Fitch Taylor Johnson Residential Anmeldelser 25

TrustScore 4.5 av 5

4,4

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've dealt with various members of FTJ, namely Lynne, Sarah, Chris and Alice. All have dealt with my queries in a timely and professional manner, and nothing has been too much trouble. I wouldn't he... Vis mer

Vurdert til 5 av 5 stjerner

I had a really great experience with Fitch Taylor Johnson. I met the property managers on-site and they were friendly and had a can do attitude to get issues resolved.

Vurdert til 5 av 5 stjerner

As the director of the residential building I managed and reside in was becoming overwhelming. From my initial contact with Fitch Taylor Johnson I have never looked back. They stepped in, took all the... Vis mer

Vurdert til 4 av 5 stjerner

We have worked with FTJ as the managing agent for our building for the past three years. When our property manager Lynne Maguire-Wheatley moved to FTJ, we chose to move with her, which reflects... Vis mer

Informasjon om virksomheten

  1. Eiendomsforvaltning

Skrevet av virksomheten

Fitch Taylor Johnson has been established with the principle aim of providing an exceptional level of service to our clients; far exceeding the standards offered by other managing agents. Fitch | Taylor | Johnson specialises in the management of London’s super prime residential assets and was founded on the principle of ensuring that each client under our management will receive exemplary standards of service. Our bespoke services cover every aspect of managing luxury properties and our ethos is simple; we will ensure that your building is a truly exceptional place in which to live. We work closely with concierges and site teams to deliver an unrivaled experience from the moment we are appointed, often before construction has begun. Our clients have come to depend upon our reliability, knowing that we are always on hand to provide expert assistance.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

25 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Vurdert til 5 av 5 stjerner

Professional and Reliable

I've dealt with various members of FTJ, namely Lynne, Sarah, Chris and Alice. All have dealt with my queries in a timely and professional manner, and nothing has been too much trouble.
I wouldn't hesitate to recommend their services and look forward to continued service

12. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Awful. Really poor. Very weak.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fitch Taylor Johnson Residential

Svar fra Fitch Taylor Johnson Residential

Dear Harley,

Thank you for your review.

We are, of course, disappointed to read your comments, particularly as they are very brief and do not provide any detail regarding your experience or the issues you have encountered.

We have reviewed our records and are unable to identify you as a leaseholder, client, or contractor across any of the developments we manage. As such, we are currently unable to verify or investigate the basis of this review.

We take all feedback seriously and are always keen to investigate and resolve any concerns. However, we are currently unable to identify you within our records or link this review to a specific property or instruction.

We would, therefore, welcome the opportunity to understand your concerns in more detail. Please contact us directly at enquiries@ftjresidential.com with further information so that we can review this properly and respond constructively.

In the meantime, we would respectfully request that reviews reflect genuine, specific experiences to ensure they are fair and helpful to others.

Kind regards,

Fitch Taylor Johnson

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service! FTJ (Chris, Sarah and Lyn) are amazing very professional, handling maintenance promptly and communicating clearly. I feel confident dealing with them, their proactive approach and very friendly. I strongly recommend this company. Thank you for all your help.

26. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We could not ask for a higher standard of service.

It is extremely difficult to find a management company that consistently delivers on its promises—particularly when it comes to communication, meeting deadlines, and honouring commitments related to budgets, quotes, and billing.

We feel very fortunate to have found such a company. Chris and his team do an outstanding job managing our building in Kensington, which comprises six property owners. Everything we agree upon is carried out precisely as discussed.

We could not ask for a higher standard of service.

24. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

At last a competent building management company…

Our building has been very competently maintained by FTJ for over a year now. Experience with two prior management companies was constantly poor, FTJ and Leonie our block manager are communicative, responsive and get things done. They sorted out a backlog of issues and are keeping on top of things well!

24. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Property Maangement Company

As a contractor working for FTJ, I am impressed by the company's knowledge and experience in dealing with managing property and would certainly recommend them to anyone looking to change their current management company.

3. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Director

As the director of the residential building I managed and reside in was becoming overwhelming. From my initial contact with Fitch Taylor Johnson I have never looked back. They stepped in, took all the responsibility away from me and have done an amazing job. I can't praise them highly enough. Whenever I reach out for help, nothing is too much trouble and everything is dealt with in a timely and efficient manner. Our residential building is in safe hands.

19. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

always helpful

always responsive, considerate, and genuinely helpful, showing myself and neighbours respect and courtesy, putting our most genuine concerns first. A really good fair experience, Thanks !

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Working with FTJ

We’ve had a great experience working with this company. Communication is always clear, and the team is extremely responsive — even outside of normal office hours when something urgent comes up.

While I understand there is a whole team involved behind the scenes, I mainly deal with Lynne and she is absolutely amazing. She is always very professional, understanding, and genuinely kind in her approach, which makes a big difference when handling day-to-day matters.

Another thing I really appreciate is how reliable they are when it comes to payments — invoices are always settled on time without any issues.

Overall, a very professional and dependable company to work with. Highly recommended.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have worked with FTJ on an number of…

I have worked with FTJ on an number of occasions now and in particular Lynne and I cannot fault the professionalism of her team. We have a number of projects in the pipeline which I'm looking forward to working with them on.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding

I recently had the pleasure of working with FTJ as my block agent, and I cannot recommend them highly enough. From start to finish, the level of professionalism, responsiveness, and genuine care was outstanding.

FTJ handled every aspect of the process with efficiency and clarity, making what can often be a complicated and stressful experience feel smooth and well-managed. Communication was always prompt and transparent, and any questions or concerns were addressed quickly and thoroughly.

What truly sets FTJ apart is their commitment to doing things properly. They are knowledgeable, organised, and clearly dedicated to maintaining high standards for both residents and the property as a whole. It is reassuring to know that the block is being managed by someone who takes their responsibilities seriously and always acts in the best interests of the building and its occupants.

Overall, my experience with FTJ has been excellent. Reliable, professional, and highly competent — exactly what you want from a block agent. I would have no hesitation in recommending their services to others.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional, approachable, communicative and invested in the local economy

Their professional approach and organised systems makes them a great managing agent. It is clear they genuinely prioritise the safety of their clients and residents.

The team demonstrates a strong understanding of the legal and regulatory aspects of property management and keep all clients and residents informed of any changes that affect them.

They are approachable, excellent communicators and above all else are honest and open about their pricing.

They are passionate about connecting with their communities as well, going beyond just "the job" to ensure that what they do benefits clients, residents and the local economy.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional and personal service

I would highly recommend Lynne at FTJ for her excellent management of our block of flats in Bexhill.

As both an owner and a director of the Residents Association, I have seen first-hand how professionally Lynne and her team handle the day-to-day management of the building. She is always approachable, organised and proactive, ensuring that issues are dealt with quickly and efficiently.

Communication is clear and prompt, and they consistently keep everyone informed, which makes a refreshing change from our previous experience of block management. It is reassuring to know that the block is being looked after by someone who genuinely cares about doing a good job and keeping everything running smoothly.

Thank you, Lynne, for all the hard work you put into managing the property on our behalf.

12. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional service and support

I asked Lynn to help a friend who had recently purchased a flat within a converted building. The owners were self managing and were completely outside of the regulations. Lynn gave such wonderful advice and support and the owners are looking forward to working with Lynn. Excellent service and highly professional coupled with excellent value for the service provided. Thank you Lynn

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

3 years with FTJ and we are still impressed.

We have worked with FTJ as the managing agent for our building for the past three years. When our property manager Lynne Maguire-Wheatley moved to FTJ, we chose to move with her, which reflects the confidence we had in the service we expected to receive.

FTJ have been professional, approachable and patient when dealing with the needs of a large building with many residents. They handle issues diplomatically and work to ensure matters are addressed fairly and efficiently.

The team demonstrates a strong understanding of the legal and regulatory aspects of property management and keep us informed of any changes that affect the building. They also have good contractor contacts, helping us maintain high standards while keeping costs under control.

Their support has helped us maintain the building to a high standard. Overall, we would recommend FTJ to anyone looking for an experienced and reliable managing agent.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Testimonial for FTJ Residential

We have had a great experience working with FTJ Residential while providing cleaning and support services across the buildings they manage. Their team is professional, well organised, and always easy to communicate with.

The coordination between our teams has always been smooth, which helps us deliver our work efficiently and maintain high standards across the sites. We also appreciate how responsive and supportive their team is whenever anything needs to be arranged or addressed.

We value our working relationship with FTJ Residential and thank them for the trust they place in us. We look forward to continuing to support the properties they manage.

Best
Pro Facilities Services

10. mars 2025
Anmeldelse skrevet uten oppfordring

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