Fruugo South Africa (ZA) - fruugo.co.za Anmeldelser 

5 409
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

1. The order took too long to be delivered (almost a month). 2. I ordered two items but they were not delivered together at once but separately. That surely costs Fruugo more than it needed to be, co... Vis mer

Vurdert til 5 av 5 stjerner

Dear Fruugo Team , What a wonderful shopping experience. Every time I order , my order is spot on , and without incident. Your pricing and service is excellent 💯 Thankyou for making my shippin... Vis mer

Vurdert til 3 av 5 stjerner

Would like to updated my previous review where I claimed that Fruugo did not refund me. I confirmed with the bank after I did not receive the order. Yes I struggle online and there was no update on th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

No issues with delivery or the order. Nothing to complain about. I am just happy the product arrived intact and surprised the product is what I actually ordered.

Informasjon om virksomheten

  1. Onlinemarked

Skrevet av virksomheten

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo - The Global Marketplace

Skrevet av virksomheten

Fruugo in other countries
Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States

Kontaktopplysninger

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Storbritannia

  • fruugo.co.za

3,8

Bra

TrustScore 4 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(5 409)

623 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I ordered a battery and paid for a…

I ordered a battery and paid for a courier service. Fruugo is a scam, they do not give any useful responses to your questions about where my parcel is. They say they delivered it to a post office (they don't tell me which one) they where supposed to deliver to my house adress which I paid for. These people are scammers and I want my money back. Absolutely a disgrace that I have to wait weeks for a parcel which I have no idea where it is and according to them has be delivered and have the cheek to ask me to rate them for a service i did not receive. Stay away from these scammers.

25. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fruugo South Africa (ZA) - fruugo.co.za

Svar fra Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

I’m really sorry to hear that your order hasn’t been delivered to you.

We can see that you have already contacted the retailer directly.

A member of our Customer Care Team will be in touch shortly to help.

Kind regards,

Vurdert til 4 av 5 stjerner

Discount ? Updates ?

1) did not get the 10% discount offered on previous transaction.
2) no tracking update for a week now on current order (2 items)

25. juni 2026
Vurdert til 1 av 5 stjerner

Captiva 2.0 diesel filter housing for my…

8I order diesel filter housing for my Captiva 2.0 diesel.The item that is showing on their website was complete different to item that was delivered at my house. The one delivered was for different car. Completely different. How did that happen? I was really disappointed, after waiting for so long then get an incorrect item is dissapointing. I will not recoment this website at all. Please let me when can i expect my refund or the correct Item. The worse part of this is that now o need to pay the shipment cost on something was incorrect sent. Trust me don't order from these people.

24. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fruugo South Africa (ZA) - fruugo.co.za

Svar fra Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

We are very sorry to hear this.

A member of our customer care team will be in touch very soon to help.

Kind regards,

Vurdert til 5 av 5 stjerner

I ordered

I ordered, told the when to expect the goods. I think I must mention that I was sceptical, but yeah I have what I bought from you Fruugo.

23. juni 2026
Vurdert til 1 av 5 stjerner

I don't even know what to say honestly

While there was a of communication, The order took longer than expected but the worst part is that the thing I ordered wasn't compatible with the item I ordered , it didn't charge it at all , it depleted the battery and it didn't even fit properly and I want to return it but I only have 14 days and 2 of them is gonna be wasted waiting for a response on how to return them because the website doesn't say anything on how to return it and I need to return it because I spent almost 700 bucks on them and I'm obviously not gonna just let it go

22. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fruugo South Africa (ZA) - fruugo.co.za

Svar fra Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

I’m really sorry to hear that you're not happy with your order.

A member of our Customer Care Team will be in touch to help.

Kind regards,

Vurdert til 1 av 5 stjerner

Absolutely TERRIBLE

Absolutely TERRIBLE! I placed two orders nearly 2 months ago. Still have not received my parcels. Both packages were sent via the Post Office ffs. Who in their right minds trust the SA Post Office. If I am lucky, I now have to drive 100km to the Post Office, if it finally arrives.

Furthermore; snarky, "not my problem" replies to my queries from Scorpion shoes. You know how BAD you have to be to make TEMU look like best online experience. NEVER AGAIN

22. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fruugo South Africa (ZA) - fruugo.co.za

Svar fra Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for sharing your feedback with us.

We are sorry to hear this.

As we are unable to locate your order with the details provided, a member of the team has reached out to investigate further via your Trustpilot account.

We look forward to your response as we would like to provide you with a solution to your issue as soon as possible.

Kind regards,

Vurdert til 5 av 5 stjerner

Awesome Shopping Experience ! Every Time !

Dear Fruugo Team ,
What a wonderful shopping experience.
Every time I order , my order is spot on , and without incident.
Your pricing and service is excellent 💯
Thankyou for making my shipping experience a pleasure and without issue's,
Regards,
Deon - happy shopper 😄

20. juni 2026
Vurdert til 1 av 5 stjerner

After 60 dfays - no delivery yet.

In an era where things happen overnight and products are moved from one side of the world to the other basically overnight, after 60 days I still haven't received my order! Zero communication except for parcel tracking with comms in chinese and a criptic English note which states that it has arrived, but no indication where it has arrived. No contact number for queries, nothing! Never again will I make use of Fruugo. What a waste of time and money!

19. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fruugo South Africa (ZA) - fruugo.co.za

Svar fra Fruugo South Africa (ZA) - fruugo.co.za

Hello,

We are sorry to hear you haven't received your order yet.

A member of our team will contact you soon to assist you with this.

Kind regards,

Vurdert til 1 av 5 stjerner

I am still waiting for an update from…

I am still waiting for an update from an order placed on 25th May - Ref SYRM163778885

18. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fruugo South Africa (ZA) - fruugo.co.za

Svar fra Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review,

I am sorry to hear this.

A member of the Customer Care Team will be in touch regarding this issue,

We look forward to hearing from you.

Kind Regards,

Vurdert til 1 av 5 stjerner

still waiting for my order since 21 may…

still waiting for my order since 21 may 2026
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21. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fruugo South Africa (ZA) - fruugo.co.za

Svar fra Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

We are very sorry to hear this.

A member of our customer care team will be in touch very soon to help.

Kind regards,

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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