Well I’ve never used this website. I ordered two items. I was immediately advised one item not available. I was given an expected date of delivery. Everything was perfect including delivery period
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fruugo are not delivering my order, it's been two weeks and they just say order confirmed and paid but not dispatched. Their system is automated and doesn't work at all, they don't exist in reality bu... Vis mer
Selskapet har svart
1. The order took too long to be delivered (almost a month). 2. I ordered two items but they were not delivered together at once but separately. That surely costs Fruugo more than it needed to be, co... Vis mer
Dear Fruugo Team , What a wonderful shopping experience. Every time I order , my order is spot on , and without incident. Your pricing and service is excellent 💯 Thankyou for making my shippin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Skrevet av virksomheten
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Kontaktopplysninger
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Storbritannia
- fruugo.co.za
3,8
Bra
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very convenient and easy to use
Very convenient and easy to use. My products were of good quality and the service is excellent. Thank you Fruugo…
1. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Been waiting weeks for my Delivery
Been waiting weeks for my Delivery : 229905347
you do not reply to customer queries
You claim "Enquiry Solved" every time I access your E-help desk automated query portal, are you retarded ? Its weeks overdue, it is not resolved and most certainly doesn't change my approach to a resolution
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your review.
I'm sorry to hear this.
A member of the Customer Service Team will be in contact with you shortly to assist further.
Kind regards,
easy order /payment procedure
easy order /payment procedure, and order arrived.
Good communication from Fruugo.
30. april 2026
I am so happy BC's I received my order…
I am so happy BC's I received my order before estimated dates,fruugo I will order again and again and also recommend to my family and friends.
30. april 2026
The arrival, name of courier update and Parts that will fit south african car remember we are using right starring car
Compare to the car parts that they using in South Africa
29. april 2026
Excellent and quick service!
28. april 2026
Fruugo is good
Fruugo is good. Please keep in mind it service retailers across the world and shipment takes longer than usual from some countries.
26. april 2026
Excellent a d speedy service
Excellent a d speedy service. Highly recommended. My new go-to for orders!
25. april 2026
Excellent service
They delivered a week earlier than was scheduled and the article was just what I had ordered.
25. april 2026
Easiest overseas purchase ever
25. april 2026
I wanted to order a set of 4 power tool…
I wanted to order a set of 4 power tool batteries, I was charged for 2 sets. I received no response to my emails. I eventually received 2 batteries instead of the 8 I should have got. Again, no response to my emails. My advice is to not buy from them.
After posting this, Fruugo gave me a refund, for which I am thankful. But unfortunately I have lost my trust in them and will never buy from them again. Had my complaint been resolved at the time of order, I would have felt differently.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for your recent review.
I am sorry to hear that you have not yet received your correct order.
A member of our Customer Care Team will be in contact with you regarding this.
Kind regards,
Fruugo Customer Care
On time delivery
24. april 2026
Efficient service
Stock available and item delivered without any issues within a reasonable time.
24. april 2026
Fruugo masquerades as a local website…
Fruugo masquerades as a local website with the .co.za website. I ordered some Adidas shoes from them and only after the order was completed and paid for did it become clear that they are an overseas vendor. The order took nearly a month to arrive and they use the Post Office so I don't think I need to go into more detail here. I then had to pay 45% import duty. None of this was highlighted at the time of purchase. I would never order from them again.
NOTE: Following this review I was contacted by Fruugo immediately and they offered to refund the customs fee (which is my biggest complaint about the experience). I have sent through the requested information and will update this review again once the refund has come through
NOTE: The refund for the customs fee came through. I'm very impressed with how Fruugo has handled my complaint.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fruugo South Africa (ZA) - fruugo.co.za
Hello,
Thank you for sharing your feedback with us. I am very sorry to hear that your experience wasn’t what you expected.
To provide some context, Fruugo is a global marketplace that connects shoppers with retailers from all over the world. While browsing on your local domain ensures you see products available for delivery to your country, it doesn't necessarily mean the item is shipping domestically.
We include the retailer’s location in the "Delivery" section of every listing to help our customers make informed decisions regarding shipping origins.
That being said, we do offer customs fee refunds to our customers (excluding those in Turkey and the US), and I am very happy to hear a member of our team was able to assist you with this process.
We truly appreciate your business and hope this clears up any confusion for your future orders.
Kind regards,
Communication and transparency
24. april 2026
It was a seamless experience everything…
It was a seamless experience everything from order to delivery was spot on
24. april 2026
The items are as advertised
The items are as advertised, arrived before the set date and packaging was done well.
23. april 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.