FreshElectricalSolutions Anmeldelser 

We had solar installed by Fresh, very good service and work well.

Following an installation I had 2 years ago, set up by Lyn Spreadbury, which was a great experience from start to finish, I contacted Lyn again to come out and quote for my parents house.
Once again, Lyn was great from start to point of their installation, explaining all options and answering all questions my parents thru at her. (She knows her stuff)
10 solar panels & battery were very quickly installed to a very high standard, by the great team of installers.
10/10 well done Fresh 👏

I’ve been so pleased we went with Fresh Solar. Initially it was the longer warranties and the way Steve answered my questions, that made me go with Fresh Solar. As I moved through the process I realised what a professional team I had chosen. The fitters Tom and Tom, and Electrical Engineer Craig arrived promptly in Fresh Solar vans each day and got straight to work after taking me through the plan and cable routing options. The job they did was just perfect and the result was really tidy and looks great. Even though I asked lots of questions they patiently took me through the answers with detailed explanations. From the admin side Kelsey, was totally on the case, even answering my emails and submitting my DNO application on a Saturday. As a result my DNO was approved less than week after commissioning. Amazing! . Thank you so much Kelsey and the whole Fresh Solar team. I could not recommend you guys enough.

From initial proposal to installation I can not fault them. They did what they said they would do and when they said they would do it. Installation team where great even under the trying weather conditions. Early days yet but initial numbers looking very good. Thanks Leo, Darren and team.

Had these come round and install, bit pricey but went with them. Not enoungh room on roof for panals quoted.Since 2021 havnt saved anything infact energy bill has doubled. Contacted them to sort out and they wanted over £100 fof callout. No after sales service at all, changed internet recently and zero help. avoid at all costs. Excellent sales team but zero help after

The whole experience of dealing with Fresh Electrical Solar was excellent. The sales representative Ravi was very knowledgablw and took time explaining the benefits of the product to meet our needs. I had spoken to several solar companies prior to Fresh Solar who were very pushy. The installation team and after sales support provided by Dan were also excellent. I am absolutely delighted with the customer service from start to finish and would highly recommend this company.

My recent experience with hello fresh has been excellent. From the first time Lyn visited she is very knowledgeable about the batteries and panels. She went through everything thoroughly. There was never any pressure to sign up. The installation team were excellent as well. They carried out the installation efficiently and respected my property whilst working. Thanks again to Lyn and the team

I had been considering having solar panels installed for a while and was recommended to contact Fresh to see whether it was worthwhile and affordable. Initial contact was made by Lyn who came round to explain how everything worked and where it would be put on the property. Lyn was extremely helpful and was on hand to answer any questions before I took the plunge and ordered. Contact by the installers was excellent and they were very professional. Despite my fears of scaffolding being up forever, or a messy install that didn’t seem to function as expected, everything was installed quickly, professionally and without left over mess. The scaffolding even came down within 10 days (with a lead time of two weeks). The app seems to be working fine and the system appears to be working perfectly. I was impressed by the install team and Lyn and glad I took the plunge.

Very disappointed with this company’s workmanship and how the issue was handled.

A solar cable was installed inside my garage in close proximity to the garage door opening mechanism, without adequate protection. During normal use of the garage door, the cable was struck and damaged. This was entirely foreseeable based on the way the cable had been routed.

Despite this, the company denied any responsibility and claimed the issue had “nothing to do with their installation.” I was even told to “have a think over the festive period,” which I found dismissive and unprofessional.

To avoid further risk to my solar system, I had no option but to proceed with the repair and pay £375 + VAT under protest, while reserving my right to complain and seek reimbursement.

While the repair itself was completed, the original installation and the company’s refusal to take responsibility for it have left me with no confidence in their customer service or workmanship.

Mixed experience. The Good: Ravi in sales and the installers were excellent and professional. The Bad: Communication is non-existent; I had to chase the company for every update. Additionally, their scaffolding sub-contractor left equipment on my drive for over a month, failing to meet several promised deadlines for removal. I’m happy with the solar, but the process was unnecessarily stressful.

Absolutely an incredible service with friendly and professional staff. Start to end relentless support provided by Fresh Solar is commendable.

​From the very first inquiry to the final handover, I cannot fault Fresh ElectricalSolution. This was a completely stress-free experience, and I am thrilled with my new solar panels and battery storage system.
Leo was incredibly knowledgeable and spent the time to design a system that was perfectly tailored to my home and energy usage. There was absolutely no hard sell, just clear, competitive pricing and a full explanation of the equipment (panels, inverter and Fox batteries)
The installation team, led by Chris and Dal was phenomenal.
They arrived exactly on time, were professional, polite, and worked incredibly efficiently.
The system was fully commissioned and explained to me in detail, including how to use the monitoring app.
I would highly recommend Fresh Electrical Solution to anyone considering solar and battery storage. They deliver a truly 5-star service from start to finish.

I'm so impressed with the customer care. Ravi has helped throughout from ordering to post installation. His knowledge, availability, care and understanding has been a godsend with any queries.
I love the results of the solar panels and battery.
Thank you!

David King was fantastic to work with. He took his time to explain everything clearly, was very polite throughout the process, and truly knows his stuff. His knowledge and patience made the whole experience easy and stress-free. Highly recommended.

This was about as easy as it can get. Great service from all at Fresh. Installation took place without any problems, everyone was super friendly and helpful and the quality of workmanship was top notch. Highly recommended.

Great company. Very responsive and helped me a lot in knowing what solar panels and the the way it can benefit me. Process was very smooth and the installers were very quick and friendly as well. Would highly recommend Fresh Solar for any solar needs.

Akshar Patel

Good experience from start to finish. Would happily recommend them to friends & family.

We had an excellent experience with Fresh Solar from start to finish. Every stage—right from the first contact through planning and installation—was clear, well-communicated, and genuinely reassuring.

On installation day, the team arrived on time, were polite and respectful, and carried out the work to a high standard. The cabling is tidy, and the battery and inverter were installed exactly where I wanted them.

Around two weeks later, we received our certificates by email, exactly as they’d advised in advance. Couldn't fault the experience and glad we did it!

Thanks Guys
Lewis, Bridgend

A very competitive price through Costco. System is working really well and easy to monitor through the app. Installers were very professional and did a great job. Would definitely recommend.

From start to finish we have had a great experience. Every question we asked via email or phone was answered by the team. The price was very competitive. The pre installation visit was really useful and we felt listened to. The actual installation and scaffolding went very well. A month in all is working well.