
What an absolute disgrace of a “ small business “ … we spoke to them on a selling platform (something bay) .. they offered to make us a custom item and we asked them to look at Europe posting as we are in Europe on our travels. They agreed. Then they only offered us one type of courier which didn’t deliver where we were. So we ended up purchasing it and asking to send to a UK address and we would ship ourselves. Nearly 3 weeks has gone by from the messages but no item. They have marked it down as posted with dpd but did state no parcel was collected. When we opened a case they told us they needed a week to which at the time it had been 2 weeks. Nearly a week later still nothing so we messaged to say how upset we was with this service.
What I couldn’t believe was they replied within 5 minutes to our message telling us they have refunded the item and will be listing online for someone else!!!! Can you believe that! The utter disgrace of a seller to make us wait 3 weeks, mess us around for Europe posting, mess us around with a week here 3 weeks later then just Refund and we will offer someone else!!!! Absolutely appalling! Never will we place a penny in the hand of this seller ever again! BE WARNED TO EVERYONE !!! There are far better custom makers than this one. You have been WARNED.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fuel Lagoon
Hi guys, You have also got your partner to leave a similar 1* review but for the sake of our future customers reading this I will respond again. You requested that we make you a complete bespoke item just for yourself, we said we could do this for you however as we have already explained we did not say the screen cover will be ready within a week, we said we would need a week to begin work on this item (with it being one of the busiest months of the year) You ordered the item on the Saturday 30th of May, today is the 10th of June so it has only been 8 working days since you purchased the bespoke item. We are only a small family run business and have a small team, we would cut this item by hand and then send it to our machinist michelle who makes it for you and then drop's it back off to us so we can then send it to you. We made no such suggestions that this kind of bespoke item would be made and delivered to you within a week. While there were delays, we communicated with you throughout the process and did not intentionally mislead you at any stage.
Your messages became rude and the situation became unreasonable, so we felt that issuing a full refund was the most appropriate resolution. We did not state that we would be selling to another customer, simply that when the item is finished we will list it for sale again so you could purchase again when it's ready if you still wanted to.
We feel that most people ordering a bespoke hand made item would be understanding that it wouldn't be made and posted in under a week especially as we did not state this would be the case.
We try to go above and beyond for our customers and always try our best as you will see from our other reviews. It's a shame that you felt the service we were giving you was in your words 'taking the mick' but as stated we were transparent with you about the process. We are sorry that over sea delivery was not possible on this occasion.
I wish you all the best in finding another company who will make you a bespoke item by hand and delivered to you in a different country within a week :)
I'm not sure what kind of service your were expecting but we are very shocked to find that you feel our service is 'disgraceful' as it is certainly not the kind of feedback we usually get for our bespoke service
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