Estive em Lisboa no ano passado e deparei-me com uma das lojas da JAK. Fiquei imediatamente impressionado com a qualidade e o estilo dos ténis. Por falta de tempo, não consegui comprar um par, mas rec... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great shoes, comfortable and of high quality. Spare laces and insoles were added free of charge. Package sent quickly and delivered within a few days despite holidays and journey from PT to NL.
Best trainers out there if you like style that’s kept simple yet classy and that go with everything in your wardrobe ! Plus comfortable and can be worn all day and all night , just take extra socks... Vis mer
Although Fromjak sneakers are quality made,I found the following shortfalls after wearing them for a month. First, are heavy shoes. The rubber soles are thick and adds to the weight. The toe box is na... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Defy Simple, that is our claim. Everyday we try to become a new and improved version of ourselves, a constant work in progress, learning from past mistakes, listening to our customers, reaching to our suppliers and finding ways to deliver an apparently simple product and business.
Kontaktopplysninger
Edificio Edipad - N.10, nr 15.- Arm. A16, 2695-671, S. João da Talha, Portugal
- +351966673718
- hello@fromjak.com
- fromjak.com
4,6
Enestående
424 anmeldelser
Har svart på 71 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great fast service
15. januar 2025
Svar fra JAK
Hi Sara,
Thank you for your review and for taking the time to share your feedback.
As mentioned in our correspondence with you on January 12th, you were informed that you could return your pair free of charge at any of our physical stores, as we have two locations close to your area of residence.
We also want to kindly remind you that this information is clearly outlined in our exchange and refund policies, as well as in the email you received with the prepaid return label.
If you have any additional questions, we would be happy to assist you.
Best regards,
Miguel C.
JAK
Qualité haut de gamme pour un prix juste
10. januar 2025
Fast shipping
Fast shipping, personal note and perfect quality shoes. What’s not to love?
8. januar 2025
My second purchase online has been…
My second purchase online has been successful at the end. The size I thought for my foot/feet being too small, I asked JAK to accept my return and replacement. They handled all that speedily. No response to my messages was unclear, them showing willingness to assist my issues. The quality of JAK products is superb. Overall I am impressed and happy with their ethos and actual customer service.
8. januar 2025
Very happy with the service as well as…
Very happy with the service as well as the quality and comfort of the item.
6. januar 2025
A simplicidade e a rapidez que recebi…
A simplicidade e a rapidez que recebi os artigos.
27. desember 2024
The only sneakers in the world
The attention to detail and use of high-quality materials give this product a luxurious feel. I love my feet and they deserve JAK Sneakers
3. desember 2024
Excellente prise en charge De la…
Excellente prise en charge De la commande jusqu’à la réception produit
Les chaussures sont de très bonnes qualité avec d’excellentes finitions
28. november 2024
Equipa eficaz e disponível para…
Equipa eficaz e disponível para resolver a troca de tamanho 😃
Entrega rápida, apresentação da embalagem impecável e material de excelente qualidade 🤩
3. desember 2024
Bon produit dans l'ensemble
Le cuir se fronce assez régulièrement. La colle entre la semelle extérieure et le cuir n’est pas parfaite par endroits. Sinon belle coupe, belle couture et surtout très belles semelles. Par ailleurs, les accessoires sont très bons (lacet, semelle intérieure et housse).
30. oktober 2024
First pair of black shoes split at the…
First pair of black shoes split at the heel after 3 wears and squeaked from day one.
Second pair of white shoes (never worn) squeak very loudly, looks like the tongue of the shoe was exposed to damp storage as it’s quite wrinkled.
Brown pair of shoes (never worn) have a gap between the sole and the leather which will definitely let water in and looks like it’ll rip/tear with wear.
2. desember 2024
Svar fra JAK
Hi Luke,
Thank you for taking the time to share your review. We are truly sorry to hear that the order you received did not meet your expectations.
The situation you described is highly unusual, especially since you mentioned encountering the same issue with all three pairs. This is entirely new to us.
Please note that we have a warranty policy in place for defects, and we would be happy to review the three pairs for you. You can reach out to our customer support team at hello@fromjak.com or through the usual channels.
We look forward to assisting you further.
Best regards,
Miguel C.
Very Good quality
Your services and quality shoes is very good I love your minimalist style and I Will go to continue to buy from your brand
2. desember 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.